The WPC 2016 Business Report

From 10 to 14 July the Microsoft Worldwide Partner Conference was held in Toronto Canada. WPC is the most important annual Microsoft partner event. QBS group was there to hear from first hand about Microsoft’s plans for FY 17 and beyond and we have once again written our unique and well known WPC Business Report.

The report features broad, insightful, and independent business reporting on the happenings at WPC especially for Microsoft Dynamics partners. The report, which consists of 46 pages of need-to-know information, is bought by leading Dynamics partners from all over the world. It is available now.

About WPC 2016

Microsoft is cool again! Over the last 2,5 years under the new CEO Satya Nadella, the company made a remarkable transition to a modern and open vendor who improved both its vision, leadership and innovation. As a result, this 2016 edition will always be remembered as the event where Microsoft announced her first real One Microsoft solution: Dynamics 365. Over time, this new solution will have a big impact on the existing Dynamics partner channels, be it AX, CRM, GP, NAV or SL and its customers. This WPC 2016 Business Report covers not only the announcement, made at WPC in Toronto. But it also gives you a detailed impression of the impact this launch will have on the individual partner businesses. Now and in the near future.

Index of the report

  1. Management summary
  2. Justification
  3. General impressions
  4. What were the messages of Satya Nadella?
  5. Partner transformation to the cloud
  6. The Microsoft CSP Program
  7. Satya’s blog on Dynamics 365
  8. Dynamics 365, Microsofts’ new end-to-end cloud business solution
  9. Exclusive interview with Marko Perisic: “SaaS alert in the SMB Market!”
  10. Exclusive interview with Paul White: “It is time for a home match!”
  11. What does the Microsoft partner of the future looks like?
  12. Conclusions and recommendations
  13. Access to the presentations
  14. Partner Conference 2017
  15. About the author

Author

The WPC 2016 Business Report is written by Guus Krabbenborg, co-founder of QBS group. This year’s report will be his twelfth annual WPC publication.

What did Dynamics partners say about previous WPC reports?

This is what some of your colleague partners said about this report:

  • “We are a loyal purchaser of these WPC reports. Where in the world can you find a solid, structured and well-informed second opinion for so little money? We always discuss the report in our board meeting. Partner Master Class and QBS help us to stay alert!”
  • “This is a great report service! It contains lots of background information that helps us better understand how to translate Microsoft’s strategies to our daily business.”
  • “I’ve only recently started in the Dynamics channel. Thanks to this WPC report I was up to date in no time of the various Microsoft strategies, her product policies and the trends in the Dynamics partner channel”

The average buyer’s satisfaction score for this report over the last 5 years was 8,6 on a scale from 1 to 10.

Buy now

Partners of QBS group will receive the WPC 2016 Business Report at no additional cost, as it is part of their membership.

For non QBS Microsoft partners the report is available for only € 400,- exclusive of VAT per partner company.

Do you want to know all about Microsoft’s plans for FY 17 and the opportunities these create for your business? Then order this report now.

Yes, I’d like to buy the Business Report WPC 2016 (for non QBS partners only).

QBS group receives prestigious Microsoft 2016 Inner Circle Award

For the 3rd year in a row QBS group is awarded Inner Circle for Microsoft Dynamics.

For the 3rd consecutive year, Microsoft has awarded QBS group with the prestigious membership of the Inner Circle for Microsoft Dynamics. The 2016 Microsoft Dynamics Inner Circle honours an elite group of 60 of the most strategic Microsoft partners across the globe, showing high commitment to customers reflected in their business performance and high level of sales achievement. Being a member of the Inner Circle illustrates a partner’s commitment to customer satisfaction and signifies the highest quality for delivery and support of Microsoft Dynamics products.

Frank Holland, Corporate Vice President, Microsoft Business Solutions Sales & Partners: “Each year we recognize and honor Microsoft Dynamics partners from around the world for exemplary business performance. These award-winning partners represent the top 1% of Microsoft Dynamics partners in terms of sales performance, but their critical impact on the success of our shared customers is what truly stands out. Microsoft is honored to recognize QBS group for their achievements this past year and for their dedication and support of Microsoft Dynamics solutions.”

