Dynamics 365 Update Webcast 25 June 2020

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This series of webcasts is intended to share the latest information on Microsoft Dynamics 365 and related ISV solutions, both from a technical, functional and business perspective.
And along the year we will keep you informed about the latest news from Microsoft biggest events like Inspire, Directions ASIA, North America and EMEA.

Topics – 25 June 2020

Part 1: Dynamics 365 Business Central Update
Dynamics 365 Business Central Update (13 Minutes)

Part 2: Dynamics 365 Update
Dynamics 365 Update (12 Minutes)

Part 3: ForNav a quick demo
ForNav a quick demo (7 Minutes)

Dynamics 365 Update Webcast

Dynamics 365 Update Webcast

Dynamics 365 CRM Update Webcast 24 June 2020

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Get the latest insights from Microsoft Dynamics 365 CRM

This series of webcasts is intended to share the latest information on Microsoft Dynamics 365 CRM, both from a technical, functional and business perspective.

In this webcast, we present in just 45 minutes the most important updates around Dynamics 365 Customer and Field Service.

Dynamics 365 CRM Update Webcast

Dynamics 365 Update Webcast

Dynamicweb gaat samenwerking aan met QBS Group

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Dynamicweb is officieel partner van het grootste en snelst groeiende internationale netwerk van Microsoft Dynamics partners, QBS Group.

Dynamicweb blijft groeien in de Benelux en zet een grote stap in haar expansie door samen te werken met Quattro Business Solutions (QBS Group). Met deze samenwerking haakt Dynamicweb vooral slim in op het grote Dynamics NAV/Business Central netwerk in Nederland en België om via partnerkanalen het marktaandeel verder uit te breiden.

Met de focus op de Dynamics community, is de samenwerking tussen Dynamicweb en QBS Group een logische stap gezien het Dynamicweb platform perfect integreert met Microsoft oplossingen. Door middel van het ISV programma van QBS Group richt Dynamicweb zich op de uitbreiding van het huidige partnerkanaal, om tegelijkertijd de kwaliteit van het netwerk te verbeteren en perfecte oplossingen te leveren.

“Het is goed om partner te zijn van het QBS netwerk. QBS brengt NAV en BC partijen samen met ISV’s als Dynamicweb. Het biedt ons de mogelijkheid om sneller op te schalen in ons partner netwerk met de ondersteuning van QBS.” – Harry van Rossum, Country Manager Benelux, Dynamicweb.

“Dynamicweb is een interessante partij voor onze partners. Er liggen mooie kansen in de groeiende markt van e-commerce. De oplossing van Dynamicweb is hierop een goed antwoord. Ik ben daarom ook zeer verheugd Dynamicweb als ISV binnen ons netwerk te mogen ontvangen” aldus Nelson Tavares da Silva van QBS group.

From NAV via Business Central on-premises to Cloud

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In this time of digital transformation, it is recommended to bring licenses to the cloud.

If a customer is not ready yet for the Cloud, it is advised to first transfer the customer to Business Central on-premises. The customer then has all the benefits of the new Business Central version and can take the time to switch to Business Central in the Cloud. Microsoft recommends transferring these customers to Business Central Version 14 (April 2019 release). This is the latest version that offers both C/AL and AL and is the starting point to proceed to Business Central Cloud.
Please note: it is possible to upgrade to Business Central Version 14 until October 1st, 2020. From October 1st, 2020, it is only possible to go to Business Central version 15 and from this version on, only AL is available.

NAV to Business Central-on premises

Customers with a NAV on-premises license1 can upgrade to a Business Central on-premises license2 free of charge. The only condition for this is to have an active enhancement plan (BREP). Because concurrent users in the NAV license go to named users in the Business Central license, Microsoft gives a transition ratio for users of 1:33. For all users (full and limited users) purchased before May 1st, 2019, a customer will receive 3 users in the Business Central license. For all users purchased after May 1st, 2019, the customer will receive 1 user at transition.

