Adfocom “Partner Care saved us a lot of time.”
Partner Care saved us a lot of time.
Adfocom is an IT service provider based in Alphen aan de Rijn, The Netherlands. They provide not only Microsoft Dynamics NAV, but also other services such as telephony and infrastructure. Their customers are located in floriculture, trade and rental. For floriculture they offer a NAV add-on; Greenline.
According to Jeroen Kersten, Sales Manager at Adfocom, his organisation needed a better support than Microsoft could offer. Jeroen: “For questions we didn’t have a good entrance at Microsoft. Communication was difficult. Then we got the offer from QBS Group. All the conditions stayed the same, but they did offer us many advantages. So we joined them. It could only get better. ”
Since then the information has improved. Jeroen Kersten: “We can now go to QBS group for questions, for example about licenses. We also receive newsletters, in which we are informed about issues that are important to us. And we can participate in events such as QBShare.”
Help with licenses
Jeroen is excited about Partner Care & Licensing, the support department of QBS Group. Jeroen: “It’s nice that you can contact someone who knows all the rules and any exceptions. And that you actually know what that person looks like. Partner Care has helped us with a licensing issue that we had. One of our customers had taken over a company that used Microsoft AX software and had their own AX licenses. Our client used Microsoft Dynamics NAV. That had to be one system and the two licensing structures had to be merged. It was quite a hassle, but QBS group helped us very well and it saved us a lot of time.”
Leads by Telebusiness
Adfocom also uses the Telebusiness service from QBS group. Jeroen: “It has already generated leads for us. We started using this service because we wanted to approach a new market. Besides using TeleBusiness have also updated our website and we are going to use Adwords.”
Telebusiness is more than just calling. Jeroen: “When we started, we bought a mailing list. This mailing list is first ‘enriched’ by QBS group; appropriate contacts have been added to the directory. So, you can access more targeted customers. This mailing list will be called once a week and we will continue to do so.”
Cosa gli altri dicono di QBS
- Ferry Schrijnewerkers
Owner en Co-founder at MKB365
Since the start of our company 4 months ago, we have already completed 12 Dynamics 365 for Sales implementations.
- Joaquim Antón Gimeno
"Our relationship with QBS group allows us to improve our marketing strategy."
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- VS Sistemas
"QBS group helps us build our road to success."
- Berith Skov - C2IT Business Solutions
“We are very satisfied with the services provided by and through QBS group."
- Herke ICT Group- Karing Buzing
We are once again part of a NAV community.
- Owe Loonstra - Verito
Manager Sales & Marketing
The fact that we belong to a larger organisation gives our customers security.
- NavAzure - Michael Francois Knudsen
“It is important to me, that I through QBS become part of a greater network, where partners can share experience"
- Blisss - Dirko Wijers
Without the help from QBS group we wouldn’t have succeeded.