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We are pleased to present the latest version of our QBS group CSP Operations Guide. Please find it on our QBS Partner Portal.
Referring to our blog: New Pricing for Dynamics 365 Customer Engagement & Unified Operations per the 1st of October 2019, Microsoft is changing the way they sell Dynamics 365 Plan licenses, this change goes live on the 1st October 2019 and it will affect existing Plan Subscription Customers – i.e. Dynamics 365 Plan, Customer Engagement Plan and Unified Operations Plan.
After the 1st October, the renewal for a Plan is no longer automatic, before the renewal day you’ll have to manually place an order for the new Subscriptions.
Failing to order the new subscription(s) will result on the Customer losing access to the system.
You’ll have to order the correspondent Base License + Attach Licenses, as the Plan will no longer be available for sale.
We as QBS group have contacted all Partners with Plan Subscriptions expiring soon.
If you have any questions, need assistance with the Base/Attach License conversion, or need a copy of the October Preview Pricelist, please get in touch with us via the Service Desk on our QBS group Partner Portal
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The fact that we belong to a larger organisation gives our customers security.
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Partner Care saved us a lot of time.
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Without the help from QBS group we wouldn’t have succeeded.