Limited users will be converted to Team members. The conversion of full users to Essential or Premium users depends on the current NAV license (see table 1). If a customer would receive Essential users after the transition, it is possible to switch to Premium users. If a customer receives Premium users and they rather have Essential users, then this can only be indicated at the time of transition. After the transition, this is no longer possible.

 

1 NAV Subscription licenses cannot upgrade to Business Central. These subscriptions must be cancelled and a new Business Central license must be purchased.

2 The upgrade is free of charge as long as no deactivations in the license have taken place after 1 October 2018.

3 There is currently no end date for the 1:3 ratio.

 

Table 1. User type when upgrading from NAV to Business Central

 

NAV License model Edition User type in Business Central
MBL – Module Based License Any Premium
BRL – Business Ready License Advanced Management (AM) Premium
Business Essentials (BE) Essentials
Perpetual Extended Pack Premium
No Extended Pack Essentials

 

 

Business Central on-premises to Cloud

If a customer has a Business Central on-premises license, they can choose to go to a Business Central license in the Cloud. Because an investment has already been made when purchasing the on-premises license, Microsoft offers a transition promotion to the Cloud, where the customer gets a 40% discount on the users. The only condition for this is that the customer has an active enhancement plan (BREP). The following applies for the discount:

  • The discount applies to all users in the Business Central on-premises license.
  • Not all users need to be ordered at once for the Business Central Cloud license. The customer can purchase a number of users first and later on more users.
  • The discount may be used for the same number of users as in the Business Central on-premises license.
  • If the customer wants more users in the cloud license than there are in the on-premises license, the regular price and not the discount applies for the extra users.

 

Case study

Customer Contoso has a NAV Perpetual license with Extended Pack, 20 users and an active enhancement plan. They want to upgrade to Business Central, but are not ready yet for the cloud, and choose to go to a Business Central on-premises license first.

For the 20 users in the NAV license, they receive 60 Premium users in the Business Central on-premises license. Over time they will be ready for the cloud and can take advantage of the discount. They do not need all 60 users in the cloud yet and start with 30 users. Later they need more users and order another 30 users with the discount for the cloud license. The business is doing well and they need even more users. Because they had 60 users in the Business Central on-premises license and now have 60 users in the Business Central Cloud license, they can no longer take advantage of the discount and will have to buy the users at the regular price.

Best practices of migrating your customer to Business Central SAAS

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“Migrating Dynamics NAV customers to Dynamics 365 Business Central SAAS – Now’s the time!”

Already several of our partners are active in approaching their customers and showing successes in their process of migrating customers to Business Central SAAS. Of course, not all the projects went as smoothly as they were planned, but all these partners have finalized their projects successfully. In this video blog Mark Brummel will share his best practices.

This vlog is interesting for all Business Central partners as well for technical people, as for sales or business owners. This video is a must-see if you want to survive in the new Dynamics 365 world.

Target audience
Sales, business owners, consultants, and developers

Learnings
After watching this video, you have learned more about the ideal migration path and it will give you new ideas on how to set this up for your own customers.

Video: Best practices of migrating your customer to Business Central SAAS

Best Practices Of Migrating Your Customer To Business Central SAAS

Dynamics 365 and Power Platform licensing model explained

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Get the latest insights from Microsoft Dynamics 365 CRM

This series of webcasts is intended to share the latest information on Microsoft Dynamics 365 CRM, both from a technical, functional and business perspective.

In this webcast, we present in just 60 minutes the most important updates around licensing and pricing of Dynamics 365 CRM and Power Platform.

