Blog geschreven door:
Amit Wason
Leesduur:6 minutes
18 September 2017
The CSP Direct model is like an iceberg
CRM
CSP
Dynamics 365
NAV
Office 365
Strategic
At QBS group we believe that our partners deserve the best. The best support, the best software and the best stories. This time we have asked one of our UK partners, Creative Business Systems (Cbiz), to share their thoughts and experiences with you on their journey to the cloud. We asked Amit Wason if he could share his experience with you on the matter of a direct or indirect approach.
The market request for a subscription based approach is growing
We noticed that the market is changing, our clients are, more and more, requesting a subscription based approach. This allows them to not have their own services nor the hassle. At Cbiz we have always liked doing new things both in as well as with NAV, where we focus more on a service oriented delivery and not a product delivery. For now we are working on creating our own apps that will work on Dynamics 365, thus allowing us to have less on-offs and go the more repeatable side of the business. We will engage with our customers to see what is really important to them and fill the gaps with our apps to make sure the standardised Dynamics 365 offering is a perfect fit for them. By working with QBS group we can get rid of the technical challenge and focus on the solutions.
Find your market; do some proper market research to see where the vertical is that you should go for. Do not just dive in; the potential market for Dynamics 365 is different than the traditional market.
Direct or indirect approach, that’s the question
There are 2 options when going to the cloud. Some 4-5 years ago we had set up another company that would focus on 2 things: cloud (internet) security and cloud based services. We tried to offer the works: provisioning, creation of new users and portals, automated invoices etc. In the end it was just a mammoth task and towards the end we managed to make it all work, although we were not there where we wanted to be. The competition of large players however is fierce, the investments are huge and all the other things you need to think about were just crazy; support, security. Unless you can really go to market with some serious numbers, it does not make sense to go direct.
We have gone through the pain and realized how hard it is to create your own direct model. So when Andy De Rosa of QBS group, he and I go back for some 10 years, mentioned we could use QBS group for all this we were most definitely interested. And I can only say when looking at the indirect model, such as offered by QBS group, it is just brilliant. My advice to others…don’t take the direct approach, it is like an iceberg; you only see a small portion, the majority of the work takes place under water. QBS group and his CSP offering has the best margin. If you would go direct all the margin would be eroded with all the hassle you have to keep it working. Setting up the hardware part is actually the easy part, the hard part is trying to service it. QBS group has done all the hard work and they give us one place with all the information we need. Adding additional services is a matter of seconds.
In the process we of course encountered many questions, such as security, who is hosting what, who does what. Getting clients to understand what goes where. Security has been the biggest hurdle, especially more corporate companies want to know all the details and do the technical governance themselves. It would have been good to have a pack with the answers to these questions, explaining this is what you are buying and this is what happens. We collaborated with QBS group in providing the right answers to our clients in these projects.
Results so far
We have been using QBS group for our services for 2 years now, and we have several customers live on the platform. With QBS group we have found a partner in the process and not just a supplier of the platform. When dealing with Microsoft directly you are on your own to make things happen. We also have our own portal on Azure but do realize it is a lot more difficult and more work if something is not working. Whereas with QBS group you just switch your server on. It just makes it easy to get it working.
As well as the costing is a lot easier; we do not have to worry about how much database was used that month, how many connections, etc. We have more confidence as with QBS group we get a fixed price for our infrastructure costs, user bandwidth costs so that we know exactly how much our cost price is and what we can pass on as resale costs to our customers.
Our plans for the future
We will be offering half our services on the cloud and thus repeatable and half of it still on a project basis. The mass of our customers will work in a more slick way. We expect some of our smaller clients to outgrow Dynamics 365 and move towards projects. We might even need to set up a separate company for the cloud business, with their own marketing and sales. I expect we will have doubled the manpower by then, whereas there will be a shift in people we will attract. We will focus on creating apps that will assist our clients in getting the most out of their ERP software. In the short term we will need to get ready for NAV 365, as we are the first country in Europe to launch. These are exciting times!
Dynamics 365 Acceleration Program
Want to become successful in the cloud with Dynamics 365? Start now with the Dynamics 365 Acceleration Program.
Meer artikelen
Dit vindt u wellicht ook interessant
-
Strategisch partnership QBS Group en 1Clickfactory met Plataan
Plataan, gevestigd in Hasselt, België en QBS Group, met […]
-
Nog één keer uitgelegd, wat is Azure Hosting voor Dynamics NAV/Business Central?
