Update on Dynamics 365 Business Central 27 August 2019
This series of webinars is intended to share the latest information on Dynamics 365 Business Central. Both from a technical, functional and business perspective. Besides sharing information, we will also update on the services portfolio from QBS group to assist on the road to Dynamics 365.
Watch here the Webinar update of the 27th of August 2019.
Dynamics 365 Business Central Update
Microsoft raised the bar for competencies
October 24, 2019 update. Microsoft has gone back on their cancellation of the Small and Midmarket Cloud Solutions competency – so this will still be available going forward! For reference – see this document. (on QBS Partner Portal – gated).
The Microsoft Incentive guide for indirect CSP resellers for FY20 was made available at the beginning of July. An important moment for you as partner, because sooner or later you will have to deal with the CSP program. The new Incentive guide has triggered us to look again at the changes that Microsoft is making to the associated competencies. After all, an active competency is one of the requirements to be able to participate in the Incentives program (in addition to the official registration and a valid MPN ID). – After reading all the documentation, it is clear to me that Microsoft is tightening up the certification requirements for competencies. When asked why they increased the examination requirements with regard to the old competencies, they answered: “We regularly evaluate our program requirements and raise the bar to meet the expectations and needs of the customer. The updated competency requirements will distinguish our best partners who offer Dynamics 365 solutions for customers.”
Summary of the competency changes for FY20
The following changes are most relevant to you as a QBS partner:
- Cloud CRM (Customer Relationship Management) can no longer be requested or extended from 30 September 2019.
- Cloud Business Applications requirements were updated in July 2019.
- Enterprise Resource Planning will be updated in October 2019.
Impact of the changes to these four competencies
(this first perspective is no longer relevant – but keeping for reference) Let`s go through the above changes. Before July 2019, the possibility was created to obtain the Silver status: Small and Midmarket Cloud Solutions based on only 4 new Office 365 customers. With this competency, starting Microsoft partners could relatively easily enrol into the incentives program. Although the competency details are still online, it has officially been retired since last month. Since July 2019 it is therefore no longer possible to apply for this competency. If you are currently participating in the incentives program based on this competency, you will ensure that you have at least one other active Silver competency before the anniversary date!
Note: the competency anniversary date may be closer than you think. For example, if you obtained your competency on 1 September 2018, it will expire on 1 September 2019.
Even if you as a partner currently have a Cloud CRM competency, it is important to keep an eye on the anniversary date. The competency can be applied for until 30 September 2019 and will be extended until 30 September 2020 at the latest. Our advice is to make the switch to the Cloud Business applications (CE option) competency. But please pay attention: whereby before July 2019 cloud + on-premise revenue was considered, only cloud revenue is currently considered. The revenue threshold for the Silver competency is still $ 100,000 per year.
(from here on recommendations are still valid)
For the Cloud Business applications (CE option) competency, stricter requirements also apply with regards to certification. For example, to achieve and maintain Cloud CRM competency, it was sufficient if two consultants held the following certificates:
- one employee: Online deployment (MB2: 715) + a functional certificate: Sales, Customer Service or Field Service (MB2-717 to 719)
- second employee: the Customization & Configuration certificate (MBS2-716).
To achieve the Cloud Business application CE competency, stricter requirements apply in the field of certificates. For example, a minimum of 12 certificates must now be obtained:
- five employees: the Customer Engagement Core certificate (MBS-200) + a functional certificate: Sales, Customer Service, Marketing, Field Service (MBS2-210 to MBS2-230) or Talent (MB6-898)
- two of the five employees must also be in possession of the Customization & Configuration certificate (MBS2-716)
Nothing is currently changing for partners with an ERP competency. However, Microsoft has announced changes for October 2019:
- Unified Operations SaaS will be disconnected from the ERP competency and continue under Cloud Business Solutions (uo option). Unified Operations on-premise remains (for the time being) part of the ERP competency.
- Business Central SaaS remains (for the time being) part of the ERP competency, just like Business Central on-premise (and other on-premise ERP products). We will continue to closely monitor what exactly is going to change in October 2019 and inform you as soon as possible.
QBS group helps partners prepare for these changes
As a QBS group partner, you are one of the best-informed Microsoft partners. In order to prepare your organization as quickly and effectively as possible for the coming changes, we organize various (online) training sessions to help you meet the stricter requirements on time. For example, the following training courses are planned for Dynamics 365 CE partners in September and October:
- The Customer Engagement for Sales Bootcamp (online, duration 2 days)
- The Customer Engagement for Marketing Bootcamp (online, duration 2 days
- The Customer Engagement Advanced configuration Bootcamp (online, duration 2 days)
Investment for QBS partners: 2 training vouchers per person per training. All others: EUR 900 per module.
Microsoft verhoogt de lat voor competenties
Microsoft verhoogt de lat voor competenties
Begin Juli is de Microsoft Incentive guide voor Indirect CSP Resellers voor FY20 beschikbaar gesteld. Een belangrijk moment voor u als partner, omdat u (steeds meer) te maken zult krijgen met het CSP programma. De aanpassingen in de incentives hebben ons getriggerd om opnieuw te kijken naar de veranderingen die Microsoft doorvoert in de daaraan gekoppelde competenties. Een actieve competentie is immers één van de eisen om deel te kunnen nemen aan het Incentives programma (naast de officiële aanmelding en een geldig MPN ID).
Na het lezen van alle documentatie is het mij duidelijk dat Microsoft de eisen rondom certificeringen voor competenties aanscherpt. Op de vraag waarom zij de examen requirements verhoogd hebben ten opzichte van de oude competenties, antwoordden zij: “We regularly evaluate our program requirements, and we`re raising the bar to meet customer expectations and needs. The updated competency requirements will differentiate our best partners who offer Dynamics 365 solutions for customers.”[1]
Samenvatting van de competentie-wijzigingen voor FY20
Voor u als QBS partner zijn de volgende wijzigingen het meest relevant:
– Small and Midmarket Cloud Solutions kan sinds Juli 2019 niet meer worden aangevraagd of verlengd.
– Cloud CRM (Customer Relationship Management) kan vanaf 30 September 2019 niet meer worden aangevraagd of verlengd.
– Cloud Business Applications vereisten zijn in Juli 2019 geupdated.
– Enterprise Resource Planning zal in October 2019 worden geupdated.
Impact van de wijzigingen van deze 4 competenties
Ik loop de bovenstaande wijzigingen hieronder even met u door.
Vóór Juli 2019 bestond de mogelijkheid om op basis van slechts 4 nieuwe Office 365 klanten al een Silver status voor de competentie: Small and Midmarket Cloud Solutions te verkrijgen. Met deze competentie konden startende Microsoft partners relatief eenvoudig deelnemen aan het incentives programma. Alhoewel de competentie details nog online staan, heeft deze sinds sinds vorige maand officieel de status: retired. Sinds Juli 2019 is het dus niet meer mogelijk deze competentie aan te vragen of te verlengen. Als u op dit moment op basis van déze competentie deelneemt aan het incentives programma, zult u er dus voor moeten zorgen dat u vóór de verjaardatum minimaal één andere actieve Silver competentie heeft behaald!