Dynamics 365 CRM Update Webcast

Dynamics 365 Update Webcast

Bedrijven met een Dynamics Enhancement Plan kunnen nu ook naar maandbetaling via het Microsoft CSP programma (BREP to CSP)

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Met een speciale promo biedt Microsoft haar klanten aan om het onderhoudsplan voor hun on-premises Dynamics ERP-licentie naar het Cloud Solution Provider (CSP) -programma over te zetten. Met deze aanbieding biedt Mircosoft haar klanten aan om eenvoudig over te stappen en kennis te maken met de unieke voordelen van het Cloud Solution Programma en zo direct te laten profiteren van de mogelijkheid voor maandbetaling.

Microsoft Dynamics Enhancement Plan To CSP

Met het “CSP-Enhancement Plan Renewal Offer”, dat de afgelopen dagen door Microsoft is geïntroduceerd, kunnen klanten hun Dynamics GP, NAV, SL of Business Central on-premises Enhancement Plan, wat ook wel “BREP” wordt genoemd, vernieuwen via zijn of haar Microsoft CSP-partner. In plaats van een jaarlijkse Enhancement Plan-betaling, betaalt de klant nu deze per maand voor hetzelfde totaalbedrag.

Bent u een Dynamics partner en wilt u dit gaan voorstellen bij uw klanten, maar u wilt nog nader advies, wij als QBS Group kunnen u als partner verder begeleiden in dit traject. Neem vandaag nog contact op. We staan voor u klaar.

Live webinar van HB Software Business Central in de intelligente cloud – “Het smaakt naar meer”

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HB Software is enorm trots dat het eerste in samenwerking met QBS Group en Microsoft georganiseerde live webinar zo’n succes is geweest. HB Software presenteerde daar de eerste app in de AppSource: Exsion Reporting. Het was voor ons de eerste keer dat we op deze manier onze klanten hebben bereikt. Wij hadden niet gedacht dat het zoveel deelnemers zou aanspreken. We hadden 121 mensen tijdens de uitzending. Dat was een hoge opkomst, want er hadden zich circa 150 klanten aangemeld.

Door de coronacrisis waren we genoodzaakt om een manier te bedenken hoe we een noodzakelijk onderwerp als Business Central en de intelligente cloud konden voorleggen aan onze klanten. Ook al is een live event, waar je je klanten de hand kunt geven en elkaar recht in de ogen aan kunt kijken, de meest ideale situatie, een live webinar is een heel goed en ook nog eens financieel aantrekkelijk alternatief. Een bijkomend voordeel is dat het de deelnemers veel minder tijd kost. Ze hoeven niet te reizen en kunnen gemakkelijk een uurtje inroosteren vanuit hun werkplek. Ook het aspect van interactie gaat niet verloren, tijdens een live webinar kunnen via de chat vragen worden gesteld, die zoveel mogelijk direct worden beantwoord. Hierdoor is een live webinar geen statisch gebeuren, waar je alleen maar naar kunt luisteren.

HB Software QBS group

In een gesprek met QBS Group kwam een mooi programma tot stand. Microsoft heeft Jan Brouwer, Business Group Lead Dynamics, gevraagd om te vertellen over de laatste ontwikkelingen en trends op het gebied van de cloud bij Microsoft. Daarnaast heeft HB Software laten zien welke stappen zij heeft genomen om klaar te zijn voor de cloud en wat klanten moeten doen. Als mooi voorbeeld van een app die al in de AppSource staat is Exsion Reporting gepresenteerd. Deze app maakt het mogelijk dat in de SaaS-versie van Business Central in Excel rapporten worden gemaakt, zoals 1000 klanten dat nu al jaren on-premises/gehost doen.

Voor HB Software zal dit zeker niet het laatste webinar zijn. De reacties van onze klanten waren lovend. Voor ons smaakt het naar meer, hier gaan we zeker een vervolg aan geven.

Bekijk hier de webinar

Dynamics 365 CRM Update Webcast 11 May 2020

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Get the latest insights from Microsoft Dynamics 365 CRM

This series of webcasts is intended to share the latest information on Microsoft Dynamics 365 CRM, both from a technical, functional and business perspective.

