QBS Summer School 2020

Even with the new normal, summer remains the perfect time of year to reflect on your business effectiveness and to steer your (professional) interest towards key topics that should be prioritized when the summer holidays are over.

As we are Dynamics Fanatics, we have decided to put together a program of webinars and training around topics that are not that common in your day-to-day offerings (as yet) and that will pave the way for successful Business Central Partners in the immediate future. These topics have been carefully selected by working together with highly respected Business Central MVPs, who are very adamant that these are areas for careful consideration and investment moving forward. We think you should listen to their advice very attentively!

You are invited to participate in our QBS Summer School offerings, whether you are locked down in your home office, left behind in your corporate building or stretching your legs on a beach house terrace!

Training courses:

ForNav Consultant Training – 21 and 28 August 2020

ForNav Developer Training – 21 and 28 August 2020

Power Platform Basic Bootcamp (Level 100-200) – 30 September 2020

Opplus – Introduction to the banking solution – Recording

FREE Webinars:

Let Azure Application Insights work for you – 12 August 2020

Boost your IP migration – 5 August 2020

The relevance of Azure in combination with Dynamics 365 Business Central – 19 August 2020

 

Partner Care Update April 2020

Office 365 E1 Trial now available to CSP partners

As of April 1, 2020, Microsoft has made a new Office 365 E1 Trial available to purchase in CSP. The offer has been made available on the price list to address the recent increase in remote working.
Impacted audience

All partners transacting in the Cloud Solution Provider (CSP) program. People and teams around the world are moving to remote working arrangements. Partners are quickly adjusting to support their customers and in turn, Microsoft is adjusting too. Therefore they are excited to announce a new Office 365 E1 Trial in CSP, created specifically to support the partner response to the growing needs for remote and smart working. This trial offer is available from April 1, 2020, until further notice.

CSP Office 365 E1 Trial is now available in addition to the current Microsoft Teams CSP Trial (which has no Exchange and 2GB of storage). The new trial will have equivalent functionality to the Office 365 E1 trial, and it will provide 6 months of free use for up to 3,000 users. Available through CSP, this offer allows partners to initiate and manage the trial experience.

Offer ID

  • Display name: Office 365 E1 Trial
  • Trial offer ID: c0c1386f-4a95-466b-8974-cefd71414def

This offer has been made available immediately to purchase on the production price list from April 1, 2020.

Next steps

Check the Partner Center and partner resources regularly as we will be publishing more guidance in the coming week.

Transition to Business Central – Order Issue

When you want to upgrade the license of your customer to Business Central on-premises and the customer has SQL Server Runtime in their license, it could happen that you receive a message that you are required to purchase the protected list price value of a certain amount before you can do the upgrade.

You would normally receive this message if modules have been deactivated in the customer’s license. In some cases, however, this message shows, while there have been no deactivations of modules. This is an error in the Microsoft system and it is not needed to purchase any modules for the upgrade.

If this is the case for one of your customers, please contact us via the Service Desk and we will work together with Microsoft to upgrade the license of your customer without the extra costs.

Microsoft Customer Agreement

Starting February 1, 2020, the Microsoft Customer Agreement replaced the previous Microsoft Cloud Agreement for customers purchasing via the CSP program. The Microsoft Customer Agreement needs to be accepted for new purchases and seat count changes to existing subscriptions.

Our CSP Resellers can accept the Microsoft Customer Agreement for their customers in the QBS CSP Platform. You will see a notification as shown in the image below that the MCA needs to be accepted. If there is no notification, the MCA has already been accepted for that customer.

PartnerSource retirement date postponed

Microsoft planned on retiring the PartnerSource website on April 17th, 2020. They have now decided to postpone the retirement of PartnerSource, until the second half of 2020 (H1FY21). Once a new retirement date is determined, this will be shared.

The new landing page for PartnerSource is already live on the Microsoft partner website where you can access Dynamics on-premises resources.

Microsoft MPN Competency Extension

Microsoft received feedback that it is challenging for partners to meet requirements and renew existing MPN competencies in the current situation. Therefore, if your competency anniversary date is between January 1 and June 30, 2020, Microsoft is extending the existing competency or competencies through your next anniversary date in 2021.

You might need to take action in Partner Center to take advantage of the extension. Information specific to your organization will be available in Partner Center later this month.

Major Updates of Business Central Online

This article provides an overview of what you need to know about how a major Business Central update rolls out. It includes key dates, actions you need to take, and answers to some common questions.

As announced in the blog post, Microsoft is making some changes to the update schedules in April in response to COVID-19. The 2020 release wave 1, April updates will be generally available as mentioned in the Dynamics 365 and Power Platform release plans.

However, we are making some changes to the release schedule. Specifically for Business Central, existing customers have 60 days to upgrade after the new version is generally available.

For a general overview, see Dynamics 365 release schedule and early access. For more information about the steps that you must take, see Managing Major and Minor Updates of Business Central Online.

See the full post here 

Dynamics 365 Business Central Attach Model

Dynamics 365 Business Central Attach Model for D365 licencing available from BC 2020 wave1. With this possibility, you have the option to attach Sales Professional or Customer Service Professional for a reduced price to your Business Central license.

Visit our Online VILTs catalogue

We have created a very easy to understand brochure in Sway, allowing you to understand learning journeys in our QBS Academy. This brochure also introduces you to “Playlists” within the Academy which are path-driven for each type of learning persona. Whether you are looking to boost your Business Central or Customer Engagement knowledge or wanting to learn Power Platform, there is a Playlist for everyone.

View brochure here

Additional Storage SKU’s for Business Central

The storage limit of a Business Central SaaS tenant is currently 80GB. With 2020 wave 1 release, Microsoft will offer additional SKU’s for additional storage. At $40 USD. a month per GB it’s rather expensive, but at least it’s a sign that Microsoft is also opening Business Central SaaS for customers with large databases.

eBook – Questions you need to prepare answers to when selling Cloud-based solutions

Questions that Dynamics Partners are asked by potential cloud-based solutions customers typically involve:

  • Pricing,
  • Technical questions about new versions or update,
  • How to switch to another Partner,
  • Security, backups and disaster recovery.