Let op: de competentie verjaardatum kan dichterbij zijn dan u denkt. Wanneer u bijvoorbeeld uw competentie op 1 September 2018 heeft behaald, zal deze op 1 September 2019 verlopen.
Ook als u als partner op dit moment een Cloud CRM competentie heeft, is het belangrijk om de verjaardatum goed in de gaten te houden. De competentie kan namelijk tot 30 September 2019 worden aangevraagd en daardoor uiterlijk tot 30 September 2020 worden verlengd. Het advies is om de overstap te maken naar de Cloud Business Applications CE competentie. Maar let goed op: daar waar vóór Juli 2019 gekeken werd naar cloud + on-premise omzet wordt op dit moment enkel nog gekeken naar de cloud omzet, waarbij de ondergrens voor de Silver competentie $ 100.000 per jaar is.
Voor de Cloud Business Applications CE competenctie gelden ook wat certificering betreft zwaardere eisen. Zo was het voor het behalen en behouden van Cloud CRM competentie voldoende als twee consultants de volgende certificaten in bezit hadden:
– één medewerker: Online deployment (MB2:715) + een functioneel certificaat: sales, customer service of field service (MB2-717 tot 719)
– tweede mewerker: het Customization & Configuration certificaat (MBS2-716).
Voor het behalen van de Cloud Business Application CE competentie gelden zwaardere eisen op het gebied van certificaten. Zo dienen nu minimaal 12 certificaten behaald te worden:
– vijf medewerkers: het Customer Engagement Core certificaat (MBS-200) + een functioneel certificaat: Sales, Customer Service, Marketing, Field Service (MBS2-210 tot MBS2-230) of Talent (MB6-898)
– twee van de vijf medewerkers dienen daarnaast in het bezit te zijn van het Customization & Configuration certificaat (MBS2-716)
Voor partners met een ERP competentie veranderd op dit moment nog niets. Wel heeft Microsoft o.a. de volgende wijzigingen aangekondigd voor Oktober 2019:
– Unified Operations SaaS zal worden losgekoppeld van de ERP competentie en verder gaan onder Cloud Business Solutions – Unified Operations. Unified Operations on-premise blijft (vooralsnog) onderdeel van de ERP competentie.
– Business Central SaaS blijft (vooralsnog) onderdeel van de ERP competentie, net als Business Central on-premise (en andere on-premise ERP producten). Wij zullen nauwgezet blijven volgen wat er precies in Oktober 2019 gaat veranderen en u zo snel mogelijk daarover informeren.
QBS group helpt partners bij de voorbereiding op deze wijzigingen
Als partner van QBS group behoort u tot de best geïnformeerde Microsoft partners. Om uw organisatie zo snel en goed mogelijk voor te bereiden op de komende veranderingen organiseren wij diverse (online) trainingen om u te helpen op tijd aan de verscherpte vereisten te voldoen.
Zo staan er in September en Oktober voor Dynamics 365 CE partners de volgende trainingen gepland:
– Het Customer Engagement for Sales bootcamp (online en de duur: 2 dagen)
– Het Customer Engagement for Marketing bootcamp (online en de duur: 2 dagen)
– Het Customer Engagement Advanced configuration bootcamp (online en de duur: 2 dagen).
Investering voor QBS partners: slechts 2 trainingsvouchers per persoon per training.
Wij kunnen u ook helpen met een trainingsprogramma op maat. Voor het actuele traningsoverzicht verwijzen wij u graag naar de volgende pagina: https://www.qbsgroup.com/nl/microsoft-dynamics-trainingsoverzicht/
[1] source – FAQ Important Updates to Business Applications competencies update April 2019
Nieuwe prijzen voor Dynamics 365 Customer Engagement en Unified Operations vanaf 1 oktober 2019
Microsoft kondigt nieuwe prijzen aan voor Dynamics 365 Customer Engagement en Unified Operations, vanaf 1 oktober 2019 geldig.
Vlak voor Inspire heeft Microsoft aangekondigd dat alle Dynamics 365 Plan subscriptions voor Customer Engagement en Unified Operations vanaf 1 oktober van de prijslijst zullen verdwijnen. Om u als partner zo snel en zo goed mogelijk voor te bereiden, nemen wij u mee in de wijzigingen van het nieuwe licentiemodel en de impact die dit met zich mee brengt.
Impact: Nieuwe klanten voor Customer Engagement en Unified Operations vanaf 1 oktober 2019
Voor nieuwe klanten geldt dat zij vanaf deze datum niet langer de huidige Dynamics 365 (CE en UO) Plan licenties meer kunnen bestellen. Vanaf 1 oktober geldt het nieuwe model van “Base and Attach Licenses”. Microsoft noemt het model ook wel “á la carte”.
Er wordt in dit nieuwe model afgerekend op basis van gebruik per user per module. Iedere gebruiker start daarbij altijd met een Base License. Als aanvulling kunnen per user 1 of meerdere additionele modules worden toegevoegd als Attach License.
Vrijwel alle applicatie licentes zijn beschikbaar als Base License en als Attach License. Alleen Dynamics 365 for Marketing (gelicenseerd per tenant), Dynamics 365 for Project Service Automation en Talent zijn niet beschikbaar als Attach License. Voor die modules zal een user dus een tweede Base License moeten afrekenen.
Om het concreet te maken: Een gebruiker die toegang nodig heeft tot alle Customer Engagement modules bestelt in dit nieuwe model Dynamics 365 Project Service Automation als Base License en voegt hier de modules Sales Enterprise Edition, Customer Service Enterprise Edition én Field Service als Attach License aan toe. De totaal prijs voor die gebruiker wordt in dit geval $155,- bestaande uit de kosten voor de Base License $95,- plus de 3 Attach Licenses van $20,- per stuk. Het voordeel voor eindklanten: zij betalen enkel voor de modules die zij op dat moment gebruiken. De prijs van 2 modules ligt daarbij gelijk aan de huidige Customer Engagement Plan prijs.
In het huidige Unified Operations plan is het op dit moment al mogelijk om sommige modules zoals Dynamics 365 for Talent of Retail als stand-alone te bestellen. Finance en Operations is echter altijd als 1 module gezien en sinds introductie van de module Unified Operations Plan kon die functionalteit enkel nog via dit samengestelde plan worden besteld. Hier komt na 1 oktober 2019 dus verandering in.
Zo kunnen Finance en Supply Chain als losse modules worden aangeschaft. De minimum requirement van 20 users blijft wel van toepassing. Verder geldt, dat alle Dynamics 365 Customer Engagement modules kunnen worden toegevoegd als Attach License voor de prijs van $20,-. Uiteraard weer met uitzondering van Project Service Automation en Marketing, waar je altijd een Base License voor afrekent.