In this webcast, we present in just 45 minutes the most important updates form Microsoft Business Applications Summit 2020.

Dynamics 365 CRM Update Webcast

Dynamics 365 Update Webcast

Dynamics 365 Update Webcast 7 May 2020

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This series of webcasts is intended to share the latest information on Microsoft Dynamics 365 and related ISV solutions, both from a technical, functional and business perspective.
And along the year we will keep you informed about the latest news from Microsoft biggest events like Inspire, Directions ASIA, North America and EMEA.

Topics – 7 May 2020

Part 1 : Dynamics 365 Business Central Update
Dynamics 365 Business Central Update (16 Minutes)

Part 2: Dynamics 365 Update
Dynamics 365 Update (10 Minutes)

Part 3: Power BI with HillStar – All essential reports from Microsoft Dynamics ERP are immediately available in Power BI
Birds Power BI – HillStar (10 Minutes)

Dynamics 365 Update Webcast

Dynamics 365 Update Webcast

Partner Care Update February 2020

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Latest Microsoft Licensing Guides

The latest Microsoft Licensing Guides are now available via the QBS Partner Portal.
Please find them via the links below:
Dynamics 365 Business Central On-premises Licensing Guide – February 2020 
Dynamics 365 Business Central SaaS Licensing Guide – January 2020 
Dynamics 365 Licensing Guide – February 2020 
PowerApps Licensing Guide – February 2020 

Retirement of Dynamics Learning Portal (DLP)

In April 2020, PartnerSource will be retired and replaced by a landing page on the Microsoft partner website (partner.microsoft.com). The Dynamics Learning Portal (DLP) will also be retired starting in April 2020. All content from DLP is now available via the following links:
Dynamics 365 content is available on Microsoft Learn and Dynamics AX, GP, SL and NAV content is downloadable here.
In case you need access to DLP for these last months, you can order the free Training Pack via PartnerSource Business Center.

On-premise technical incidents assignment

Our SMB Resellers will receive technical incidents for on-premise support as a benefit of your QBS membership. Each year, Microsoft will assign new incidents to your PartnerSource Business Center account. That moment has arrived now and Microsoft is currently working on assigning the incidents. This might take a few days to complete. If you have a critical situation where you need to create a technical incident at Microsoft, please contact us via the Service Desk and we can ask Microsoft to prioritize.

Transitioning NAV/Business Central to CSP

Customers with an on-premise license and active enhancement plan are eligible to transition to Business Central SaaS licenses via CSP with a special SKU. This SKU gives a 40% discount. QBS group partner can download our document on QBS group Partner Portal for guidance on how to approach and conduct a transition from NAV or Business Central On-premises to CSP.

Coming soon – Operations readiness resources in one place

Starting April 2020 Microsoft will be streamlining the way we communicate and provide readiness materials across all Microsoft programs. We are introducing one Operations Readiness resource location on the Microsoft partner website at partner.microsoft.com which will combine assets from the CSP Program Updates Resource Gallery as well as from microsoftreadiness.com.
Read the full post here

Dynamics Partner Incentives – Reminder of SPA Discount Schedule Update on April 1, 2020

All SPA Partners have received this information directly from Microsoft – but as the date for the change approaches, we wanted to make sure to repeat another time around. On July 1, 2019, Microsoft published the FY20 Solution Provider Agreement (SPA) discount schedules. At that time, they announced the upcoming New License discount schedule rate changes effective April 1, 2020. Please find all SPA discount-related details on MPN or PartnerSource and see the upcoming changes in Discount Schedules in the Overview Slide.

Microsoft Dynamics Enhancement Plan in the leap year 2020

The standard Enhancement Plan of a Microsoft Dynamics license is 365 days. As 2020 is a leap year, this standard length of the enhancement plan will be short by one day. To compensate this, Microsoft will add an additional day to active customers’ service plans in March 2020.

