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What is the Microsoft Cloud Solution Provider Program
CRM
CSP
Dynamics 365
Office 365
Strategic
Microsoft wants partners to take full advantage of their opportunity in the cloud, so they introduced the Cloud Solution Provider Program (CSP).
The Microsoft Cloud Solution Provider Program (CSP) enables partners to directly manage their entire Microsoft cloud customer lifecycle. Partners in this program utilize dedicated in-product tools to directly provision, manage, and support their customer subscriptions. Partners can easily package their own tools, products and services, and combine them into one monthly or annual customer bill.
This program helps Microsoft partners become their customers’ trusted advisors. Because by using CSP, partners are able to own and manage the end-to-end relationship with their customers.
CSP versions; Direct and Indirect
There are two versions of CSP, the Direct (Tier 1) model and the Indirect (Tier 2) model. Partners have to choose at least one model. They can also choose both.
The difference between the Direct CSP model and the Indirect CSP model is that the Direct model requires a robust infrastructure to enable end-to-end ownership of the customer relationship. There are a lot of requirements to be met and for most partners this isn’t feasible. The Indirect model however, offers partners (resellers) the opportunity to work with an Indirect CSP partner who can provide the tools and resources necessary to manage their customer relationship. And for most of them, this is the best option.
You need to decide
More and more Microsoft cloud solutions can only be sold through the CSP model, so partners need to decide. Dynamics 365 for example will not become part of the Dynamics pricelist, but will only be available via CSP.
Indirect CSP
QBS group can help you as Microsoft Reseller to adopt successful the Microsoft Cloud Solution Provider Program
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