Impact: Bestaande klanten Customer Engagement en Unified Operations vanaf 1 oktober 2019
Deze wijziging heeft ook impact op de lopende abonnementen van uw bestaande klanten, maar niet persé per 1 oktober 2019. De wijzigingen voor bestaande klanten gaan namelijk pas in op de subscription renewal date.
Wanneer u de licenties (met standaard looptijd van 12 maanden) bijvoorbeeld op 1 november 2018 heeft besteld, dan dient u de licenties om te zetten naar dit nieuwe model met Base Licenses en Attach Licenses voor 1 november 2019.
Wij onderzoeken nog of dit naast een administratieve handeling ook nog andere (technische) implicaties heeft. Wij komen daar zeker nog op terug.
Het is in ieder geval van belang dat u tijdig uw klanten benaderd om hen te informeren en deze wijzigingen te bespreken. Voor subscriptions met een looptijd van 36 maanden heeft u natuurlijk nog even tijd. U zou kunnen overwegen om voor een bestaande klant een nieuwe subscription te bestellen met een looptijd van 36 maanden en de oude abonnementen uitzetten, als dit voor een klant een gunstigere prijs oplevert.
Wat ook nog kan spelen bij uw klant zijn de transitie SKU`s van CRM Online naar Dynamics 365 Customer Engagement plan, die volgens communicatie vanuit het transition paper op PartnerSource beschikbaar blijven tot 31 oktober 2019. Het is vooralsnog niet duidelijk of de uiterlijke besteldatum zal wijzigen. Ik zal dit nog nagaan.
Als QBS group blijven wij u op de hoogte houden van alle ontwikkelingen. Voor vragen, neem gerust contact via de partner portal of jtreur@qbsgroup.com. Voor aanvullende details kunt u ook terrecht op de Dynamics 365 licensing page in PartnerSource.
Bron: FAQ new licensing structure Dynamics 365
Hot News from Microsoft Inspire 2019
At QBS group we feel it is necessary to participate in all of the main Microsoft events: Microsoft Inspire, eXtreme and Directions, to ensure we can pass the relevant information on to you our partners, and also that we are the forefront of hot news! We participate not only as QBS people – but also as representatives of the entire QBS partner community. Speaking our case – and bringing back the news and information that we all need to keep on the forefront with our business.
Watch the webinar Hot News from Inspire 2019 (video 30:00)
In this vlog we will present in 30 minutes the most important updates from Microsoft Inspire 2019.
- Microsoft mission and innovations
- PowerApps
- Microsoft Field FY20 Priorities
- Dynamics 365 Business Central Updates
- Channel Incentives and Channel Program
- ISV and Marketplace
QBS goup YouTube channel
Watch our vlogs in our special Microsoft Inspire 2019 Playlist on our QBS group Youtube channel
Demo highlights at Microsoft Inspire 2019:
Demo: Empowering citizen developers with AI Builder at Microsoft Inspire 2019
Demo: Minecraft Earth at Microsoft Inspire 2019
PowerPoint
QBS group partners can download the presentation slides in the: QBS group partner portal.
Dynamics 365 Business Central ERP oplossing binnen het MKB
Wat biedt Dynamics 365 Business Central als ERP oplossing voor het MKB? In deze video krijgt u een goed beeld wat de kracht is van Dynamics 365 Business Central als bedrijfssoftware en als ERP oplossing voor het MKB bedrijf.
Dynamics 365 Business Central ERP oplossing binnen het MKB (video 20:00)
Inhoud:
- Wat is Microsoft Dynamics 365?
- Wat is Dynamics 365 Business Central?
- Waar staat Dynamics 365 Business Central ten opzichte van het Dynamics 365 platform?
- Product demonstratie: De kracht van Dynamics 365 Business Central.
Doelgroep:
(Microsoft) resellers op zoek naar nieuwe groei mogelijkheden.
Doel:
Na het bekijken van de video weet u wat Dynamics 365 Business Central voor uw klanten kan betekenen, wat de kracht van het Dynamics 365 platform is en welke mogelijkheden er zijn om het Microsoft platform maximaal te benutten.
Ontwikkel als partner een succesvol business model met Dynamics 365 Business Central
Wat betekent het voor u als software reseller om een bedrijfsoplossing aan te bieden als Dynamics 365 Business Central? Waarbij u Dynamics 365 Business Central succesvol vermarkt, verkoopt en levert, terwijl u zich onderscheidt van de concurrentie. In deze video vertellen wij u in 20 minuten hoe u een nieuwe, op Dynamics 365 Business Central gebaseerde business, op een zo efficient mogelijke manier kan opstarten.
Ontwikkel als partner een succesvol business model met Dynamics 365 Business Central (video 20:00)
Inhoud
- De waardepropositie rondom Dynamics 365 Business Central;
- Wat is het verdienmodel achter Dynamics 365 Business Central;
- Wat is de best strategische keuze voor u als partners; het volume model of toch het creëren van specifieke klant oplossing;
- Praktische zaken rondom het uitwerken van de door u gekozen strategie.
Doelgroep
(Microsoft) resellers op zoek naar nieuwe groei mogelijkheden.
Doel
Na het bekijken van deze video heeft u voldoende inzicht om aan de slag te gaan met het ontwikkelen van uw waardepropositie voor Dynamics 365 Business Central. Tevens weet u, hoe u uw strategie succesvol tot uitvoering kunt brengen.
Promo on Dynamics 365 for Sales to Office 365 customers
Launched on May 1st, 2019 running until October 31st there is a Dynamics 365 for Sales Professional CSP pilot offer in the United States, United Kingdom and Western Europe. This offering will provide special pricing on Dynamics 365 for Sales Professional for Office 365 customers.
What are the offer terms and conditions?
- 25% off on Dynamics 365 for Sales Professional seats purchased;
- CSP motion only;
- Valid May 1st to October 31st, 2019;
- Minimum 10 customer seats up to a maximum 75 seats purchase required to qualify;
- Partners can leverage this offer for net new Dynamics 365 for Sales Professional customers only;
- The United States, Western Europe (includes Austria, Belgium, Denmark, Finland, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland) and the United Kingdom only.
Start planning your marketing campaigns. To support you we have recently launched marketing and sales materials which we’ve gathered in an easily accessible zip file on our QBS Partner Portal. This includes presentation, telesales guide, partner FAQ, product videos, web page content, e-books, blog post, technical document, infographic, etc.
1, 2, 3 – Move your CSP to QBS group
Moving your CSP to QBS group is as easy as 1, 2, 3! No matter if you have many or just a few customers on CSP – QBS group can help you switch these to the QBS group CSP platform.