Download this e-book to get prepared to answer them when selling your cloud-based solutions.

Azure Performance in these times.

“A 775% growth in usage of Azure Services leads Microsoft to implement a few temporary restrictions designed to balance the best possible experience for all customers. For example, the resolution of video in Microsoft Teams has been temporary adjusted”.

Read the blog here

ANNOUNCEMENT: ALIGNING SMB SKU NAMING TO MICROSOFT 365

Microsoft announced that it would be updating the names of its Office 365 subscriptions for small and medium businesses (SMBs). The new naming will go into effect on April 21, 2020. There are no price, feature, or business model changes to commercial subscriptions.

  • Office 365 Business subscriptions are becoming Microsoft 365 for business subscriptions. This includes Office 365 Business Essentials, Office 365 Business Premium, and Microsoft 365 Business.
  • Standalone commercial desktop client subscriptions are becoming Microsoft 365 Apps subscriptions. This includes Office 365 Business and Office 365 ProPlus.
  • Consumer Office 365 subscriptions are becoming Microsoft 365 subscriptions. Learn more about consumer Microsoft 365.

Watch our video presentation and visit our partner resource page to familiarize yourself with the commercial changes and find out how to make the transition to the new naming.

IMPORTANT: Extended upgrade window for the 2020 release wave 1 update

As announced in the blog post, Microsoft is making some changes to the update schedules in April in response to COVID-19. The 2020 release wave 1, April updates will be generally available as mentioned in the Dynamics 365 and Power Platform release plans.

However, we are making some changes to the release schedule. We will provide our customers and partners with an extended window for the 2020 release wave 1 update of Dynamics 365 Business Central online. The upgrade window will be extended from 30 days to 60 days. This should help customers to uptake the 2020 release wave 1 update when it is most convenient.

Read full post

PartnerSource Business Center – Modules missing in Order Central

There is currently an issue in Order Central in PartnerSource Business Center, which could cause that you are not able to see and order all available modules. Microsoft informed that it is because their system is doing updates for the new Version 16, but unfortunately it can take up to the end of April to be fixed.

If you need to order a module, that is currently not available in Order Central, please fill in the Price List and create a case via the QBS Service Desk. Microsoft will create the order manually or make the modules available in PSBC for you to order it.

The Price Lists are available via the QBS Partner Portal and via these links: 

Microsoft Dynamics 365 Business Central on-premises Pricelist 

Microsoft Dynamics NAV Perpetual on-premises Pricelist 

Microsoft Dynamics NAV 2009 Pricelist 

Responding to COVID-19: Microsoft Partner Network update

Please see the latest blog post on April 2 from Gavriella Schuster, CVP, One Commercial Partner, as she shares “the health and well-being of our customers, partners, suppliers, and employees are our ultimate priority right now. And while there is uncertainty around the world, there is also a lot of hope, with incredible examples of partnership and innovation in the face of exceptionally challenging times.”

In her March 16 blog post, she shared some initial resources to help enable remote work for your customers and your own organizations.

Microsoft Teams Trial – Free of Charge

Microsoft has made a limited version of Microsoft Teams available to customers, free of charge for a period of six months. The SKU is called “Microsoft Teams Commercial Cloud (user-initiated) Trial” and is available via the QBS CSP Platform. If your customers already have Office 365 or Microsoft 365 licenses, Microsoft Teams is already included and it only needs to be activated.

Please see this document for instructions on how to order the SKU for your customers and activate the users to utilize this functionality.

CfMD – Certified for Microsoft Dynamics – Business Central

The CfMD (Certified for Microsoft Dynamics) process can raise some questions. We have created a document with all steps to be taken in this process, for both Business Central On-premises and Business Central SaaS.

Please find the document on our QBS Group Partner Portal

CSP Limited Offer – 25% discount on net new Dynamics 365 Sales Professional

Microsoft is offering a promo for net new Dynamics 365 Sales Professional seats. SMB Customers already using Office are eligible to make use of a discounted SKU.

  • Existing Office SMB customers (25 to 300 seats)
  • Minimum purchase requirement of 10 seats
  • Maximum purchase of 75 seats – above 75 seats will not be applicable for discount
  • Valid from November 1st 2019 to June 30th 2020
  • SKU: Dynamics 365 for Sales Professional (SMB Offer)
  • Valid for up to 3 years or until the license is cancelled. The discounted price will be discontinued when the qualifying licenses expire or after two terms. At that point, customers will need to buy a relevant offering at the regular price.

Offer available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, UK and MEA (South Africa and UAE).  

Read more here 

Error message when placing an on-premise transition order in PSBC

There is a bug in PartnerSource Business Center giving the following error when you place an on-premises transition order from NAV to D365 Business Central (On-Premise) “Our Apologies… The application can not be displayed.”

The error appears when you want to leave the Service Plan page. The reason this message pops up is that the Service Plan End Date field needs to be updated on the Service Plan page. When this field is not updated, the error will appear.

Please click on the button “update price” after you have selected the service plan and you will be able to proceed with the transition order.

It is necessary to create a new transition order because this does not work with the transition order where you already received the error.

If you still experience issues, please log a case in the QBS Group Service Desk Portal and we will be happy to help you.

Please see this post for the screenshot of the Service Plan End Date field.

New Microsoft 365 F1 license for Firstline Workers in CSP

On April 1st, 2020, Microsoft will introduce a new offer for Firstline Workers.

The current Office 365 F1 and Microsoft 365 F1 SKUs will become Office 365 F3 and Microsoft 365 F3. Customers currently on O365/M365 F1 will be automatically transitioned to the O365/M365 F3 plans.