Joop van Voorthuijsen, CEO QBS group says: “I am extremely proud that we have succeeded in receiving this prestigious award for the 3rd year in a row. This award means a lot to us and is the result of great achievements by both our partners and our team. It is a collective result that our group has reached during our journey as Microsoft Dynamics Master VAR. QBS group is growing rapidly, we now have over 350 Microsoft Dynamics partners in 15 countries. This award will give a boost to our organisation, and is a clear evidence that the strategy is showing success. It also is a great foundation for further success for both our partners and our own organisation.”

Microsoft Partner Network changes competencies (MPN Evolution)

Microsoft is changing its program for a large number of competencies (MPN Evolution). For now, this doesn’t affect Microsoft Dynamics NAV partners having an active ERP competency, but it does have consequences for other competencies such as CRM.

8823701 – sunset over manhattan from top of the rock

You can read more about MPN Evolution on Microsoft Partner Network. There’s also a tool there with which you can see what the consequences are for your organisation and what steps to take to keep your competencies active.

More information about MPN Evolution

Microsoft WPC 2016: Webinar and Business report

From 10 to 14 July the Microsoft Worldwide Partner Conference is once again being held, this time in Toronto Canada. WPC is the most important annual Microsoft partner event. Of course, QBS group will be there to hear from first hand about Microsoft’s plans for FY 16 and beyond.

We will inform you about WPC in two ways. Firstly, in a webinar on Tuesday 19 July – only five days after the event. In it, Guus Krabbenborg will update you on the most important plans of Microsoft for Dynamics partners. Register for this webinar now.

Secondly, we will also be writing our well known WPC Business Report this year, which will be available in the midst of August. This valuable report will be available for you as a QBS partner for free as part of your partnership with us. Non-QBS partners can receive the report on payment of a charge. For his report, Guus Krabbenborg has planned to do interviews with Paul White (Lead for Dynamics NAV) and Marko Perisic (R&D manager Dynamics NAV).

QBS group has joined the Microsoft® Cloud Solution Provider (Indirect CSP) program

Recently, QBS group has become a Microsoft Indirect CSP Distributor. Only a selected number of distributors have been granted this exclusive status by Microsoft and we are very proud that we are now one of them.

“Having QBS group as an Indirect CSP if of great value for the complete Microsoft Dynamics Partner community”.
Michael Hartmann SMB Partner lead at Microsoft

For you as Microsoft Dynamics partner means that you can now order Dynamics CRM Online and Office 365 licences through QBS group. Which is convenient for you, since you will receive one purchase order for all licenses and we offer you support for these products. And of course you can benefit of our successful partner program with exclusief sercives which help you to increas you revenue and lower your costs.

Partner Master Class presents at eXtremeCRM EMEA event in Warsaw!

The majority of the Dynamics CRM partner community in the EMEA region will travel east next week to visit Warsaw and attend their annual partner event called eXtreme CRM2016. Dutch training and consultancy firm Partner Master Class will be in Warsaw as well. First of all to be the co-trainer in the Cloud SureStep workshop for Dynamics CRM business leaders. Secondly to play a role in various round tables. And lastly to deliver a series of three presentations.

Cloud SureStep for Dynamics CRM

At this event Microsoft introduces the successful Cloud SureStep program (aka Road2Repeatability) to the European Dynamics CRM partner channel. This program helps partners prepare to build a repeatable business around Dynamics CRM Online. Over the last 4 years this program has been delivered to the Microsoft Dynamics NAV and GP (ERP) partner channel. Partner Master Class was an important delivery partner in that process to hundreds of Dynamics ERP partners in over 25 countries worldwide.

Guus Krabbenborg will co-deliver the 1,5 day Leadership track in Warsaw on Sunday afternoon and Monday – just before the official start of the conference. Over 100 attendees have already registered for this interesting workshop and many other partners are waitlisted.

Check here for details.

After this conference Partner Master Class will follow-up with the delivery of the full Cloud SureStep program including the Sales and Marketing tracks in many subsidiaries across Europe, Middle-East and Africa.

Round Tables

Like last year eXtreme facilitates a so called Executive Exchange. That is a separate track purely focused on Dynamics CRM partner executives. On Tuesday afternoon and Wednesday morning two round tables are scheduled to discuss the impact of Cloud First, Mobile First for Dynamics CRM partners. Partner Master Class will contribute to these discussions.

Presentations

Guus Krabbenborg will deliver three different provoking business presentations at this conference.

This is how you implement Organizational Change successfully!

Good organizational change management is crucial for project success. Especially when you want to deliver Dynamics CRM OL solutions! This process starts at the strategic level of your customer’s organization. This session is all about implementing this organizational change in your projects.