But why QBS group for CSP? Here are a few reasons:
- We have made substantial investments into our Cloud Blue platform in excess of 2 million Euros to date. But why have we done this? We value your time as much as you do and therefore we are continuously improving the platform. For example, we build enhancements based on your input. We collect feedback from our partners on enhancements needed for the platform. This way we ensure that all the things that our partners are voting for in terms of system enhancements get heard and evaluated so that we can make the right continued investments to the platform. To then provide you with the right features.
- Our platform offers a really simple, straightforward and easy to use interface so that when you’re having a conversation with a customer you can get to the right information, as quickly as possible to provide that customer with the licensing information and fulfil their licensing request. When we look at our order entry portal the search function allows you to quickly find the correct SKU so that you can click instantly to place an order and fill up your shopping basket as quickly as possible.
- We are Dynamics Partner Fanatics and we only know Dynamics. This means we are more knowledgable around Dynamics than any other Indirect CSP out there!
So tell me, how easy is it?
- In order to move your data, we need to know who is moving and what we are moving.
- To move a subscription a new order is placed with QBS group. We analyse everything you send, we will plan and organise the move for you, so you don’t need to do anything here.
- We will inform you when the ordering has been completed so that you can cancel the old subscription(s). It’s important to remember this order – as you otherwise risk the situation where a service is being discontinued without the proper new subscription is in place.
Dynamics 365 Business Central April 2019 update – key findings
April 19 2019 Dynamics 365 Business Central Release
Our colleague Fotos Georgiadis is sharing his initial findings when working on the latest release of Business Central.
Write longer names and descriptions
You can now enter up to 100 characters (used to be 50) in all Description and Name fields across Business Central.
This change applies to:
- The Name and Description field on master data cards, such as customer, vendor, item, contact, and resource cards.
- The Name and Description field on documents, such as sales and purchase orders, invoices, and quotes.
- The Description field on journals, such as general journal and item journal.
- The Description field on ledger entries, such as customer, vendor, and item ledger entries. In addition, you can now enter up to 50 characters (used to be 10) in the Unit of Measure Description field
Select multiple items to add to a sales or purchase document
You can now select multiple items at once from the items list to add to sales or purchase documents. On any sales or purchase document, choose the Select Items line action.
TIP: If you select the Default Item Quantity check box on the Sales & Receivables Setup page, the Quantity field on sales lines will be prefilled for all selected items as they get added to the sales document.
Use a sales quote validity policy to control when sales quotes expire
You can now set date formula in the Quote Validity Calculation field on the Sales & Receivables Setup page that will be used to calculate the Quote Valid Until Date field on sales quotes.
TIP: To make sure that sales quotes with expired quote validity dates are deleted, you can run the Delete Expired Quotes batch job. And if you enable sales quote archiving (Sales & Receivables Setup page), deleted sales quotes will also be archived, so you can restore them from the archive if customers call again.
Dynamically set shortcut dimension columns in lists, documents, and journal lines
Fields for the two global dimensions that you set up on the General Ledger Setup page are always available on journal and document lines. Now, also the shortcut dimensions that you have set up that setup page are always available. This means that you can also add shortcut dimension values directly to journal and document lines without opening the Dimensions page. As soon as you set the Shortcut dimensions on the General Ledger Setup the new dimensions columns will appear on all lists.
Bulk import item pictures
You can now import multiple item pictures in one go. Simply name your picture files with a name corresponding to your item numbers, compress them to a zip file, and then use the Import Item Pictures page. Alternatively, you can use the Set Up Item Pictures assisted setup guide. Only item cards that do not already have pictures will be updated.
View payment information on customer and vendor statistics FactBoxes
Information about payments and last payment dates is now available on customer and vendor statistics FactBoxes.
Page inspection
Troubleshooting errors in business data or feature configuration often requires an additional level of insight beyond what is shown on the page. Power users and support staff can now inspect any page or the page parts within a page, revealing the entire contents of the current record including fields that are not shown on the page. Ctrl – Alt – F1
Interested in joining our next Dynamics 365 Business Central update webinar? See coming dates and register here: QBS update webinars on Dynamics 365 Business Central
Update on Dynamics 365 Business Central 13 June 2019
This series of webinars is intended to share the latest information on Dynamics 365 Business Central. Both from a technical, functional and business perspective. Besides sharing information, we will also update on the services portfolio from QBS group to assist on the road to Dynamics 365.
Watch here the Webinar update of the 13th of June 2019.
Dynamics 365 Business Central Update
Planning QBS group trainingen tweede halfjaar is bekend
Planning trainingen tweede helft van het jaar is bekend. Reserveer, zonder enige verplichting, nu alvast een plek.
Vul het onderstaande formulier in en geef aan welke trainingen u zou willen volgen. Zodra alle details bekend zijn over de training wordt u als eerste geïnformeerd, zodat u zich direct kunt aanmelden.
| Training | Wanneer |
| Extensions 2.0 Workshop (2 days) | July/Sept/Nov |
| Dynamics 365 Implementation Workshop (1 day) | Oct/Nov |
| “Azure DevOps” Hands-on Workshop for AL Developers (1 day) | Sept/Nov |
| Dynamics 365 Business Central Bootcamp (5 days) | Sept/Nov |
| Live in a Day (1 Day) | July/Oct |
| AI in a Day (1 Day) | Sept/Oct |
| Ready to Power (2 Days) | July |
| PowerBI (Advanced) (2 Days) | July |
| Flow in a Day (1 Day) | Sept |
| Dynamics 365 Sales Excellence Workshop (2 Days) | Sept/Nov |
| Dynamics 365 Business Central SureStep Wave II | Oct |
| Dynamics 365 Customer Engagement Product basics Bootcamp (2 days) | Online |
| Dynamics 365 Customer Engagement Customization & Configuration Bootcamp (2 days) | Online |
The 7 secrets you must know to be successful with your Dynamics 365 App
In 2019 we celebrate 30 years of the world wide web and in these 30 years a lot has changed. Going from on-premise to in-the-cloud solutions, from owning licenses to a pay-per-use license fee and from lengthy implementations executed by consultants to people relying on the manuals and not wanting to spend too much money on the implementation.
How can you benefit from this change with Dynamics 365 and apps? We thought that it could be useful to hear from one of the experts in the field of successful Apps outside the world of Business Applications. Just replace WordPress by Dynamics 365 and Plugin by Apps to see what kind of potential you might access if you build a successful App business.
Figure 1 WordPress
Figure 2 Microsoft AppSource
Joost de Valk, the founder and chief product officer of the most famous WordPress SEO tools worldwide, is one of those companies that managed to benefit from the in-the-cloud, pay-per-use, low-implementation-cost wishes of today’s customers. With more than 10 million users he knows how to set up and run a successful company with high volume leads and launch successful apps in a highly competitive market. We spoke to him about how he got there, what he does to stay there, but most importantly what you can learn from his journey.