The new SKU will be named Microsoft 365 F1 and will include Teams, Sharepoint Online, Yammer Enterprise, Stream, EMS E3 and read-only access for Office Web / Mobile Apps.

For more information and the comparison between the F1 and F3 licenses, please see the update from Microsoft here and Yammer thread here.

Microsoft Education Partner Flash – Enabling Remote Learning

Please download this Microsoft Education Partner Flash to learn about enabling Remote Learning during the Covid-19 crisis.

Download here from the Yammer page (you will have to join the group to view the post)

Meetings Workshop – New virtual delivery guidance now available

In-person or new virtual delivery, the Meetings Workshop is designed to help partners drive customer awareness and intent for Microsoft Teams Meetings and Meeting Rooms through “art of the possible” demonstrations, customer use cases, and deep-dive planning engagement.

Please use the guides below to become an expert for virtual delivery and download the full Meetings Workshop kit to prepare customer discussions.

Read Yammer thread here​​​

Dynamics 365 Team Member licenses – License enforcement

Microsoft announced that starting April 1st, 2020, Dynamics 365 Team Member licenses purchased on or after October 1st, 2018, will only be able to access the designated Team Member app modules (Customer Service Team Member, Sales Team Member, Project Resource Hub). The users will no longer be able to access other apps, such as Customer Service Hub, Sales Hub, or custom app modules. 

The latest update from Microsoft is that they have granted a grace period until September 30th, 2020 for existing customer instances. This is done to facilitate a smooth transition to the new Team Member apps. Any new instances created after April 1st 2020, will be subject to enforcement by default. Also when moving to the new Unified Client Interface, the technical enforcement will apply. 

Please find the latest webinar regarding the Team Member License enforcement here.

PartnerSource Resources Moved 

Microsoft’s PartnerSource will retire on April 17, 2020. The Dynamics Price Lists and Agreements have already been moved to PartnerSource Business Center and are located under the tab Orders. The content currently on PartnerSource will be moved to a new location. The On-premises content is currently being made available here. For this new location, a Partner Center account and log in is needed. Please note that PartnerSource Business Center is not being retired. 

Dynamics 365 Business Central 2019 release Wave 2

As of October 1, 2019, Microsoft has launched Dynamics 365 Business Central 2019 release wave 2. It has new features for on-premises partners and customers, Modern Support Lifecycle Policy changes, and changes to the availability of previous versions of registration keys.

Beginning with the October 2019 release of Microsoft Dynamics 365 Business Central, on-premises will follow the Modern Support Lifecycle Policy, offering continuous support with a minimum of 12 months’ notification prior to ending support. The Modern Policy offers continuous support and servicing, including bug fixes, new features, and applicable regulatory compliance updates. Customers can stay current by maintaining the Enhancement Plan and deploying updates as noted in the servicing policy.

For older releases of Business Central prior to October 2019, on-premises will continue to follow their existing Lifecycle timelines under the Fixed Policy. You can find those dates here.

In addition to changes in the Modern Support Lifecycle Policy, there are changes to the available versions of registration keys for customers.

  • For new customers, you need to purchase version 15. If your customer requires version 14, select version 14 registration keys for them in PartnerSource Business Center (PSBC). Version 13 will not be available for your customer.
  • For customers who either purchased version 13 or transitioned to Microsoft Dynamics 365 Business Central when version 13 was the current shipping version, you will still have access to version 13 registration keys in PSBC.
  • For existing customers who need additional seats on version 13, you will purchase new seats on version 15 and select version 13 registration keys in PSBC.
  • For existing customers who need additional seats on version 14, you will purchase new seats on version 15 and select version 14 registration keys for the customer in PSBC.

Important: Microsoft Dynamics 365 Business Central Version 14 will be available to access until October 2020. After this date, version 15 will be the only available operating version of Microsoft Dynamics 365 Business Central.

Click here to learn more about this release.
Click here to register for a webinar to learn what’s new with this release.

Price change for Dynamics NAV Subscription

As a follow-up on the communication sent on December 11, 2018, starting today, Dynamics NAV Subscription (all shipping versions—the current version is NAV 2018; NAV 2016 is for India only) user prices will increase to align with Dynamics 365 Business Central Subscription user prices. Existing customers may continue to renew Dynamics NAV Subscription, but the renewals will be based on Dynamics 365 Business Central Subscription pricing.
To review the detailed communication, click here.

News from QBS group Partner Care

We are pleased to present the latest version of our QBS group CSP Operations Guide. Please find it on our QBS Partner Portal.

Referring to our blog: New Pricing for Dynamics 365 Customer Engagement & Unified Operations per the 1st of October 2019, Microsoft is changing the way they sell Dynamics 365 Plan licenses, this change goes live on the 1st October 2019 and it will affect existing Plan Subscription Customers – i.e. Dynamics 365 Plan, Customer Engagement Plan and Unified Operations Plan.

After the 1st October, the renewal for a Plan is no longer automatic, before the renewal day you’ll have to manually place an order for the new Subscriptions.
Failing to order the new subscription(s) will result on the Customer losing access to the system.

You’ll have to order the correspondent Base License + Attach Licenses, as the Plan will no longer be available for sale.

We as QBS group have contacted all Partners with Plan Subscriptions expiring soon.

If you have any questions, need assistance with the Base/Attach License conversion, or need a copy of the October Preview Pricelist, please get in touch with us via the Service Desk on our QBS group Partner Portal

Directions EMEA 2019 is less than 1 month away! Are you ready?

Come meet us – as always we will have a large delegation going to Directions EMEA. To cover as much ground as possible on sessions – but just as much to meet up with all of you!
Our booth is S23 – see map below.