Wat is Azure Hosting voor Dynamics NAV/Business Central en […]
21 January 2022 Webinar -
Wat is Microsoft New Commerce Experience en wat betekent dit voor mij als Microsoft partner.
Wat is Microsoft New Commerce Experience (NCE) en wat […]
-
Dynamics 365 Update Webcast – 9 December 2021
Deze webcast zal de laatste nieuwtjes rondom Business Central […]
-
Dynamics 365 & Power Platform – Special Interest Group – 26 November 2021
Deze Webinar zal gaan over de belangrijkste updates die […]
-
Directions EMEA in Milan and we as QBS Group will be there!
It was a tough year without meeting each other […]
-
The Dynamics 365 Migration Journey – Infographic
-
QBS Group has been announced 8th time in a row by Microsoft for Inner Circle for Microsoft Business Applications 2021/22.
QBS Group has achieved the prestigious 2021/2022 Inner Circle […]
-
Dynamics 365 Update Webcast 1 July 2021
This series of webcasts is intended to share the […]
-
Een tekort aan goede developers en consultants, wie kan me helpen?
Afgelopen kwartaal sprak ik met diverse Dynamics partners over […]
-
Trainingsoverzicht
-
Wat is het geheim van het succes van de nieuwe generatie Microsoft Business partners?
In dit interview zal Bert Siekmann en Martin Plaat, […]
-
Cosmos versus Azure SQL and how to integrate with Dynamics 365 Business Central #MSDYN365BC
One of the highest-scoring FAQs from partners and customers […]
-
Dynamics 365 Update Webcast 27 May 2021
This series of webcasts is intended to share the […]
-
QBShare April 2021 – Embracing Change & Transformation
Het evenement voor Microsoft Dynamics Partners Thema van deze […]
-
Ready to Start – Microsoft Power Platform Programma
-
Geld besparen op uw Microsoft Dynamics migratietrajecten. Zo doet u dat.
Met de Upgrade- en Migratieservice kunt u als partner […]
-
How to use the Dynamics 365 Business Central API with C# in Service-to-Service scenarios
A question that was raised more frequently than others […]
-
Dynamics 365 & Power Platform – Special Interest Group
The Power Platform Special Interest Group is designed to […]
25 February 2022 Webcast -
Waar liggen voor u als ICT Partner de zakelijke CRM kansen met Microsoft Dynamics 365 Sales?
Wist u dat Microsoft een van de beste CRM […]
-
Get Insights from Microsoft about the directions of Business Central in the SMB Channel
Michael Hartman, CEO of QBS Group, interviewed Mike Morton, […]
-
ERP Migration – the Friendly Hill That One Day May Become a Hostile Mountain
Cloud computing is probably the most profound IT-innovation of […]
-
Wat is Microsoft Cloud Business Applications SMB Option?
Naast de Office 365 Service Option heeft Microsoft nu […]
-
Ready to Start – Microsoft Dynamics 365 Business Central Programma
-
SQL en Windows Server licenties beschikbaar via CSP
Sinds 19 januari 2021 is het voor Microsoft partners […]
-
Dynamics 365 Update Webcast 10 December 2020
This series of webcasts is intended to share the […]
-
De belangrijkste wijzigingen voor Microsoft Direct CSP partners op een rij
Sinds 29 oktober 2020 hanteert Microsoft nieuwe requirements voor […]
-
Dynamics 365 CRM Update Webcast 6 November 2020
Get the latest insights from Microsoft Dynamics 365 CRM […]
-
Welke persoonlijke gegevens bewaart HR en waarom moet deze worden beschermd?
HR heeft een enorme hoeveelheid persoonlijke informatie over hun […]
-
Dynamics 365 CRM Update Webcast 16 October 2020
Get the latest insights from Microsoft Dynamics 365 CRM […]
-
Dynamics 365 Update Webcast 15 October 2020
This series of webcasts is intended to share the […]
-
What is the MB-800 Microsoft Dynamics 365 Business Central Exam and why does it matter?