The start of Yoast
Back in 2005 Joost was working as an SEO consultant for large corporations. He was one of those people making a lot of money by simply selling his knowledge at an impressive hourly rate. In his spare time however, he wrote about SEO in the blog he had created in WordPress. At that time WordPress was known for their blog websites and had a market share of approximately 3% (today about 33,5% of all websites are created in WordPress).
It was not until 2007 that Joost launched his first free SEO plugin. The initial success of these plugins surprised him, as shortly after he created some basic plugins, they were already used by some 100.000 users.
In 2011 he combined the different plugins he had created before and officially launched Yoast. The company’s mission is SEO for Everyone, to give everyone the opportunity to rank in the search engines. They use the freemium model to launch their plugins. The free plugin enables both large companies as well as small websites to attract the traffic they desire.
It took until 2013 for the first paid Yoast plugin to be introduced into the WordPress repository. The free versions still exist and have all the basic tools. However if you would like to work more efficiently, get rid of the advertisements or get some additional functionality then you make sure to use the paid version. in 2015 they decided to stop their consultancy business and solely focus on the plugin and everything around it, as the paid version of Yoast was already earning more than the consultancy business.
Only 1 in 10 users is actually using the extended paid version of the app.
And now? Yoast SEO has a market share of about 45% in WordPress, they had a turnover of 10 million euro in 2018, and a team of over 100 people are working on their SEO tools. An interesting fact is that only 1 in 10 users is actually using the extended paid version of the app. So you need to think big; do not just limit yourself to your local market, but think globally.
Joost’s 7 tips to build a successful app-business
1. Make sure that it is an actual “itch you are scratching”
Let’s clarify the itch-part first. Often people start creating a tool because they believe this is a potential money-maker. They build first and think about how to market this at a later stage. However, if you start with a proper “itch”, a problem you or one of your clients have experienced, it is easier to decide on what is important to resolve in this problem as well as make improvements at a later stage. “Make sure to build a solution to a problem that you or your customers are experiencing. This will make it much easier to promote and sell to other customers” according to Joost. Avoid building something because you have received one request for a specific feature, stay focused on the bigger picture and what you would like to achieve.
2. Optimize for the platform you will launch your product on
It goes without saying that having your own website with more information on you as an organization is important. However make sure to focus on optimizing for the platform you will launch your app on. For Dynamics partners this refers to the platform: Microsoft AppSource
How does this platform work? What can you do to be a featured app? What can you do to be one of the top searches? And get reviews. Joost stresses the importance of the platform over your own website. “Ranking via Google is something that can take years. Make use of the power of the App store or for Dynamics partner Microsoft AppSource as well as the ranking within Google of this store to be found. And make sure to put your efforts of profiling your solutions in the Microsoft AppSource. People will have already decided whether they will buy your products or not when in the app store. Your own website can online strengthen them in their decision for your tool.”
3. Make your clients true ambassadors
Your clients are your main asset; make sure to get and to stay in contact with them. Ask them to sign up for your newsletter, write a review, be vocal about what they like or do not like about the product. Yoast is actively asking their users to write reviews about their products. Make sure your newsletters are relevant to the actual users of your app or plugin. And equally important according to Joost is to interact in the different discussions on social media such as user groups and make sure to be involved in these discussions.
If you have a smaller group of larger clients, organize a round table or a network session with them to get their feedback. Or think about a small conference, as you want to keep them hooked and happy with your products.
Use Social Media to follow you customers on the different user groups and join the discussion.
Make sure to be available for your users. With 9 million websites worldwide using the Yoast plugins, they have a support team of some 25 people who provide around-the-clock support. Make sure to also check which way of communication works best, is it an e-mail, a chat, or even support by phone.
4. Have a great UX
Spend ample time on a good user experience. Within Yoast currently 80% of development time is spent on UX. Your application should be easy and very user-friendly. If it is not clear where something can be found or how it is done, you will see an immediate increase in questions for the support desk. Or even worse, people who cease to use your app. So, make sure to make the necessary UX investments.
5. Keep up the research
At Yoast they are constantly doing research; on the competition. What are they up to? How do they do it? As it only takes one person who does what you do better to lose your pole position. Research the market; what if Microsoft updates Dynamics 365, what will happen to your app? Connect with suppliers, join internet fora, Facebook communities, anything that can help you to be and stay relevant for today’s and tomorrow’s market.
6. Think big
The world is your marketplace, so do not limit yourself to the local market. Use the Microsoft platform to be available worldwide and deliver a stellar experience, not just in the app but also on the level of support. That specific problem you encountered could also be experienced by a user in India or Brazil.
7. Just do it!
No, this is not just us copying Nike’s slogan, but just get started and do it is Joost’s advice. If you have found the itch you would like to solve, get started, don’t think about it too long, but use trial-and-error to achieve your result. And make sure to ask feedback, lots of feedback.
Plans for the future
Yoast is always looking at ways to stay the leader in the world of SEO plugins. So, when asked about his plans for the future, Joost immediately gave some great examples of what they are currently working at.
First readability; they had already started and will keep on working on the readability features of the plugins. Readability ensures that text is understandable. Not just to us humans, but also for the algorithms. “We have noticed that understandable texts got ranked higher than those who scored lower on readability. We initially hired one linguist to help in this endeavor. Currently we already employ 12 linguists to improve the logic behind the readability features in the main 6 languages for our SEO plugins. Many new features come from all the research done by these linguists. In the future we are looking to expand our readability feature to 20 languages, such as Japanese and Bengali as that would allow us to expand our market even more.”
Currently they are also working together with Google and Bing on live indexing. Now it can still take up to 48 hours before your content is scanned and visible via search engines. What if Yoast would send a ping to Google and Bing as soon as you launch your page? The pages are then picked up and indexed straight away. The pros are numerous, but there are also some large security concerns to tackle. “To be part of such a team of passionate people that work hard to make this work, without thinking about immediate revenue is absolutely great”, says Joost.
The most important is to just get started.
When asked for some final advice for the Dynamics 365 partners and their apps, the most important is to just get started, think like a startup and stay passionate about your solution. The world is your marketplace.
Update on Dynamics 365 Business Central 9 May 2019
This series of webinars is intended to share the latest information on Dynamics 365 Business Central. Both from a technical, functional and business perspective. Besides sharing information, we will also update on the services portfolio from QBS group to assist on the road to Dynamics 365.
Watch here the Webinar update of the 9th of May 2019.
Dynamics 365 Business Central Update
Dynamics 365 SureStep programma van start
Donderdag 25 April was het dan eindelijk zover. De start van het Dynamics 365 Business Central SureStep programma. Een programma waarin QBS group samen met Microsoft nieuwe partners gaan opleiden om Dynamics 365 Business Central te adviseren en te implementeren.