QBS Group Direction EMEA 2019 Floor Plan

Fancy a chance to win tickets for 2 people to Las Vegas, Microsoft Inspire next summer?
Flight, hotel and entrance paid! Then go and submit your success story for the Directions EMEA Awards. Deadline is September 27 – and you have 4 categories to choose from:

• Best Business Central partner transition story
• Best Business Central Marketing campaign in the channel
• Best Partner Business Central infrastructure
• Embracing technologies with Business Central

Nominate here https://www.directionsemea.com/about/awards/

Also, check out our Directions EMEA webpage where you will find hot topics and other news around Directions in Vienna.

You can also add yourselves to the QBS EMEA Directions LinkedIn group

Hot News from Microsoft Inspire 2019

At QBS group we feel it is necessary to participate in all of the main Microsoft events: Microsoft Inspire, eXtreme and Directions, to ensure we can pass the relevant information on to you our partners, and also that we are the forefront of hot news! We participate not only as QBS people – but also as representatives of the entire QBS partner community. Speaking our case – and bringing back the news and information that we all need to keep on the forefront with our business.

Hot News From Inspire 2019
Watch the webinar Hot News from Inspire 2019 (video 30:00)

In this vlog we will present in 30 minutes the most important updates from Microsoft Inspire 2019.

  • Microsoft mission and innovations
  • PowerApps
  • Microsoft Field FY20 Priorities
  • Dynamics 365 Business Central Updates
  • Channel Incentives  and Channel Program
  • ISV and Marketplace

QBS goup YouTube channel

Watch our vlogs in our special Microsoft Inspire 2019 Playlist on our QBS group Youtube channel

Demo highlights at Microsoft Inspire 2019:

Demo: Empowering citizen developers with AI Builder at Microsoft Inspire 2019
Demo: Minecraft Earth at Microsoft Inspire 2019

PowerPoint

QBS group partners can download the presentation slides in the: QBS group partner portal.

Promo on Dynamics 365 for Sales to Office 365 customers

Launched on May 1st, 2019 running until October 31st there is a Dynamics 365 for Sales Professional CSP pilot offer in the United States, United Kingdom and Western Europe. This offering will provide special pricing on Dynamics 365 for Sales Professional for Office 365 customers.

Upgrade Your Existing NAV Customers To Dynamics 365 Business Central On Prem With The 3 For 1 Promo
What are the offer terms and conditions?

  • 25% off on Dynamics 365 for Sales Professional seats purchased;
  • CSP motion only;
  • Valid May 1st to October 31st, 2019;
  • Minimum 10 customer seats up to a maximum 75 seats purchase required to qualify;
  • Partners can leverage this offer for net new Dynamics 365 for Sales Professional customers only;
  • The United States, Western Europe (includes Austria, Belgium, Denmark, Finland, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland) and the United Kingdom only.

Start planning your marketing campaigns. To support you we have recently launched marketing and sales materials which we’ve gathered in an easily accessible zip file on our QBS Partner Portal.  This includes presentation, telesales guide, partner FAQ, product videos, web page content, e-books, blog post, technical document, infographic, etc.

 

1, 2, 3 – Move your CSP to QBS group

Moving your CSP to QBS group is as easy as 1, 2, 3! No matter if you have many or just a few customers on CSP – QBS group can help you switch these to the QBS group CSP platform.

But why QBS group for CSP? Here are a few reasons:

  • We have made substantial investments into our Cloud Blue platform in excess of 2 million Euros to date. But why have we done this? We value your time as much as you do and therefore we are continuously improving the platform. For example, we build enhancements based on your input. We collect feedback from our partners on enhancements needed for the platform. This way we ensure that all the things that our partners are voting for in terms of system enhancements get heard and evaluated so that we can make the right continued investments to the platform. To then provide you with the right features.
  • Our platform offers a really simple, straightforward and easy to use interface so that when you’re having a conversation with a customer you can get to the right information, as quickly as possible to provide that customer with the licensing information and fulfil their licensing request. When we look at our order entry portal the search function allows you to quickly find the correct SKU so that you can click instantly to place an order and fill up your shopping basket as quickly as possible.
  • We are Dynamics Partner Fanatics and we only know Dynamics. This means we are more knowledgable around Dynamics than any other Indirect CSP out there!

So tell me, how easy is it?

  1. In order to move your data, we need to know who is moving and what we are moving.
  2. To move a subscription a new order is placed with QBS group. We analyse everything you send, we will plan and organise the move for you, so you don’t need to do anything here.
  3. We will inform you when the ordering has been completed so that you can cancel the old subscription(s). It’s important to remember this order – as you otherwise risk the situation where a service is being discontinued without the proper new subscription is in place.

Interview on QBS group getting shareholder majority in 1ClickFactory

QBS GROUP TAKES THE MAJORITY OF 1CLICKFACTORY SHARES

Microsoft Value Added Distributor and Indirect CSP QBS group (www.qbsgroup.com) has recently acquired the majority of the shares in her strategic partner 1ClickFactory (www.1clickfactory.com). A good reason to set up an interview with Soren Fink Jensen, CEO of 1ClickFactory, and Michael Hartmann, the CEO of QBS group. This article will dive into the prospering relationship and this intensified collaboration, along with the radical changes in today’s markets for business applications including ideas on how partners should react.

Exactly what has happened with this recent collaboration?

Soren: Until recent, 1ClickFactory was owned by three major shareholders, being a private investor from Lithuania, the management of 1ClickFactory and QBS group. QBS group entered into our company as a shareholder back in 2017 up until present with a minority share. With this collaboration, QBS group has acquired the shares of the private investor and combined with their initial share, the company now is the major shareholder in 1ClickFactory.

As management of 1ClickFactory, we’re of course very happy that the share of the private investor is bought by QBS group, as they are supporting our business, and not by a random third party. We will continue and intensify our strategic co-operation with QBS group in a simplified setting with just two shareholders.

So our collaboration now moves from a ‘strategic alliance’ to a ‘strategic partnership enforced by ownership’.

 

What is the motivation of QBS group to make this move and where does this fit into the strategy?

