| PREMIUM | ADVANCED | FOUNDATION | |
| PARTNER CARE | |||
| Partner Care
Personal support on any licensing or ordering query. Order handling On-premise.
| v | v | v |
| Partner Care Premium
Fast lane ticket handling. Pro-active call twice per year
| v | ||
| TECHNICAL SUPPORT | |||
| Technical Support CSP | v | v | v |
| Technical Support On-Premises
tickets/year
| 7 | 5 | 3 |
| Technical Advisory
tickets/year
| 5 | 3 | |
| PARTNER SUCCESS MANAGER | |||
| Partner Success Manager
Pro-active updates on MS offerings, presales support
| v | v | |
| Premium Account Management
More frequent and intense (senior) contact.
Assistance on complex sales scenarios Optional: Business Strategy workshop | v | ||
| NEWS & EVENTS | |||
| Become the best-informed partner
Newsletters; Webcasts, Product updates;, Access to portal with exclusive content; Updates and Summary reports on MSFT events (like Directions etc.)
| v | v | v |
| QBShare
Max. 3 persons.
| v | v | v |
| ORDER & SUPPLY | |||
| QBS Marketplace | v | v | v |
| QBS Cloud Toolbox
Cloud Partner Panel – Up to 5 customers
Jumpstart Templates – Up to 5 customers OneBizz – Master Data Managment | v | v | v |
| Max. BREP Discount | 22% | 21% | 20% |
| SERVICES | |||
| QBS Academy | v | v | v |
| Services Funds | € 6.000,- | € 3.000,- | € 1.000,- |
