NavAzure: “We are a small company with a great organisational support base”
“It is important to me, that I through QBS become part of a greater network, where partners can share experience"
NavAzure is a newly established company, which currently one employee, Michael Francois Knudsen, who is the owner and CEO. NavAzure has only existed since April 2016 but is based on Michaels long experience with Microsoft Dynamics NAV. NavAzure is particularly skilled in municipal solutions.
“We have been partners with QBS since April 2016, and are very satisfied”, says Michael Francois Knudsen, who knew of QBS group from a previous job. “For a startup like NavAzure, the partnership with QBS group is ideal because we trough the partnership gain access to possibilities and knowledge that would otherwise require a large organization or great costs. Besides this, I find that with QBS group as organizational support, I have time to focus on business. Even though I have become part of a larger organization, I can still claim ownership of my business”, Michael enthusiastically explains.
Knowledge of licenses at your fingertips
Michael likes the fact that it so easy to gain knowledge on many areas such as licenses. “I needed to clarify some questions regarding licenses and was very pleased that I could through QBS group, swiftly and with ease could solve the issues. It was very satisfying to be able to give my customer a quick answer. It was great for me not having to spend time on tasks like this. If it had just been me, I would not have had the same pull and could not have found the information that quickly.”
I have become more skilled professionally
Even though Michael has comprehensive experience, he still finds a need for further development of his skills. “I have used my partnership with QBS group to educate myself through training. I definitely feel I have gained better experience and am more professionally skilled. Besides that, it is a great benefit that Quattros and gained bonus makes it easy and attractive to use training and other services”, says Michael. “Furthermore I can use QBS group to e.g. generate leads and to be visible online. That gives me time to focus on my skills with the customers.”
Part of a greater network
“It is important to me, that I through QBS become part of a greater network, where partners can meet each other and share experience, knowledge and assist one another with tasks. It is great getting together face to face, so we keep each other in mind if we come across tasks or knowledge that would be relevant to other partners”, says Michael.
“It also benefits the customers. In the network of partners and at QBS we can use the different skills and resources of each other so no task is too big. We gain a support system of skilled and experienced resources, which ensures the customer that when dealing with a QBS partner there is – with nearly 60 QBS partners in Denmark, always someone who can help with the customer’s solution. For me it is not important to own the resource the customer needs when I have a vast support team around me with some of the most skilled people in the field.”
Access to support
“To me it is important to know that I have access to support daily. In that case I know that no matter what challenge I encounter, I will be able to get help and do not have to spend time chasing information on a certain area like Dynamics NAV and Microsoft,” Michael Francois Knudsen concludes.
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Cosa gli altri dicono di QBS
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Partner Care saved us a lot of time.
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Without the help from QBS group we wouldn’t have succeeded.