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CSPBasicStandardPremium
€ 100,- per month€ 250,- per month€ 500,- per month€ 1.000,- per month
Ideal for …partners with interest in Dynamics 365 SAAS.Ideal for …partners working with
Dynamics 365 on premise.
Ideal for …partners who want proactive support.Ideal for …partners who want strategic alignment.
Order handlingvvvv
Partner service deskCSP onlyvvv
Partner portalvvvv
Webinars and business reportsvvvv
Partner Success Managervv
Remote sales support

Remote sales support is focussing on the sales process and licensing consultation, excluding in-depth product support.
vv
Opportunity support

Opportunity support is including opportunity coaching, deal shaping and closing for the whole sales cycle for strategic Sales Qualifieds Leads and joint pipeline management. On-site only when mutally agreed.
v
Dedicated operations contact person

Dedicated operations contact person is available for escalations of tickets where you as partner wants to contact the operations manager directly to discuss the best way to solve an issue.
v
Business sparring partner

Business sparring partner is support from an experienced senior manager where QBS helps partners to drive their business into the right direction. Coaching topics are: the partner’s business goal and the way to get there; checks progress and improvement on the goals and the route in quarterly reviews. This service is delivered by the PAM or region lead in local language and can be supported remotely by a centralised English speaking resource.
v
PTS & marketing support (per year)

PTS support can be used for creating a solution roadmap, discussing strategic developments from Microsoft and other market trends, and also for sparring on strategic product items during the year.
Marketing support can be used for creating a strategic or online marketing plan and reviewing the execution.
This service will be delivered remotely by a centralised English speaking resource unless otherwise agreed.
8 hours
QBS Academy e-learning
(number of users)
1248
1 year admittance to local QBShare events

QBShare is all about sharing information and ideas. It increases the interaction and synergy between partners and their business networks.
1 person1 person2 persons3 persons
Co-op (per year)

Co-op funds are funds that will be added to a partner’s balance every month their SLA is active. Partners with on premise NAV/AX/CRM revenue can earn extra co-op based on their on premise purchase license revenue, provided that the QBS invoices are paid in time. Co-op funds can only be used to buy QBS packaged services.

€ 1.200,-€ 1.200,-
ERPERPERPERP
Presales assistancevvvv
Microsoft product support incidents
(per year)

A Microsoft product support incident can be used to submit technical product support questions and issues related to Dynamics on premise products directly to Microsoft support. Each entered incident will be deducted from the balance of incidents. Every incident more than the included balance will be charged against the price in the price list. Bugs will not be deducted from the balance.

577
Training vouchers
(per year)
244
Extra co-op

Co-op funds are funds that will be added to a partner’s balance every month their SLA is active. Partners with on premise NAV/AX/CRM revenue can earn extra co-op based on their on premise purchase license revenue, provided that the QBS invoices are paid in time. Co-op funds can only be used to buy QBS packaged services.

1%3%5%
CRMCRMCRMCRM
CRM Service Deskvvv
Cloud Partner Panel + JumpStart 365
(Number of customers)
102020
Support incidents
(per year)
101010
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