Microsoft has launched a brand-new certification exam for Dynamics […]
-
Dynamics 365 CRM Update Webcast 4 September 2020
Get the latest insights from Microsoft Dynamics 365 CRM […]
-
QBS Summer School 2020
Even with the new normal, summer remains the perfect […]
-
Partner in de spotlight: Ultimum
In onze serie “Partner in de spotlight” hebben we […]
-
Dynamics 365 Update Webcast 25 June 2020
This series of webcasts is intended to share the […]
-
Dynamics 365 CRM Update Webcast 24 June 2020
Get the latest insights from Microsoft Dynamics 365 CRM […]
-
Dynamicweb gaat samenwerking aan met QBS Group
Dynamicweb is officieel partner van het grootste en snelst […]
-
From NAV via Business Central on-premises to Cloud
In this time of digital transformation, it is recommended […]
-
Best practices of migrating your customer to Business Central SAAS
“Migrating Dynamics NAV customers to Dynamics 365 Business Central […]
-
Dynamics 365 and Power Platform licensing model explained
Get the latest insights from Microsoft Dynamics 365 CRM […]
-
Bedrijven met een Dynamics Enhancement Plan kunnen nu ook naar maandbetaling via het Microsoft CSP programma (BREP to CSP)
Met een speciale promo biedt Microsoft haar klanten aan […]
-
Live webinar van HB Software Business Central in de intelligente cloud – “Het smaakt naar meer”
HB Software is enorm trots dat het eerste in […]
-
Dynamics 365 CRM Update Webcast 11 May 2020
Get the latest insights from Microsoft Dynamics 365 CRM […]
-
Dynamics 365 Update Webcast 7 May 2020
This series of webcasts is intended to share the […]
-
Ready to Start – Microsoft Dynamics 365 CRM Programma
-
Leadgeneratie: Telefonische campagne
-
Leadgeneratie voor Microsoft Dynamics Partners
-
Partner Care Update February 2020
Latest Microsoft Licensing Guides The latest Microsoft Licensing Guides […]
-
Dynamics 365 Update Webcast 6 February 2020
This series of webcasts is intended to share the […]
-
Dynamics 365 Update Webcast
Get the latest insights from Dynamics 365 and get […]
24 February 2022 Webcast -
Update on Dynamics 365 Business Central 18 November 2019
This series of webinars is intended to share the […]
-
Microsoft Incentives – De belangrijkste wijzigingen per 1 oktober 2019 toegelicht
In mijn vorige blogpost besprak ik met u de wijzigingen […]
-
Dynamics 365 Business Central 2019 release Wave 2
As of October 1, 2019, Microsoft has launched Dynamics […]
-
News from QBS group Partner Care
We are pleased to present the latest version of […]
-
Directions EMEA 2019 is less than 1 month away! Are you ready?
Come meet us – as always we will have […]
-
Would You Awaken Your Dynamics NAV or Dynamics 365 Business Central On-Premises Customer this Fall if They Were Sleeping Beauty?
As we have heard many times before, it is […]
-
Update on Dynamics 365 Business Central 27 August 2019
This series of webinars is intended to share the […]
-
Microsoft raised the bar for competencies
October 24, 2019 update. Microsoft has gone back on their […]
-
Nieuwe prijzen voor Dynamics 365 Customer Engagement en Unified Operations vanaf 1 oktober 2019
Microsoft kondigt nieuwe prijzen aan voor Dynamics 365 Customer […]
-
Hot News from Microsoft Inspire 2019
At QBS group we feel it is necessary to […]
-
Dynamics 365 Business Central ERP oplossing binnen het MKB
Wat biedt Dynamics 365 Business Central als ERP oplossing […]
-
Ontwikkel als partner een succesvol business model met Dynamics 365 Business Central
Wat betekent het voor u als software reseller om […]
-
Promo on Dynamics 365 for Sales to Office 365 customers
Launched on May 1st, 2019 running until October 31st […]
-
1, 2, 3 – Move your CSP to QBS group
Moving your CSP to QBS group is as easy […]
-
Dynamics 365 Business Central April 2019 update – key findings
April 19 2019 Dynamics 365 Business Central Release Our […]
-
Update on Dynamics 365 Business Central 13 June 2019
This series of webinars is intended to share the […]
-
Planning QBS group trainingen tweede halfjaar is bekend
Planning trainingen tweede helft van het jaar is bekend. […]
-
The 7 secrets you must know to be successful with your Dynamics 365 App
In 2019 we celebrate 30 years of the world […]
-
QBShare 16 mei 2019 – Elke dag een nieuwe klant erbij
Donderdag 16 mei hadden we ons 11e QBShare event. Naast de interessante updates over Dynamics 365 Business Central en Dynamics 365 Customer Engagement, hadden we dit keer ook een interessante sessie van partner BETA.
-
Update on Dynamics 365 Business Central 9 May 2019
Watch here the Webinar update of the 9th of May 2019.
-
Interview on QBS group getting shareholder majority in 1ClickFactory
QBS GROUP TAKES THE MAJORITY OF 1CLICKFACTORY SHARES Microsoft […]
-
What does the latest Dynamics 365 Business Central Update (April ’19) mean for Europe, Middle East & Africa?