The following criteria must be met in order for the customer’s account to be updated:

  • Customer must have an active and/or pending plan that overlaps February 29, 2020
  • Service plan length needs to be 365 days or 1,095 for a three-year plan
  • Only Dynamics customer service plans purchased through DPL will be updated

For more information please contact us

QBS group – MPN Microsoft Partner Network guide

We are pleased to present the QBS group MPN Microsoft Partner Network guide. This guide includes information regarding MPN, competencies, their benefits and how to receive these and incentives. It also includes an overview of all competencies, their benefits and the requirements to achieve them.
The MPN Guide is now available for QBS group partners via the Partner Portal. 
If you are looking for a complete overview of all internal user benefits and in which competencies these are included, have a look at our QBS – MPN Competency – Benefit Matrix. 

Dynamics 365 Update Webcast 6 February 2020

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This series of webcasts is intended to share the latest information on Microsoft Dynamics 365 and related ISV solutions, both from a technical, functional and business perspective.
And along the year we will keep you informed about the latest news from Microsoft biggest events like Inspire, Directions ASIA, North America and EMEA.

Topics – 6 February 2020

Dynamics 365 Business Central Update
2020 Release Wave 1 Plan | What’s new for Business Central
Dynamics 365 Business Central Update – Recording (16 Minutes)

Binary Stream
ARED – A fully integrated solution for automating your complex revenue schedules at the line item level.
ARCB – Increase profitability and handle any complex billing scenario with Advanced Recurring Contract Billing.
Binary Stream – Recording (20 Minutes)
Read more about this solution

Business case the success of CloudBusiness of KUMAVISION
(Directions EMEA 2019 Award Winner)
Kuma365 Business Central Transition – Recording (12 Minutes)

Dynamics 365 Sales Update
Important: Team member License enforcement!
Dynamics 365 CRM Newsflash – Recording (10 Minutes)

Update on Dynamics 365 Business Central 18 November 2019

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This series of webinars is intended to share the latest information on Dynamics 365 Business Central. Both from a technical, functional and business perspective. Besides sharing information, we will also update on the services portfolio from QBS group to assist on the road to Dynamics 365.

Watch here the Webinar update of the 18th of November 2019.

Dynamics 365 Business Central Update

Dynamics 365 Business Central Update Webinar

Microsoft Incentives – De belangrijkste wijzigingen per 1 oktober 2019 toegelicht

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In mijn vorige blogpost besprak ik met u de wijzigingen in de Microsoft competenties.  Dit is belangrijk voor u, omdat u tenminste één competentie moet behalen om de door Microsoft gegeven incentives uitbetaald te kunnen krijgen. In dít artikel wil ik met u kijken naar de nieuwe incentive berekeningen voor komend fiscaal jaar. Na het bestuderen van de Incentives Guide for Indirect Resellers (FY20) is het mij duidelijk geworden dat Microsoft zich nog sterker richt op het genereren van new business. Om dit te bewerkstelligen verlagen zij de Core Incentives en verhogen zij de beloning voor omzet bij nieuwe klanten.

Opbouw van de Incentives vanaf 1 oktober 2019

  • Allereerst een korte samenvatting van de huidige en toekomstige Core Incentive fees. De Core Incentive wordt uitgekeerd op basis van uw maandelijkse omzet per productcategorie. Voor Dynamics 365 en Azure daalt het percentage met 2%, voor Microsoft 365 en Azure daalt het percentage met 4% en voor Azure RI blijft het percentage gelijk, namelijk: 10%.
  • Naast Core Incentives kent Microsoft ook Global Acceleratorswaaronder de
    Global Strategic Product Accelerator voor Microsoft E3 / E5, Microsoft 365 Business, Office 365 Business Premium en Dynamics 365 Business Central. Bij verkoop van deze licenties ontvangt u als partner een extra incentive van 5%. Ten opzichte van vorig fiscaal jaar (FY19) is dit een percentagestijging van 3%.
  • De grootste veranderingen zien we terug in de Customer Adds Accelerator. Afgelopen jaar kende Microsoft een extra incentives fee toe van 2% op de totale omzet bij nieuwe klanten. Vanaf 1 oktober 2019 geldt dat Microsoft voor iedere nieuwe klant met een omzet van meer dan  1.000,-  USD per maand, een bedrag van 20% van de jaaromzet zal uitkeren als (eenmalige) bonus. Dit geldt ook voor de extra licentie omzetgroei voor het eerste jaar.