Tijdens het Kick-off evenement stond het onderdeel strategie ontwikkeling centraal. Om 9 uur ontvingen we de eerste gasten op kantoor bij Microsoft. Na een korte uitleg van het SureStep programma en toelichting van de agenda, gaf Jan Brouwer, Business Group lead voor Dynamics 365, een sessie over marktkansen en strategische ontwikkelingen. De conclusie van zijn presentatie: omarm het Dynamics 365 portfolio en richt je op de cloud.
John Speulman en Shivani Ramcharan spraken namens Microsoft over de mogelijkheden van het Dynamics 365 platform en Business Central als geintegreerde bedrijfsoplossing voor het MKB. Hierin werd dieper in gegaan op de historie en roadmap van Dynamics 365 Business Central.
Nelson Tavares da Silva sloot de dag af met een workshop waarin we samen keken naar de verschillende mogelijkheden om de markt in te gaan. Diverse startegieen werden besproken en toegelicht. Komende weken staan diverste trainingen en workshops gepland waarin gaan werken aan kennisopbouw en starten met de eerste klanten.
Interview on QBS group getting shareholder majority in 1ClickFactory
QBS GROUP TAKES THE MAJORITY OF 1CLICKFACTORY SHARES
Microsoft Value Added Distributor and Indirect CSP QBS group (www.qbsgroup.com) has recently acquired the majority of the shares in her strategic partner 1ClickFactory (www.1clickfactory.com). A good reason to set up an interview with Soren Fink Jensen, CEO of 1ClickFactory, and Michael Hartmann, the CEO of QBS group. This article will dive into the prospering relationship and this intensified collaboration, along with the radical changes in today’s markets for business applications including ideas on how partners should react.
Exactly what has happened with this recent collaboration?
Soren: Until recent, 1ClickFactory was owned by three major shareholders, being a private investor from Lithuania, the management of 1ClickFactory and QBS group. QBS group entered into our company as a shareholder back in 2017 up until present with a minority share. With this collaboration, QBS group has acquired the shares of the private investor and combined with their initial share, the company now is the major shareholder in 1ClickFactory.
As management of 1ClickFactory, we’re of course very happy that the share of the private investor is bought by QBS group, as they are supporting our business, and not by a random third party. We will continue and intensify our strategic co-operation with QBS group in a simplified setting with just two shareholders.
So our collaboration now moves from a ‘strategic alliance’ to a ‘strategic partnership enforced by ownership’.
What is the motivation of QBS group to make this move and where does this fit into the strategy?
Michael: We’d like to see QBS group as the backbone for Microsoft Dynamics 365 partners. Over the last few years we have clearly moved away from the traditional model at the very beginning of the company, which was taking care of the transaction part. Over time we have extended our portfolio to also support our partners in non-core activities like marketing, pre-sales and training. Today, the whole Microsoft Dynamics partner channel is in a huge transformation phase. One in which technical and functional capabilities and capacities are more important than ever before!
Think about the transition of partner add on solutions to extensions. But also, the experience, methodologies, tooling and capacity you need to migrate the huge worldwide Dynamics NAV customer base to Dynamics 365 Business Central. We consider 1ClickFactory as the perfect strategic technology partner for our company! But also for our current and future partners – both VAR’s and ISV’s.
Now that QBS group owns the majority of the shares, the financial results of 1ClickFactory will be consolidated into the results of The IT Channel Company, the holding company of QBS group.
What is it that 1ClickFactory and QBS group match so well?
Soren: Both companies are true partner focused organisations. Both have a ‘Microsoft only’ strategy. And both companies are laser focused on Microsoft Dynamics only. No other Value-Added Distributor in the worldwide Microsoft channel can claim this. Our deep functional and technical qualities and capabilities combined with the sales and marketing skills of QBS group plus their wide international distribution network create a great fit!
Michael: Our combined strengths, talent and capabilities create a true ‘one stop shop’ for Microsoft Dynamics partners who want to thrive in the new cloud era.
Soren, for those who don’t know your company yet – can you update us on what 1ClickFactory does and where the company is today?
1ClickFactory is a Dynamics 365 software ‘factory’. Our high-quality Microsoft Dynamics 365 upgrade, development and training services together with our leading Microsoft Azure managed hosting service, help Microsoft Dynamics partners offer better business value to their customers delivering solutions on-premises and/or in the cloud. Unlike the traditional ERP service providers who offer this type of service through 1:1 sourcing of people, we take responsibility for the projects and use automation tools.
We have performed 500+ Dynamics NAV and Dynamics AX upgrades, 300+ development projects and we also serve 5,000+ NAV users on Azure. 1ClickFactory is a Microsoft ISV Development Center that is Gold Certified in Enterprise Resource Planning, Application Development and Cloud Platform. We are a global business currently delivering our services to 300+ partners in 40+ countries.
In the last 18 months of working together strategically, QBS group has helped increase the number of partners using 1ClickFactory services by 13 percent. By working even closer together we will be able to provide even more value to partners. There are three areas where we have seen increased demand during 2018:
- The move of IP to extensions where the QBS group and 1ClickFactory concept of Ready to Go and the value it provides to partners has played a big role
- Knowledge around how to implement and customise Dynamics 365 Business Central
- How to migrate customers toward Dynamics 365 Business Central in the Cloud and On-premise.
Together we have many of the answers on how partners can do this the most affordable way with the least risk, given the newness of the Dynamics 365 platform.
Well Michael, maybe you can give our readers a quick update on QBS group as well?
QBS group drives the largest community of Microsoft Dynamics partners worldwide. Today we’re active in 22 countries where we support over 600 Microsoft Dynamics partners to improve their businesses.
The services of 1ClickFactory have already been a cornerstone of the value that QBS group delivers to its partners. The further integration of the 1ClickFactory services into the partner engagement, will strengthen the unique position that QBS group has as an indirect CSP.
While QBS partners are migrating their IP and their existing customers to Dynamics 365, they are facing challenges in their capacity and capability to do that on time and in quality. 1ClickFactory is helping many QBS partners already to provide the additional skills and capacity to exceed customer expectation via our Upgrade Service.
Since SaaS is not always the optimal solution for customers to bring their business applications to cloud, QBS partners take advantage of the 1ClickFactory hosting services to provide business applications through private cloud environment.
So while QBS group continues to onboard new partners into the QBS community, 1ClickFactory is the technical service backbone that will help partners to provide a superior cloud offering.
How does this more intensive co-operation work out geographically?
Michael: There are some overlaps in markets that we both serve. Here we will align our salesforces, intensify the knowledge transfer and build joint Go-to-Market programs, like the ‘Ready to Go’ program. An interesting observation is that neither of us can build and execute these kinds of programs alone. But together we can do it.
Then there are also markets where only one of us is active today. Last year, QBS group made a start in several markets in Middle-East & Africa (MEA). However, our focus is still mainly in Europe. 1ClickFactory is also active in Europe. On top of that, the company has activities in the US and in Asia and has plans to do additional investments in these regions shortly. Potentially we can use this situation to introduce each other’s services in new countries and regions going forward.