The April 2019 Business Central Licensing Guide has recently been released, but are there differences from the previous ones? In short, yes.
-
QBS group en 1ClickFactory bundelen hun krachten
Vanaf maart 2019 heeft QBS group het meerderheidsaandeel van […]
-
QBS group Mid Europe team ontmoet 1ClickFactory
Begin dit jaar zijn wij als QBS group het gezicht van 1ClickFactory binnen de Benelux. Hierdoor zijn wij vanuit QBS group de 2e regio waarin wij exclusief voor 1ClickFactory het direct aanspreekpunt zijn. Maar wie is 1ClickFactory precies en wat doen zij voor onze QBS group partners?
-
Update on Dynamics 365 Business Central 11 April 2019
This series of webinars is intended to share the […]
-
Monthly Dynamics Channel Partner Call
QBS Group are Dynamics partner fanatics and we believe […]
21 January 2022 Teams -
How to inspire your customers as an IT Business Partner?
These days, IT innovation develops faster than ever before […]
-
Update on Dynamics 365 Business Central 14 March 2019
Technical update and License update 1 April 2109
-
All you need to know about Microsoft Dynamics NAV coming to an end and becoming Microsoft Dynamics 365 Business Central
(this page will continuously be updated as information arrives) […]
-
White Paper – Microsoft Dynamics 365 the perfect platform for digital transformation in the mid-market
At QBS group we’re all about Dynamics partners – […]
-
Update on Dynamics 365 Business Central 7 February 2019
This series of webinars is intended to share the […]
-
Ready to Start met Microsoft Dynamics 365 Customer Engagement
-
Directions EMEA 2018 Business Report
This unique report features a broad but insightful and independent business reporting on the happenings at DIRECTIONS EMEA 2018.
-
Microsoft Dynamics 365 – the perfect platform for new business ventures
Microsoft has thousands of business partners. Is this market not the red ocean?
-
Ready to Go – Dynamics 365 Business Central
-
The new requirements for CSP Direct: Is license administration part of a Microsoft Dynamics partner’s core business?
Microsoft is changing the rules of the Cloud Solution Provider […]
-
Ready to Start Microsoft Dynamics 365 Customer Engagement program – Reference MKB365
MKB365 has set up a separate business model for […]
-
Highlights from eXtreme 365 EMEA 2018
Get all the highlights of eXtreme 365 EMEA 2018 and watch this 6 minutes video.
-
What can Dynamics CRM Partners expect from eXtreme365 EMEA 2018?
eXtreme 365 is the annual event for Microsoft Dynamics […]
-
The CSP Direct model is like an iceberg – webinar
At QBS group we believe that our partners deserve […]
-
The evolution of Dynamics 365 opens the door for new opportunities
Being a Dynamics CRM partner today is like dancing on a volcano – far from boring!
-
“Ever change a winning team”
“Ever change a winning team” Alex Ferguson, former football […]
-
Looking back at 2017
As we close our books on 2017, we start […]
-
What’s new NAV 2018
Understanding these new possibilities is crucial for your product and / or marketing plans.
-
GDPR … and what now ?
Starting from 25 May 2018 there is going to be a […]
-
Stand and Deliver, your customers will be mine!
Upgrade your Customers NOW! Or Someone else WILL.
-
Position NAV as stepping stone for more Dynamics 365 ‘Tenerife’ deals
Since the introduction of the Dynamics 365 Business Edition in the US and Canada late 2016, the position of Dynamics NAV is under pressure! Competitors took the chance to position NAV as an old-fashioned solution and that’s a direct threat to your NAV business!
-
Exclusive interview with Jeff Edwards Director for ERP Channel Strategy Microsoft
“If you’re an ERP partner not selling CRM, and not having a focus on verticals in 2018 – I don’t know what you’re doing”
-
Dynamics 365 Business Central op Microsoft Azure
-
Upgrade Services
-
Dynamics 365 for Sales Acceleration Program
-
Leadgeneratie: Take the Lead
-
ISV Programma
Als ISV moet u zich vooral richten op het […]
-
Indirect Provider binnen het Microsoft CSP Programma
Als Microsoft Reseller heeft u gekozen om samen te […]
-
DIRECTIONS EMEA 2017 business report is available now!
Never before it was so important for Dynamics partners […]
-
Business Edition is off – long live Tenerife!