Een belangrijk detail; de Customer Add Accelerator is beschikbaar voor alle drie de Microsoft Cloud Solutions: Intelligent Cloud (Azure m.u.v. RI), Modern Workplace (O365/M365) en Business Applications (Dynamics 365).

Voorbeeld Incentives voor Dynamics 365 Business Central SaaS

Wanneer u in Q2–Q4 F20 een nieuwe klant aanmaakt met 15 x Dynamics 365 Business Central Premium SaaS licenties ontvangt u naar verwachting:  3.806,- USD voor het eerste jaar gebaseerd op:
– Core Incentive = 6% over  1.050,- x 12 maanden =  756,- USD.
– Global Strategic Product Accelerator = 5% over  1.050,- x 12 maanden =  530,- USD.
– CSP Customer Adds Accelerator = 20% over  1.050,- x  12 maanden =  2.520,- USD.

Bovenstaande berekening is exclusief local accelerators. Indien local accelerators voor uw regio van toepassing zijn, ontvangt u hierover schrijven van Regional Operations Centers (ROC`s). Tot slot, bovenstaande details zijn gebaseerd op Microsoft list prijzen.

Uitkering van de Incentives vanaf 1 januari 2020

Vanaf 1 Januari 2020 wijzigt Microsoft de manier waarop Incentives worden uitgekeerd. Tot op heden worden Incentives altijd uitbetaald in de vorm van rebates. Vanaf volgend jaar zal de incentives fee worden opgesplitst in twee componenten: 60% rebate en 40% co-op.

Microsoft zet dan 40% van het bedrag apart op een co-op balansrekening. Vanuit deze rekening kunt u als partner uw marketing kosten declareren. Praktisch detail: Microsoft heeft bepaald dat claimen van de co-op balansrekening pas mogelijk is in het halfjaar nadat u het bedrag heeft verdient, ofwel co-op die u verdient in H2 – FY20 kunt u dan in H1 – FY21 declareren en uitbetaald krijgen.

Tot slot: indien u twijfelt aan de informatie vanuit uw incentives overzicht of eerder ontvangen incentive betalingen, raden wij u aan contact op te nemen met het Microsoft Incentives team, via e-mail: ociemea@microsoft.com. Voor advies op het gebied van competenties of het claimen van incentives kunt u altijd bij QBS group terecht door contact op te nemen met Partner Success Operations via de QBS partner portal.

Dynamics 365 Business Central 2019 release Wave 2

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As of October 1, 2019, Microsoft has launched Dynamics 365 Business Central 2019 release wave 2. It has new features for on-premises partners and customers, Modern Support Lifecycle Policy changes, and changes to the availability of previous versions of registration keys.

Beginning with the October 2019 release of Microsoft Dynamics 365 Business Central, on-premises will follow the Modern Support Lifecycle Policy, offering continuous support with a minimum of 12 months’ notification prior to ending support. The Modern Policy offers continuous support and servicing, including bug fixes, new features, and applicable regulatory compliance updates. Customers can stay current by maintaining the Enhancement Plan and deploying updates as noted in the servicing policy.

For older releases of Business Central prior to October 2019, on-premises will continue to follow their existing Lifecycle timelines under the Fixed Policy. You can find those dates here.

In addition to changes in the Modern Support Lifecycle Policy, there are changes to the available versions of registration keys for customers.