How did Microsoft react on this change?
Michael: The Microsoft Corp people are very positive about this move! They see the combination as a great asset for their worldwide partner channels: two partner-focused specialists that combine their strengths to facilitate the ongoing growth of Microsoft Dynamics 365!
Soren: Here I would like to add that the 1ClickFactory specialists work closely together with the engineering departments at Microsoft Corp.
In your opinion, what should the partner channel do to protect the 160,000+ Dynamics NAV customers worldwide and guide them to Dynamics 365 Business Central?
Michael: We see that this huge customer base consists of several sub groups. There are customers looking for private hosting and other customers will prefer a re-implementation based on a full-blown SaaS offering. And surely, there will also be Dynamics NAV customers who are forced to continue their On-premise solutions for some more time due to legal or infrastructural matters. We believe that the Dynamics partner channel needs partners that can both consult and help them based on a ‘one stop shop’ offering.
Soren: I believe that we must pay attention to bringing value to the older part of that customer base, and especially those customers without maintenance contracts. These customers will wonder what the price of a cloud migration is. For sure they would like to receive fixed price offerings, and after that they will want to know what the cost is of staying current. At 1ClickFactory, we’ve developed intelligent tooling and processes to help these end-users and their partners out. We offer an Upgrade Analyzer that helps partners create fixed price and fixed date offerings.
On top of that we are building an Extension Maintenance Service that helps customers to stay current with their customizations – also based on fixed price. We strongly believe that these services are both unique and valuable and they will also support our partners to make them even more successful, also when they need to migrate to the Cloud!
Finally, what can the Microsoft Dynamics partner channel expect from the two companies in their new setting?
Soren: The Microsoft Dynamics partner channel can expect a continuation of the existing strategies. With the same familiar faces on both sides of the companies, so that will stay the same. What will change is an even more tightly knit collaboration in the execution of the strategies. The partner communities can expect stronger and more attractive offerings, including offerings around the domain of PowerApps.
Michael: To make these words tangible: we have scheduled a first meeting with the leadership teams from both companies shortly to discuss and create a three year joint business plan. We’re all looking forward to a great collaboration with multiple benefits for our partner communities!
What does the latest Dynamics 365 Business Central Update (April ’19) mean for Europe, Middle East & Africa?
The April 2019 Business Central Licensing Guide has recently been released, but are there differences from the previous ones? In short, yes. What we would like to do is highlight the important ones for you. In this blog, we have highlighted excerpts from 2 different Microsoft sources to which we have included the links below:
*Excerpts of information have been used from:
Microsoft Dynamics 365 Business Central Licensing Guide for April 2019 & https://docs.microsoft.com/en-us/business-applications-release-notes/April19/dynamics365-business-central/
(Should you wish to have a copy of the latest licensing guide, please drop me an email and I will be more than happy to send it through to you.)
Dual Use Rights (Awesome news!)
This has been a bone of contention for people looking at moving to Dynamics 365 Business Central. In the original Licensing Guide, which was released at the time that Dynamics 365 Business Central was released in MEA, it stated categorically that there were no Dual Use Rights. Microsoft had changed this with the release of Dynamics 365 Business Central on-premise release in October last year. However, there wasn’t all that much clarity around whether the versions were identical with all the same features and also, how do the Dynamics 365 Business Central licenses get deployed in a traditional On-Premise environment. In short, no the versions are not identical for Cloud and On-Premise. The on-premise version was made available to assist partners and their customers that are not ready to take the jump to the cloud just yet but to allow them to have a more seamless move to the cloud when they are ready. This is probably the best initiative yet, as the move from Dynamics 365 Business Central on-premise to Dynamics 365 Business Central Cloud end up being almost seamless with the time to deployment dropped substantially with next to no snags (as long as the on-premise implementation has been completed according to Microsoft Best Practices). In some cases, partners may want to deploy both types of instances simultaneously for their customers at the same time. This might be done to help with running private Dev/Test deployments in Microsoft Azure. With the Dynamics 365 Business Central Dual Use Rights, users licensed with the required User SL do not need to purchase additional CALs to access Server instances.
Users or devices licensed with Dynamics 365 SLs have use rights equivalent to a CAL for the purpose of accessing equivalent on-premise workloads. With Dynamics 365 the server license is included with the SLs. Licenses for all supporting servers (e.g., Windows Server and CALs) must be obtained separately.
Users or devices licensed with the following SLs may access the on-premise Dynamics 365 Server software provided via dual use rights:
Once the Business Central cloud subscription has been activated via CSP, a customer account will be created in PartnerSource Business Center (PSBC) with the equivalent user SLs. The customer can access their on-premises / dual use rights license key (flf. format) by logging into Customer Source, selecting the ‘My Products and Services’ link from the dropdown menu, and then clicking on the ‘Registration Keys’ link beside the Microsoft Dynamics 365 Business Central product.
*Note: The on-premises license file is valid as long as the cloud subscription is active.
When you update your online subscription (for example, reduce the user count), you and/or your customer are required to download a new on-premises license file from PartnerSource Business Centre (PSBC) to reflect the changes made on the cloud subscription.
So, what are the Powerful new features for business users
Microsoft is pushing productivity to the next level by delivering a smooth and fresh experience to all customers of Dynamics 365 Business Central, whether using the web interface in the browser or the modern Windows App for desktop. Combining modern trends around web-based applications and the complex requirements of the Dynamics 365 Business Central customer led to multiple improvements addressing productivity of a busy user.
Among those many changes, Microsoft have enabled even more keyboard-centric scenarios (keyboard shortcuts) around the important features of the product, keeping in mind speed of data entry and analysis, such as quick entry usage and personalization, sorting lists using the keyboard, and navigating around data fields and groups. Microsoft have introduced several improvements to features related to the customer context, such as a contextual work date indicator. Microsoft have also added options enabling advanced users to be even more productive – such as the focus mode, improved search, and the new option of inspecting the table data behind a page (formerly About This Page). They have also addressed feedback related to filters in Excel export (adding an easy Open in Excel option), common auto-save experience (which includes a new autosave indicator), and modern interface elements, such as the refreshed action bar and all-product navigation.
Additionally, Dynamics 365 Business Central becomes more intuitive thanks to an advanced personalization experience and easing and more intuitive ways of discovering new features. This includes refreshed action menus and groups across the product but also the ability to personalize those to suit a user’s preference.
What are the performance, reliability, and scalability enhancements?
No matter which industry, nor the size of a small or medium-sized business (SMB), users demand a reliable service and platform on which to run their business, collaborate, and deliver on their responsibilities. Along with the wave of innovative new features, Microsoft invested massively in increasing the performance, reliability, and scalability of Business Central, across the platform and business application.