Repeatability in Practice – Win more deals and grow faster in a Cloud First, Mobile First world!

This session gives you an overview of the Microsoft Cloud SureStep program that helps Dynamics CRM partners become more repeatable and successful. You’ll also hear first-handed experiences from a German CRM partner who already went down this road 2 years ago.

This is a co-session together with Dr. Manuela Schwarze, head of sales and business development of German KK IT Systems.

Which sales competencies bring success in a Cloud First, Mobile First world?

In today’s world customers buy in a different way. So we all need to adapt our sales strategies in order to stay relevant! But what does this mean for your current sales force? And what are the sales competencies you need to focus on to stay successful in today’s fast changing world?

Are you visiting eXtreme CRM EMEA yourself? Then do feel free to attend one of these sessions.

Eduard Dell appointed as Area Lead DACH

Following the market entry of QBS group as Microsoft Dynamics SMB Distributor for Germany, we announce the appointment Eduard Dell (42) as Area Lead for the DACH Region per May 1st 2016. In his role Dell will lead the QBS activities in Germany, Austria and Switzerland.

Eduard Dell looks back on many years of management experience in the IT solutions business and the Dynamics partner channel. Dell has more than 15 year experience at Microsoft Germany, where he held various positions, holding responsibility for the growth of the ERP and CRM business. In his latest position as Partner Sales Manager, he was responsible for the SME business for Dynamics NAV and CRM, with a significant focus on the cloud transformation of the partner offerings. He brings a wealth of experience in the area of developing successful business for both Microsoft and partners.

We are in times of great market changes that provide enormous challenges to our partners. I am therefore delighted that the proven QBS Partner Services and Support will now also become available to the Dynamics partners in Germany, Austria and Switzerland. We will expand our team and further develop our services to further improve the support to our partners in the DACH region, leading to more business opportunities and an improved profitability. Our goal is building a strong QBS community which will serve as the foundation for the future success for all involved” said Eduard Dell.

Nelson Tavares de Silva, VP Channels at QBS group: “We are really delighted to welcome Eduard to QBS group. With his vast Microsoft experience, drive and passion we feel a big milestone has been set to support the long term SMB distributor business success in the DACH region. We trust that all German Microsoft partners see this as a positive signal and recognize that QBS group is making significant investments in people, local German services and repeatable cloud solutions like OneBizz into the DACH region, so we can start to “divide tasks and double the partner success”.

Free NAV Webinars by To-Increase

Our ISV partner To-Increase will host a series of free NAV webinars.

In these webinars you’ll learn how To-Increase’s large portfolio of ISV solutions, such as NAV Anywhere en Quality Management, can help you grow your business and serve your customers even better.

Go to To-Increase NAV webinars

QBS group acquires Master VAR activities of Konica Minolta IT Solutions GmbH

QBS group expands her activities to Germany and now represents the largest global Microsoft Dynamics Partner network with close to 300 Microsoft Dynamics partners in 14 countries

Leusden/Munich, January 2016

Quattro Business Solutions (QBS group), Microsoft and Konica Minolta IT Solutions GmbH have reached an agreement, under which QBS group takes over all Microsoft Dynamics Master VAR activities of Konica Minolta IT Solutions GmbH.

QBS DACH will be the new organisation taking care of the activities related to the role of QBS group as Distributor for Microsoft Dynamics in Germany, Austria and Switzerland.

This step means an acceleration in the QBS DACH investments in people and local (German language) partner services, that will directly benefit the current 50 QBS partners and will strengthen the QBS community. Next to this it enables QBS DACH to scale up and welcome and support more Microsoft Dynamics partners from Germany, Austria and Switzerland.

Based upon the planned growth of QBS DACH and other regions, QBS group will support over 400 Microsoft Dynamics Partners and ISV Partners by the end of 2016, indirectly supporting more than 40.000 Microsoft Dynamics customers.

Joop van Voorthuijsen, CEO of QBS group: “I am very proud that we have reached this agreement and now also support many partners in Germany. In less than three years we have grown our organisation to now supporting close to 300 Microsoft Dynamics partners in 14 countries. This is a great achievement and I am proud of what our team has achieved. Recent information from Microsoft shows that on average QBS partners outperform non-QBS partners, underlining the success of our network. With the addition of QBS Germany as part of QBS DACH to QBS group, we have an even stronger foundation for future success for all stakeholders; customers, partners, QBS group and Microsoft.”