Michael: We’d like to see QBS group as the backbone for Microsoft Dynamics 365 partners. Over the last few years we have clearly moved away from the traditional model at the very beginning of the company, which was taking care of the transaction part. Over time we have extended our portfolio to also support our partners in non-core activities like marketing, pre-sales and training. Today, the whole Microsoft Dynamics partner channel is in a huge transformation phase. One in which technical and functional capabilities and capacities are more important than ever before!

Think about the transition of partner add on solutions to extensions. But also, the experience, methodologies, tooling and capacity you need to migrate the huge worldwide Dynamics NAV customer base to Dynamics 365 Business Central. We consider 1ClickFactory as the perfect strategic technology partner for our company! But also for our current and future partners – both VAR’s and ISV’s.

Now that QBS group owns the majority of the shares, the financial results of 1ClickFactory will be consolidated into the results of The IT Channel Company, the holding company of QBS group.

 

What is it that 1ClickFactory and QBS group match so well?      

Soren: Both companies are true partner focused organisations. Both have a ‘Microsoft only’ strategy. And both companies are laser focused on Microsoft Dynamics only. No other Value-Added Distributor in the worldwide Microsoft channel can claim this. Our deep functional and technical qualities and capabilities combined with the sales and marketing skills of QBS group plus their wide international distribution network create a great fit!

Michael: Our combined strengths, talent and capabilities create a true ‘one stop shop’ for Microsoft Dynamics partners who want to thrive in the new cloud era.

 

Soren, for those who don’t know your company yet – can you update us on what 1ClickFactory does and where the company is today?

1ClickFactory is a Dynamics 365 software ‘factory’. Our high-quality Microsoft Dynamics 365 upgrade, development and training services together with our leading Microsoft Azure managed hosting service, help Microsoft Dynamics partners offer better business value to their customers delivering solutions on-premises and/or in the cloud. Unlike the traditional ERP service providers who offer this type of service through 1:1 sourcing of people, we take responsibility for the projects and use automation tools.

We have performed 500+ Dynamics NAV and Dynamics AX upgrades, 300+ development projects and we also serve 5,000+ NAV users on Azure. 1ClickFactory is a Microsoft ISV Development Center that is Gold Certified in Enterprise Resource Planning, Application Development and Cloud Platform. We are a global business currently delivering our services to 300+ partners in 40+ countries.

In the last 18 months of working together strategically, QBS group has helped increase the number of partners using 1ClickFactory services by 13 percent. By working even closer together we will be able to provide even more value to partners. There are three areas where we have seen increased demand during 2018:

  1.  The move of IP to extensions where the QBS group and 1ClickFactory concept of Ready to Go and the value it provides to partners has played a big role
  2. Knowledge around how to implement and customise Dynamics 365 Business Central
  3. How to migrate customers toward Dynamics 365 Business Central in the Cloud and On-premise.

Together we have many of the answers on how partners can do this the most affordable way with the least risk, given the newness of the Dynamics 365 platform.

 

Well Michael, maybe you can give our readers a quick update on QBS group as well? 

QBS group drives the largest community of Microsoft Dynamics partners worldwide. Today we’re active in 22 countries where we support over 600 Microsoft Dynamics partners to improve their businesses.

The services of 1ClickFactory have already been a cornerstone of the value that QBS group delivers to its partners. The further integration of the 1ClickFactory services into the partner engagement, will strengthen the unique position that QBS group has as an indirect CSP.

While QBS partners are migrating their IP and their existing customers to Dynamics 365, they are facing challenges in their capacity and capability to do that on time and in quality. 1ClickFactory is helping many QBS partners already to provide the additional skills and capacity to exceed customer expectation via our Upgrade Service.

Since SaaS is not always the optimal solution for customers to bring their business applications to cloud, QBS partners take advantage of the 1ClickFactory hosting services to provide business applications through private cloud environment.

So while QBS group continues to onboard new partners into the QBS community, 1ClickFactory is the technical service backbone that will help partners to provide a superior cloud offering.

 

How does this more intensive co-operation work out geographically?

Michael: There are some overlaps in markets that we both serve. Here we will align our salesforces, intensify the knowledge transfer and build joint Go-to-Market programs, like the ‘Ready to Go’ program. An interesting observation is that neither of us can build and execute these kinds of programs alone. But together we can do it.

Then there are also markets where only one of us is active today. Last year, QBS group made a start in several markets in Middle-East & Africa (MEA). However, our focus is still mainly in Europe. 1ClickFactory is also active in Europe. On top of that, the company has activities in the US and in Asia and has plans to do additional investments in these regions shortly. Potentially we can use this situation to introduce each other’s services in new countries and regions going forward.

How did Microsoft react on this change?

Michael: The Microsoft Corp people are very positive about this move! They see the combination as a great asset for their worldwide partner channels: two partner-focused specialists that combine their strengths to facilitate the ongoing growth of Microsoft Dynamics 365!

Soren: Here I would like to add that the 1ClickFactory specialists work closely together with the engineering departments at Microsoft Corp.

 

In your opinion, what should the partner channel do to protect the 160,000+ Dynamics NAV customers worldwide and guide them to Dynamics 365 Business Central?

Michael: We see that this huge customer base consists of several sub groups. There are customers looking for private hosting and other customers will prefer a re-implementation based on a full-blown SaaS offering. And surely, there will also be Dynamics NAV customers who are forced to continue their On-premise solutions for some more time due to legal or infrastructural matters. We believe that the Dynamics partner channel needs partners that can both consult and help them based on a ‘one stop shop’ offering.

Soren: I believe that we must pay attention to bringing value to the older part of that customer base, and especially those customers without maintenance contracts. These customers will wonder what the price of a cloud migration is. For sure they would like to receive fixed price offerings, and after that they will want to know what the cost is of staying current. At 1ClickFactory, we’ve developed intelligent tooling and processes to help these end-users and their partners out. We offer an Upgrade Analyzer  that helps partners create fixed price and fixed date offerings.