  • For new customers, you need to purchase version 15. If your customer requires version 14, select version 14 registration keys for them in PartnerSource Business Center (PSBC). Version 13 will not be available for your customer.
  • For customers who either purchased version 13 or transitioned to Microsoft Dynamics 365 Business Central when version 13 was the current shipping version, you will still have access to version 13 registration keys in PSBC.
  • For existing customers who need additional seats on version 13, you will purchase new seats on version 15 and select version 13 registration keys in PSBC.
  • For existing customers who need additional seats on version 14, you will purchase new seats on version 15 and select version 14 registration keys for the customer in PSBC.

Important: Microsoft Dynamics 365 Business Central Version 14 will be available to access until October 2020. After this date, version 15 will be the only available operating version of Microsoft Dynamics 365 Business Central.

Click here to learn more about this release.
Click here to register for a webinar to learn what’s new with this release.

Price change for Dynamics NAV Subscription

As a follow-up on the communication sent on December 11, 2018, starting today, Dynamics NAV Subscription (all shipping versions—the current version is NAV 2018; NAV 2016 is for India only) user prices will increase to align with Dynamics 365 Business Central Subscription user prices. Existing customers may continue to renew Dynamics NAV Subscription, but the renewals will be based on Dynamics 365 Business Central Subscription pricing.
To review the detailed communication, click here.

News from QBS group Partner Care

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We are pleased to present the latest version of our QBS group CSP Operations Guide. Please find it on our QBS Partner Portal.

Referring to our blog: New Pricing for Dynamics 365 Customer Engagement & Unified Operations per the 1st of October 2019, Microsoft is changing the way they sell Dynamics 365 Plan licenses, this change goes live on the 1st October 2019 and it will affect existing Plan Subscription Customers – i.e. Dynamics 365 Plan, Customer Engagement Plan and Unified Operations Plan.

After the 1st October, the renewal for a Plan is no longer automatic, before the renewal day you’ll have to manually place an order for the new Subscriptions.
Failing to order the new subscription(s) will result on the Customer losing access to the system.

You’ll have to order the correspondent Base License + Attach Licenses, as the Plan will no longer be available for sale.

We as QBS group have contacted all Partners with Plan Subscriptions expiring soon.

If you have any questions, need assistance with the Base/Attach License conversion, or need a copy of the October Preview Pricelist, please get in touch with us via the Service Desk on our QBS group Partner Portal

Would You Awaken Your Dynamics NAV or Dynamics 365 Business Central On-Premises Customer this Fall if They Were Sleeping Beauty?

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As we have heard many times before, it is likely your Dynamics NAV and Dynamics Business Central On-Premises customers are confused and raising questions surrounding the Dynamics 365 Business Central Fall release 2019, asking you such matters as:

  • “Is it time for me to upgrade now?”
  • “Does this version meet my needs?”
  • “How do I get it started and implemented?”

Well, simply ask them if they were sleeping beauty, would they want to be woken up this fall or wait years and years to eventually be awoken?

Infographic - How to choose the best path to move to Dynamics Business Central SAAS

Read the full blog from Agnė Balkevičiūtė-Lajienė, Commercial Operations Manager at 1 Click Factory 

Update on Dynamics 365 Business Central 27 August 2019

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This series of webinars is intended to share the latest information on Dynamics 365 Business Central. Both from a technical, functional and business perspective. Besides sharing information, we will also update on the services portfolio from QBS group to assist on the road to Dynamics 365.

Watch here the Webinar update of the 27th of August 2019.

Dynamics 365 Business Central Update

Microsoft raised the bar for competencies

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October 24, 2019 update. Microsoft has gone back on their cancellation of the Small and Midmarket Cloud Solutions competency – so this will still be available going forward! For reference – see this document. (on QBS Partner Portal – gated).