Thomas Kombrecht, Senior Product Marketing Manager of Microsoft Germany: The goal of Microsoft is to consistently continue the two-tier distribution model for the Microsoft Dynamics NAV channel, which was already implemented in many other European countries. It should also be ensured that the service offering to the partners in the various countries is uniform. QBS group doesn’t interact directly with end customers and is ideally positioned to support partners in the Microsoft Dynamics area.”

Cloud SureStep Content Now on the DLP!

Cloud SureStep courses are now available on the Microsoft Dynamics Learning Portal (DLP).

Cloud SureStep is a training program which has been designed to help partners in their journey to the cloud. You will be able to learn all about the ‘why cloud’ with content suitable for CxO level, Sales management, Marketing and Solutions.

QBS group partners with an Advanced and Extended Service Level Agreement have access to the DLP. More about our service Levels

Are you ready for the Cloud?

QBS can help you capitalize on the cloud with the following services and offerings:

  • Marketing & Lead Generation
  • Cloud SureStep training and certification
  • Cloud Azure deployment
  • Licensing questions
  • OneBizz Partner Program

Have a look on our website for more information about our Partner Services or ask your local Partner Account Manager.

To the Dynamics Learning Portal for Cloud SureStep

QBS group partners Rainbow Solutions and Quadira join forces

Rainbow Solutions has started a full partnership with Quadira to offer and support Quadira’s Advanced-Forms® Output Management to their customers.

Advanced-Forms® is the Output Management solution for the easy design, enrichment, distribution and digital archiving of any document. Advanced-Forms® seamlessly integrates with Microsoft Dynamics software and is Microsoft certified (CfMD) for NAV2013, NAV2015, NAV2016 and AX2012. This has made Rainbow Solutions decide to add Advanced-Forms® as ISV solution for NAV to their NaviTrans solution. Rainbow will implement this total solution at their new customer Mooy Logistics.

Hajo Kanters, founder and CEO at Quadira: “Advanced-Forms® is the state of the art output management solution which we have developed based on a clear requirement of customers in several branches, such as the Dynamics NAV community. Many of those customers are looking for a solution with which they can easily create documents, add extra data to those documents and distribute them automatically in an digital format. Normally this can only be done through customization by specialists from the ERP partners. We noticed that among the Dynamics partners, such as Rainbow Solutions, there is a strong demand to minimize these activities as much as possible, so that they can focus on the ERP implementation itself. This has already been successfully revealed at several Rainbow Solutions customers. That is why Rainbow and we have decided to do this installation at Mooy Logistics together, in a partnership”.

Wim Korte, CEO at Rainbow Solutions: “We see a clear requirement in the Dynamics NAV market for solutions where users can easily digitize and automate the outgoing document process flow. Advanced-Forms® has already proven itself for several years now with a solid and highly skilled Quadira organisation”. ”We therefore have decided to include Advanced-Forms® in our total product portfolio and our total solution which we are now going to implement at our new customer Mooy Logistics”. “We are very enthusiastic about all the options and features that Advanced-Forms® offers and we look forward to a long term partnership. Quadira will fully train and certify our people, so that we can implement and support Advanced-Forms® by ourselves”.

More about Rainbow Solutions on our partnerpage

More about Quadira on our partnerpage

Mobile friendly website for QBS group

Our website is now easily accessible for users of mobile telephones.

In November 2015 QBS group moved their website to an ‘adaptive’ design. This means that the website is easily accessible by using a mobile telephone. On the advice of Sander van Leeuwen, online marketer with QBS group, it was a necessary step. Sander: “Over the last two years, we have seen a considerable increase in the number of visitors to our website through mobile telephones. In order to provide our website visitors with a good user experience, we decided to optimise our website for mobile usage.”

An efficient approach

The project started in the summer of 2015 and was approached efficiently. Sander: “The complete website of QBS group consists of over 1200 pages in 10 different languages. So it would be a lot of work to build a complete new website, which wasn’t necessary as all we wanted was a website that was easily accessible for visitors with mobile phones. So we decided to ‘reuse’ the old website as much as possible. As far as content is concerned, the website stayed pretty much the same. The only thing that was ‘freshened up’ was the website’s look and feel.”