Business Central runs much faster with a focus on typical business scenarios and usage patterns. The experience in the browser is more responsive thanks to on-demand loading of page elements, server resources are optimized for fast user interaction, and the database has been tuned to handle more data and load it faster.
Users will experience a more stable service because upgrades are scheduled to suit the individual business, users will no longer be interrupted by maintenance during working hours, and they also matured service health practices to ensure maximum uptime for customer. Users requiring assistance now have a single screen through which to find self-help material, share ideas with the community, and request support that has also been streamlined to reduce response time.
The Business Central security team works tirelessly behind the scenes to safeguard the security of customers data. In addition to continual improvement of the security infrastructure and processes, Microsoft ensure Dynamics 365 Business Central continues to meet ISO27001, ISO27017, ISO27018, SOC 1 & 2 Type 2, HIPPA BAA, and FERPA industry security and privacy compliance standards. For more details and a list of all certificates, see https://aka.ms/d365-compliance-list.
What about having the base application as an app
Microsoft are making investments in the platform to make it easier for ISVs to get into the cloud. They will achieve this by splitting the big application that we have today into a system app and an app on top of that as an extension, compiled in AL using Visual Studio Code. The below image shows the move that will be happening as of October 2019. This means that partners will have to start making the necessary changes to enable current customisations to function with the next release of Dynamics 365 Business Central.
Data and AI Functionality Enhancements
The last major investment for the April release is starting the course into the Data and AI future. The only platform that will matter in the next decade is the data platform and the only cloud that will matter is the AI cloud. We need to ensure that we have data sanity, which means that we need to make investments into storing the product data into Common Data Service (CDS) for Apps. The first will be to strengthen and prepare integration with Dynamics 365 for Sales through CDS for Apps, then ensure Business Central data contributes to intelligent insights (notes synching, late payment prediction) in AI for Sales apps, and finally that Business Central users get intelligent insights generated by Dynamics 365 Sales Insights (predictive opportunity scoring).
Dynamics 365 Business Central Team Member License Update
The only change to the Team Member license is that a Team Members application module may not be customized with more than 15 custom entities available to the Dynamics 365 Team license*
*Customization is only allowable if it does not result in a change to core purpose of the specified scenario
Default Subscription Capacities Update
The only change in the subscription capacity is that the database storage has changed from being unlimited to a maximum of 80GB. Any additional storage is charged in addition to the subscription amount paid. Highlights of capacities below:
| Production Instance | 1 Included |
| Non-Production Instance | None |
| Database Storage | 80GB (Was unlimited) |
| External Accountant Licenses | 1 Included |
| Companies | Unlimited |
| Cortana Intelligence | 1800 seconds per month/tenant |
At QBS group we thrive on staying at the cutting edge of the Dynamics solutions so that we can best advise our partners. Go on, get in touch with us and take advantage of all the benefits of joining the QBS group family. With over 600 partners currently, it shows that QBS group are definitely Partner Fanatics!
Follow me on LinkedIn to keep up to date on what we do and visit the QBS group Info Center which is always updated with new training courses that we deliver to our partner network as well as loads of awesome information from our teams worldwide. If you feel we can add some extra value to your team, reach out to me at lolsen@qbsgroup.com.
Happy ERP’ing.
QBS group en 1ClickFactory bundelen hun krachten
Vanaf maart 2019 heeft QBS group het meerderheidsaandeel van 1ClickFactory verkregen. Dit is een verdere versterking van de reeds bestaande samenwerking en is een belangrijke stap in de strategie van QBS group om haar aanbod naar het Dynamics partnerkanaal te verbeteren.
“We consider 1ClickFactory as a perfect strategic technology partner for both our company, but also for our current and future partners. We’re all looking forward to a great collaboration with multiple benefits for our partner communities!”
Michael Hartmann, CEO, QBS group
De samenwerking tussen QBS group en 1ClickFactory is in de afgelopen 18 maanden geïntensiveerd. Een mijlpaal werd bereikt toen QBS group Territory Representative werd voor 1ClickFactory in de DACH-regio – en vervolgens ook in de Benelux op 1 januari 2019.
Per 31 maart 2019 is Dynamics NAV niet langer meer beschikbaar voor nieuwe klanten. Partners kunnen nu alleen Dynamics 365 Business Central aanbieden. Of het nu gaat om het migreren van bestaande oplossingen, het verwerven van vaardigheden en kennis over Dynamics 365 Business Central of dat het gaat om concrete technische support, het aanhalen van de relatie tussen QBS group en 1ClickFactory zal een enorm voordeel zijn voor partners in deze transformatie.
“Both companies are true partner focused organisations. Both have a ‘Microsoft only’ strategy. And both companies are laser focused on Microsoft Dynamics only. No other Value-Added Distributor in the worldwide Microsoft channel can claim this. Our deep functional and technical qualities and capabilities combined with the sales and marketing skills of QBS group plus their wide international distribution network create a great fit! The partner communities can expect stronger and more attractive offerings, including offerings around the domain of PowerApps.”
Soren Fink-Jensen, CEO, 1ClickFactory
Er zal altijd een behoefte bestaan aan professionele en gespecialiseerde assistentie van een Indirect CSP, die de ins en outs van Microsoft Dynamics kent. Technische support en advies zullen altijd nodig zijn. Met deze belangrijke strategische samenwerking gaan QBS group en 1ClickFactory een eigen klasse vormen als het gaat om capaciteit en dekking voor het Dynamics partner kanaal.
QBS group Mid Europe team ontmoet 1ClickFactory
Begin dit jaar zijn wij als QBS group het gezicht van 1ClickFactory binnen de Benelux. Hierdoor zijn wij vanuit QBS group de 2e regio waarin wij exclusief voor 1ClickFactory het directe aanspreekpunt zijn. Maar wie is 1ClickFactory precies en wat doen zij voor onze QBS group partners? Onze collega’s Werner en Raymond zijn op bezoek geweest en zijn uitvoerig getraind in de verschillende services van 1ClickFactory.
1ClickFactory is met name sterk in het leveren van services aan partners die te maken hebben met een beperkte beschikbaarheid van hun resources. Als wij terugkijken op het palet van de services springen er met name twee uit:
Upgrade for NAV/Dynamics 365 Business Central
Hierbij wordt het upgraden naar de laatste release volledig uitbesteed aan 1ClickFactory. Lees meer over Upgrade service
Self-Provisioning for Microsoft Dynamics NAV/Business Central on Azure service
Het hosten van een Dynamics omgeving op Azure kan soms complex zijn. Deze service maakt het mogelijk om binnen een paar clicks uw Dynamics omgeving op Azure te laten draaien. Lees meer over QBS Azure Service
1ClickFactory heeft speciaal voor Benelux partners een contactpersoon aangesteld: Ausrine Isodaite (ausrine.isodaite@1clickfactory.com). Zij staat vanuit 1ClickFactory klaar om uw vragen te beantwoorden.