On top of that we are building an Extension Maintenance Service that helps customers to stay current with their customizations – also based on fixed price. We strongly believe that these services are both unique and valuable and they will also support our partners to make them even more successful, also when they need to migrate to the Cloud!

Finally, what can the Microsoft Dynamics partner channel expect from the two companies in their new setting?  

Soren: The Microsoft Dynamics partner channel can expect a continuation of the existing strategies. With the same familiar faces on both sides of the companies, so that will stay the same. What will change is an even more tightly knit collaboration in the execution of the strategies. The partner communities can expect stronger and more attractive offerings, including offerings around the domain of PowerApps.

Michael: To make these words tangible: we have scheduled a first meeting with the leadership teams from both companies shortly to discuss and create a three year joint business plan. We’re all looking forward to a great collaboration with multiple benefits for our partner communities!

 

Press release: QBS group becomes majority shareholder of 1ClickFactory

Leusden, The Netherlands, April 2019

 

QBS group and 1ClickFactory join forces

As of March 2019, QBS group has acquired shareholder majority of 1ClickFactory. This is a further strengthening of the already established collaboration and is an important step in the strategy of QBS group and 1ClickFactory to enhance their offerings to the Dynamics partner channel.

Michael Hartmann, CEO, QBS group:
“We consider 1ClickFactory as a perfect strategic technology partner for both our companies, but also for our current and future partners. We’re all looking forward to a great collaboration with multiple benefits for our partner communities!”

The collaboration between QBS group and 1ClickFactory have intensified during the last 18 months. A milestone was reached when QBS became Territory Representative for 1ClickFactory in the DACH region – and subsequently also in Benelux January 1, 2019 – and now this is taken to the next level.

With Dynamics NAV no longer available for new customer sales (as per March 31, 2019) there’s no two ways about whether partners need to get fluent in Dynamics 365 Business Central. Whether this is about moving existing solutions, acquiring skills and knowledge on Dynamics 365 BC or whether it’s concrete technical assistance with migrating existing customers – the tightening of the relationship between QBS group and 1ClickFactory will be a huge benefit for partners in this transformation journey.

Soren Fink-Jensen, CEO, 1ClickFactory:
“Both companies are true partner focused organisations. Both have a ‘Microsoft only’ strategy. And both companies are laser focused on Microsoft Dynamics only. No other Value-Added Distributor in the worldwide Microsoft channel can claim this. Our deep functional and technical qualities and capabilities combined with the sales and marketing skills of QBS group plus their wide international distribution network create a great fit! The partner communities can expect stronger and more attractive offerings, including offerings around the domain of PowerApps.”

The need for professional and specialized assistance from an Indirect CSP provider, knowing the ins and outs of Dynamics, is evident. Technical assistance and advice have always been and will always be needed. With this important strategic announcement, QBS group and 1ClickFactory move into a league of their own when it comes to capacity and coverage to serve the Dynamics partner channel.

 

 

For more information, please reach out to:

Anne Jakobsen, Global Communications @ QBS group or

Soren Fink-Jensen, CEO, 1ClickFactory

 

About QBS group:
QBS group is the largest and fastest growing, international network of Microsoft Dynamics partners. We support our partners – Resellers and ISV’s – with services aimed at growing revenue, lowering costs and improving profitability. We are an official Value Add SMB Distributor for Microsoft Dynamics. We currently support over 600 partners in 22 countries.

About 1ClickFactory:
1ClickFactory is a Microsoft ISV Development Center Gold Certified in Enterprise Resource Planning, Application Development and Cloud Platform. We are a global business currently delivering our services to 300+ partners in 40+ countries. Our high-quality Microsoft Dynamics 365 upgrade, development and training services, together with our leading Microsoft Azure managed hosting service, help Microsoft Partners offer better business value to their customers delivering solutions on-premises and/or in the cloud.

White Paper – Microsoft Dynamics 365 the perfect platform for digital transformation in the mid-market

At QBS group we’re all about Dynamics partners – to the extent that we call ourselves “Dynamics partner fanatics”. We constantly look for new innovative ways in which we can assist our partner community with ways to grow their business – no matter what their Dynamics strategy is. There’s no doubt in our minds that Dynamics 365 offers a lot of advantages both to new partners but especially to the existing Dynamics partner community – which the most recent white paper from us focuses on. Enjoy the reading!

Abstract of white paper:

“We are approaching one of the great infliction points in time where information technology-based solutions  have matured to a level where they can deliver new and compelling value to meet recognized needs of mid-market companies.

The steadily falling prices on computer capacity, the accumulated investments in standard software products and the introduction of the cloud-based as-a-service delivery format have made advanced information technology available to the mid-market. Under the headline digital transformation these advanced technologies have the potential to dramatically increase the productivity of mid-market enterprises, while the steady expansion of the world wide web (51.5 per cent of the global population or 3.2 billion people) has enabled them to expand and grow beyond their domestic territories.

Microsoft Dynamics 365 The Perfect Platform For Digital Transformation In The Mid Market

Despite the increased availability of advanced software tools, the declining prices and the improved user-friendliness, digital transformation remains an ongoing activity that requires support from specialists that the typical mid-market enterprise cannot attract and justify on her payroll.  This whitepaper explains that exactly this intersection of technology and needs represents a yet untapped business potential for entrepreneurs that can translate software technologies into a tangible business advantage and that Microsoft Dynamics 365 is the perfect platform for executing such an ambition.”

You can download the full white paper here:
Microsoft Dynamics 365 – The perfect platform for digital transformation in the mid-market

Or if you would like to attend one of our upcoming QBShare events to learn more about how QBS can assist you in your future journey with Dynamics, find a local event here and register.

More from the same author.

Directions EMEA 2018 Business Report

At QBS group, we understand that well-informing our Dynamics partners is crucial for making the right strategic decisions. That’s why we strive every single day to make “QBS Partners the best-informed Microsoft partners.”