Our team is just getting back from Directions in […]
-
Directions EMEA 2017 in Madrid: Microsoft shares core beliefs that Dynamics SMB partners can embrace
As a longtime Microsoft-observer with a perspective geared toward […]
-
QBS Academy
-
Our Build or Buy Agenda
When I joined QBS group a year back, it […]
-
Directions EMEA 2017 Madrid
Find here all the information you as Microsoft Reseller […]
-
Reflections on this weeks announcements from Microsoft
One of our founders summarized this week plain and […]
-
General Data Protection Regulations (GDPR) – a Microsoft perspective
The EU General Data Protection Regulation (GDPR) is the […]
-
Inspire 2017 – A look back at 11 big stories for Microsoft Dynamics Partners
As a longtime WPC / Inspire-observer with a perspective […]
-
Part 4 Microsoft Dynamics Development Preview
Microsoft released during last Christmas an Azure Virtual Machine […]
-
What Dynamics Partners can expect from Inspire 2017
Microsoft is on the move! Ever since the start […]
-
7 Strong arguments to sell Dynamics NAV today
Dynamics NAV finds itself in an interesting position today! […]
-
Dynamics NAV Development: Extensions or Extinction?
No one wants to be a dinosaur, it does […]
-
Do you know your new competitors with Dynamics 365 for Financials?
The new kids-on-the-block with outsell you on Dynamics 365 […]
-
Wat is het Microsoft Cloud Solution Provider Programma (Microsoft CSP)
Het Microsoft Cloud Solution Provider Program (Microsoft CSP) stelt u als partner in staat om de volledige klantlevenscyclus van de Microsoft-cloud rechtstreeks te beheren.
-
Dynamics 365 Business Edition: Opportunity or Threat
Microsoft will be launching Dynamics 365 Business Edition in […]
-
Get yourself a niche, in order to be successful
At QBS group we believe that our partners deserve […]
-
Meet QBS group at eXtreme 365 EMEA 2017!
It’s only a few weeks until the start of […]
-
What Dynamics CRM partners can expect from eXtreme 365
eXtreme 365 is the annual event for Microsoft Dynamics […]
-
Part 1 – Microsoft Dynamics Development Preview
Microsoft released during Christmas an Azure Virtual Machine where […]
-
“With AppSource, partners can get a much greater return on their IP”
Exclusive interview with Paul White. Paul White is worldwide […]
-
Fantastic new opportunities for Dynamics partners why and how you can join the CSP program
The Microsoft Cloud Solution Provider (CSP) program offers Microsoft […]
-
“Our alliance with QBS group has been very important in the development of our business strategy.”
In Sofkia we know that there are not two […]
-
VS Sistemas “QBS group helps us build our road to success.”
The strategy of VS Sistemas is to improve its […]
-
C2IT Business Solutions about QBS group
C2IT Business Solutions is a part of C2IT A/S. […]
-
We are once again part of a NAV community
Herke ICT Group is a Dutch reseller of Microsoft […]
-
After Directions EMEA 2016, Microsoft Dynamics NAV partners face crucial decisions on their future
As a longtime Microsoft-observer with a perspective geared toward […]
-
QBS group helps you to really understand CSP!
The new Cloud Solution Provider (CSP) program is going […]
-
What Dynamics NAV Partners Can Expect from Directions EMEA 2016
DIRECTIONS is the annual event for Microsoft Dynamics NAV […]
-
Making winners out of users
Do you want to bring more value to your […]
-
WPC 2016 Notebook: A look back at 11 big stories for Microsoft Dynamics partners
As a longtime WPC-observer with a perspective geared toward […]
-
What is the Microsoft CSP Program?
In order to be successful in a Cloud first, […]
-
The fact that we belong to a larger organisation gives our customers security.
Verito delivers Microsoft Dynamics NAV to charity organisations and […]
-
QBS group has joined the Microsoft® Cloud Solution Provider (Indirect CSP) program
Recently, QBS group has become a Microsoft Indirect CSP […]
-
Adfocom “Partner Care saved us a lot of time.”
Adfocom is an IT service provider based in Alphen […]
-
NavAzure: “We are a small company with a great organisational support base”
NavAzure is a newly established company, which currently one […]
-
Make Money Using ISV Solutions
Nowadays, as a Microsoft Dynamics partner you can’t do […]
-
Without the help from QBS group we wouldn’t have succeeded.
Blisss is a Dutch reseller of Microsoft Dynamics NAV. […]
-
Creative Ways of Dealing with Your Capacity Problem
A lot of Microsoft Dynamics partners are dealing with […]
-
How to survive Mobilegeddon?
On the 21st of April 2015, Google released a […]