An adaptive website

The website of QBS group is now an ‘adaptive’ website which is more than just a ‘responsive’ website. Sander: “A ‘responsive’ website means that the content of the website stays the same on every device. An ‘adaptive’ website, however, shows different content on different devices. For example certain images are not shown on mobile devices. Also tables that are not suitable for mobile devices are not shown.”

It has only just begun

QBS group’s adaptive website went live successfully, but that doesn’t mean the work is over. Sander: “It has only just begun. Releasing a new website means the start of a new phase. We are now going to see how the mobile version of our website is being used and how we can improve this. For example, if we see that more people register for events on the mobile version of our website than on the desktop version, we can choose to move the link for registering higher up the page on the mobile version. And in that way increase registrations.”

Marketing partners

The new website was made possible by QBS marketing partners Spankracht and Maxdoro. Sander: “Spankracht took care of the new ‘look and feel’ and Maxdoro was responsible for coding. I’d like to say thanks to both partners for their hard work. They’ve done a great job.”

See our mobile version

Interested in seeing how the mobile version of our website looks? Take a peek on your mobile phone or just make your browser window smaller and experience the difference.

Would you like your website to be adaptive too?

Do you need your website to responsive or adaptive? Not sure whether it’s necessary for mobile access to your website? Need help to review the possibilities? Then please contact us for our advice.

QBS group reçoit le prix prestigieux Inner Circle 2015 de Microsoft

Pour la seconde année consécutive, le QBS group reçoit le prix  Inner Circle pour Microsoft Dynamics.

Pour la seconde année consécutive, Microsoft a accordé au QBS group l’adhésion prestigieuse au  Inner Circle pour Microsoft Dynamics. Le Inner Circle 2015 de Microsoft Dynamics  honore un groupe privilégié comprenant  60  partenaires choisis parmi les associés les plus stratégiques de Microsoft  dans le monde entier. Ces partenaires ont su faire preuve d’un engagement profond envers leurs clients, ce qui s’est reflété dans leur performance commerciale et leur niveau élevé de ventes. L’appartenance au  Inner Circle illustre le dévouement du partenaire à la satisfaction du client, et implique une qualité supérieure de distribution et de soutien pour les produits de Microsoft Dynamics.

Neil Holloway,  Vice-Président Général de Microsoft Business Solutions Sales & Partners: “Chaque année, nous reconnaissons et honorons des partenaires de  Microsoft Dynamics du monde entier pour leurs résultats exemplaires.  Ces partenaires gagnants nous inspirent par les critères qu’ils se fixent et par leur impact sur l’entreprise.  Microsoft est honoré de distinguer le QBS group pour ses accomplissements au cours de l’année écoulée ainsi que pour son dévouement et son soutien aux applications de  Microsoft Dynamics.”

Joop van Voorthuijsen, PDG du QBS group, nous confie: “Je suis très fier que nous ayons reçu ce prix prestigieux pour la seconde année consécutive. Ce prix signifie beaucoup pour nous, il est le résultat des formidables accomplissements de nos partenaires ainsi que de notre équipe. Il est un résultat collectif attaint par notre groupe en sa qualité de Master VAR de  Microsoft Dynamics. Ce prix va stimuler notre organisation, il prouve que notre stratégie fonctionne. Il fournit également une base solide pour les réussites ultérieures, à la fois pour nos partenaires et pour notre propre organisation dans son nouveau rôle de distributeur SMB.”

NOUVELLES La solution OneBizz obtient un grand succès à la journée partenaire Dynamics NAV France

Le 18 mars, 80 + participants se sont réunis dans les locaux de Microsoft pour le plus grand événement NAV Français. OneBizz était invité à présenter sa solution devant les communautés marketing, vente et technique.

Microsoft Paris

Herman Van Leeuwen (Responsable  Innovation chez QBS) et Marc Charlier (Partner Account Manager QBS France) ont présenté les deux sessions en tandem. Les deux séances  ont obtenu de très bons feedbacks et de fortes interactions. Le concept d’une solution entièrement intégrée associée avec un programme partenaire/marketing robuste est clairement ce qu’ attend le marché Français. De nombreux partenaires ont demandés des sessions d’information personnalisées dans les prochaines semaines. La version Française de  OneBizz  n’est pas prévue en 2015, mais  à la lumière de l’enthousiasme du réseau  français, une disponibilité en  2016 est fortement envisagée. L’offre d’hébergement de QBS (Hosting) a été clairement positionnée comme un pas en avant pour tous les partenaires souhaitant participer au programme oneBizz à un stade ultérieur.