We have been writing business reports on the international Microsoft events since 2004. So we know what we’re doing. This report is part of our ‘around the year’ reporting service that spans all the major events for Dynamics partners: Inspire, eXtreme 365 and DIRECTIONS. This unique report features a broad but insightful and independent business reporting on the happenings at DIRECTIONS EMEA 2018. The report, which consists of 46 pages of need-to-know information, is bought and used by leading Dynamics partners from all over the world.

These partners use the report among others to:

  • Inform all their colleagues who did not visit the event
  • Improve their marketing and sales pitches
  • Update the content on their websites

Directions EMEA 2018 Business Report QBS Group

The average satisfaction score for this report over the last 5 years was 8,6 on a 1 to 10 scale.

Taster first? To get a good idea of what you can expect from our DIRECTIONS EMEA 2017 Business Report, you can order the 2017 Business Report as a free download version here.

Order your copy now!

Partners of QBS group receive this report at no additional cost, as it is part of their QBS membership. For non-QBS Microsoft partners, the report is available for only Euro 400 exclusive of VAT per partner company.

The evolution of Dynamics 365 opens the door for new opportunities

The 2018 edition of eXtreme365 EMEA is expected to be an interesting edition.
Today, the world of a Dynamics CRM partner is changing faster than ever before. Being a Dynamics CRM partner today is like dancing on a volcano – far from boring! And the recent announcements around the Dynamics 365 solution makes this effect even stronger!

The EMEA edition picked Dubrovnik, Croatia as their 2018 location. It will be organized from March 19th till 21st for the partner event and on March 21st and 22nd for end-users. This last part is organised for the second time and anticipates to fill the gap that has emerged after Microsoft stopped with Convergence.

Due to the release of Dynamics 365 last year, the eXtreme organization decided to change the name of the event from ‘eXtreme CRM’ into ‘eXtreme365’

Attending partners
The expectation is that around 600-800 people from Dynamics 365 partners will attend eXtreme365 EMEA in Dubrovnik. If you’re a visitor yourself, an interesting question is how you will bring all these messages back home. Because it’s crucial that all your team members understand what’s going on. And more important – what that all means to them!

Read as well the blogs from Christly Spokely why NAV partners and CRM Partners attending eXtreme365 Dubrovnik

Business Report of eXtreme 365 EMEA
Here’s where QBS group can help you out. We will write a business report on eXtreme 365. With 3 authors we will cover more sessions than a single partner normally can do. The sessions that we will cover go ‘cross content’. This means that we will not only cover the keynotes, but also various technical and functional sessions and of course also the business sessions.

On top of that we will publish exclusive interviews that we will have in Dubrovnik with Microsoft executives.

The report will be published in the English language and will be available mid April 2018.

“QBS partners are the best informed Microsoft partners”

At QBS group we’ve been writing business reports for Microsoft Dynamics partners on Microsoft’s WPC and DIRECTIONS since 2004. Later this year we’ll be writing Business Reports about Inspire 2018 and Directions EMEA 2018.

QBS group partners
QBS group partners will receive this report for free as part of their membership. Partners who sign up as a QBS group partner before April 1st, 2018 will get a FREE copy as their welcome present. Non-QBS partners pay only € 350,- exclusive VAT to receive a copy.

This unique and valuable report is bought by leading Dynamics partners from all over the world.

Can you afford to miss on this important business report? Reserve your copy now!

DIRECTIONS EMEA 2017 business report is available now!

Never before it was so important for Dynamics partners to understand the directions that Microsoft takes with her Dynamics NAV and Dynamics 365 business applications in today’s fast changing cloud world!

At DIRECTIONS US in Florida and the EMEA edition in Madrid, Microsoft unfolded some bold ideas to disrupt the market and grow faster. QBS group was in Madrid with a 23 people to hear these plans from first-hand. After the event, we have once again written our unique and well known DIRECTIONS EMEA 2017 business report with a team of 8 authors.

At QBS group, we understand that informing Dynamics partners well is crucial for making the right strategic decisions. That’s why we strive every single day to make “QBS Partners the best-informed Microsoft partners.”

We have been writing business reports on the international Microsoft events since 2004. So we know what we’re doing. This report is part of our ‘around the year’ reporting service that spans all the major events for Dynamics partners: Inspire/WPC, eXtreme 365 and DIRECTIONS.

What you can expect?

This unique report features broad, insightful and independent business reporting on the happenings at DIRECTIONS EMEA 2017. The report, which consists of 51 pages of need-to-know information, is bought and used by leading Dynamics partners from all over the world.

These partners use the report among others to:

  • Inform all their colleagues who did not visit the event
  • Improve their marketing and sales pitches
  • Update the content on their websites

 

What do Dynamics partners say about these reports?

This is what some of your colleague partners say about our reports:

  • “We are a loyal purchaser of these business reports. Where in the world can you find a solid, structured and well-informed second opinion for so little money? We always discuss the report in our board meeting. QBS helps us to stay alert!”
  • “This is a great report service! It contains lots of background information that helps us better understand how to translate Microsoft’s strategies to our daily business.”
  • “I’ve only recently started in the Dynamics channel. Thanks to the QBS reports I was up to date in no time of the various Microsoft strategies, her product policies and the trends in the Dynamics partner channel”

The average satisfaction score for this report over the last 5 years was 8,6 on a 1 to 10 scale.

Taste first?
To get a good idea of what you can expect from our DIRECTIONS EMEA 2017 Business Report, you can now download the 2016 edition for free.

Order your copy now!

Partners of QBS group receive this report at no additional cost, as it is part of their QBS membership. For non-QBS Microsoft partners, the report is available for only Euro 400 exclusive of VAT per partner company.

Do you want to know all about Microsoft’s plans with Dynamics NAV and Dynamics 365 ‘Tenerife’ and the opportunities these solutions create for your business? Then order your copy today!