The Microsoft Incentive guide for indirect CSP resellers for FY20 was made available at the beginning of July. An important moment for you as partner, because sooner or later you will have to deal with the CSP program. The new Incentive guide has triggered us to look again at the changes that Microsoft is making to the associated competencies. After all, an active competency is one of the requirements to be able to participate in the Incentives program (in addition to the official registration and a valid MPN ID). – After reading all the documentation, it is clear to me that Microsoft is tightening up the certification requirements for competencies. When asked why they increased the examination requirements with regard to the old competencies, they answered: “We regularly evaluate our program requirements and raise the bar to meet the expectations and needs of the customer. The updated competency requirements will distinguish our best partners who offer Dynamics 365 solutions for customers.”

Summary of the competency changes for FY20

The following changes are most relevant to you as a QBS partner:

  • Cloud CRM (Customer Relationship Management) can no longer be requested or extended from 30 September 2019.
  • Cloud Business Applications requirements were updated in July 2019.
  • Enterprise Resource Planning will be updated in October 2019.

competencies

Impact of the changes to these four competencies

(this first perspective is no longer relevant – but keeping for reference) Let`s go through the above changes. Before July 2019, the possibility was created to obtain the Silver status: Small and Midmarket Cloud Solutions based on only 4 new Office 365 customers. With this competency, starting Microsoft partners could relatively easily enrol into the incentives program. Although the competency details are still online, it has officially been retired since last month. Since July 2019 it is therefore no longer possible to apply for this competency. If you are currently participating in the incentives program based on this competency, you will ensure that you have at least one other active Silver competency before the anniversary date!

silver

Note: the competency anniversary date may be closer than you think. For example, if you obtained your competency on 1 September 2018, it will expire on 1 September 2019.
Even if you as a partner currently have a Cloud CRM competency, it is important to keep an eye on the anniversary date. The competency can be applied for until 30 September 2019 and will be extended until 30 September 2020 at the latest. Our advice is to make the switch to the Cloud Business applications (CE option) competency. But please pay attention: whereby before July 2019 cloud + on-premise revenue was considered, only cloud revenue is currently considered. The revenue threshold for the Silver competency is still $ 100,000 per year.

(from here on recommendations are still valid)

For the Cloud Business applications (CE option) competency, stricter requirements also apply with regards to certification. For example, to achieve and maintain Cloud CRM competency, it was sufficient if two consultants held the following certificates:

  • one employee: Online deployment (MB2: 715) + a functional certificate: Sales, Customer Service or Field Service (MB2-717 to 719)
  • second employee: the Customization & Configuration certificate (MBS2-716).

To achieve the Cloud Business application CE competency, stricter requirements apply in the field of certificates. For example, a minimum of 12 certificates must now be obtained:

  • five employees: the Customer Engagement Core certificate (MBS-200) + a functional certificate: Sales, Customer Service, Marketing, Field Service (MBS2-210 to MBS2-230) or Talent (MB6-898)
  • two of the five employees must also be in possession of the Customization & Configuration certificate (MBS2-716)

option overview

Nothing is currently changing for partners with an ERP competency. However, Microsoft has announced changes for October 2019:

  • Unified Operations SaaS will be disconnected from the ERP competency and continue under Cloud Business Solutions (uo option). Unified Operations on-premise remains (for the time being) part of the ERP competency.
  • Business Central SaaS remains (for the time being) part of the ERP competency, just like Business Central on-premise (and other on-premise ERP products). We will continue to closely monitor what exactly is going to change in October 2019 and inform you as soon as possible.

QBS group helps partners prepare for these changes

As a QBS group partner, you are one of the best-informed Microsoft partners. In order to prepare your organization as quickly and effectively as possible for the coming changes, we organize various (online) training sessions to help you meet the stricter requirements on time. For example, the following training courses are planned for Dynamics 365 CE partners in September and October:

Investment for QBS partners: 2 training vouchers per person per training. All others: EUR 900 per module.