As a Microsoft Dynamics professional, can you afford to miss on this important information?

Slimstock and QBS group join forces to strengthen QBS partner capabilities

Leusden, 21th of September 2017

Slimstock: market leader in inventory optimisation in Europe, announced a partnership with QBS to drive more business opportunities within the QBS partner base. With the complete software package Slim4, Slimstock helps customers to get the right inventory to the right place at the right time. Slimstock offers assistance to help reduce your inventory while at the same time increasing the service level. So turnover increases, while costs decrease and they offer a guarantee on these results. QBS will work with their partner community to explore opportunities for and with Slimstock which should result in service projects for the QBS partners.

The long-term strategic relationship will focus on enabling clients to implement the complete solution for the structural optimisation of their inventory with Slim4 and give our partners an upsell possibility at their customers and create more value add in the value chain of the customer.

Eric van Dijk, CEO, Slimstock: “Working with QBS will help us sharing our knowledge with more partners and customers. Thereby helping customers to take advantage of the new innovation in Dynamics NAV more efficiently.”

Michael Hartmann, CEO, QBS: We are glad to offer another solution that helps partners adding more value add software on top of the existing NAV base”

For more information, visit www.slimstock.com

 

Important news from Directions US 2017

QBS Partners are the best informed partners. As this is the mantra we live by, we are sharing the latest news on Dynamics NAV via this article. This week the first of the two Directions conferences is taking place in Florida. Some important news was shared which is crucial for your business planning for 2018. Although most of this news is very fresh, not fully detailed and will be repeated at Directions EMEA in Madrid, we would like to share what we know right now.

Dynamics  365 “TENERIFE” will offer full NAV functionality

The current versions of D365 Finance and Operations BE, avaliable in UK, US and CA offers limited functionality. This product was scheduled to become avaliable in other countries in Q4 2017. At Directions US it was announced that the new product, code name “TENERIFE” will have full functionality, giving customers the ultimate decision power to go for any configuration (OnPremise, Hybrid, SaaS or Multi Tenant hosting). For customers requiring less functionality, Office 365 Business Center will be the place to start. With this news it looks like the rigid division between Business Edition and Enterprise Edition is a blast from the past. This news proofs the full and continued focus of Microsoft on offering a great cloud product for the SMB with the same code base and functionality provided by Dynamics NAV. It is expexted that this product will launch in the spring of 2018

 

Extensions will be be optional

This new product “TENERIFE” will offer more possibilities to enhance the solution without the eminent need of extension. Although extensions will be by far the BEST option (in terms of upgradebilty, scalability and technical support), there will be options to leverage on the investment done in the current verticals build on older techniques

Although many more news was shared, these are the most important messages for now.  During the coming QBS Share Events we will share with you more details and indepth insights on these subjects. The connections we have with Microsoft via Inner Circle (amongs others) will be used to keep you updated and gives you early on the possibility to adapt to this news.

If you have any questions regarding this news or want to know more about our services around cloud readiness, please contact your PAM.

 

Start selling Microsoft Dynamics 365 Sales now via special SMB SKU

QBS group guarantees “future proof selling” to Dynamics 365 Sales when it becomes available

You want to get started selling D365 Sales but don’t want to wait to Dynamics 365 Sales to become available in your country…. We got you covered!

In combination with the Jumpstart add-on we can sell you D365 today and guarantee you the upgrade to future products.

The basis for this offering are the 2 promotional SKU’s from Microsoft Dynamics 365 for Sales or Dynamics 365 for Sales and Customer Service (for more information visit our Partner Portal).

These promotional SKUs basically allows you to sell the D365 Sales Enterprise Edition to with a “SMB” price, which means that you can start selling to customers and don’t have to tell them to wait.

More info on Jumpstart via: http://www.jumpstart365.com/ 

If you want to know more or order this solution, please contact QBS group via the Partner Service Desk.

Promotion of Anne D. Jakobsen to VP of Marketing for QBS group

Customer lifetime value and customer adds have become the new currency in the business application space. So at QBS group we want to strengthen our ability to offer world class marketing to our partners in order to keep them competitive. Promoting our Global Marketing Lead to VP of Marketing, Anne D. Jakobsen, is a natural step in this direction.

Anne has been with QBS group since November 2015, when she joined as the OneBizz Marketing Lead in the Nordics. Before that, Anne had a 15+ year history with Microsoft/Navision, so she’s a long time veteran in the world of Dynamics. She brings in a wealth of marketing experience on numerous disciplines and experience on cross-European activities, latest from her role as Marketing Manager with Microsoft Western Europe team. We are sure that strengthening our marketing organization like this will benefit all partners in the QBS group community.

In her own words: “I’ve spent most of my adult life doing marketing on the Dynamics portfolio – and over the years it has become more and more evident that creating modern marketing activities is what can make or break a company in this industry. So the services of the QBS group marketing teams are vital to the success of the partners in our community”.

Partners with QBS group benefits from marketing services such as strategic consultancy, lead generation, online marketing and marketing automation. Want to know how to join the QBS community? Read here.

Strategic alliance with 1ClickFactory

1ClickFactory and QBS group are delighted to announce a strategic relationship between the two companies. The synergies in such a relationship are apparent: both organisations are partner centric and dedicated to the Microsoft Dynamics products with very different yet complementary services.

Since 2009 1ClickFactory provided partners worldwide with extended development capabilities around Dynamics and packaged services aimed at specific tasks, such as Upgrade Services, code transformation, provisioning on Microsoft Azure, Certification for Microsoft Dynamics and much more.  Today 1ClickFactory does business every year with more than 300 Dynamics partners.

Since its creation 4 years ago, the QBS group network of partners in the Dynamics channel has grown to encompass 400+ partners. The services that QBS group provide partners range from strategic partner advice and management, staff readiness, sales and marketing support through to being the distributor of Microsoft licenses and enhancement plans and a CSP platform for partners.

Søren Fink-Jensen, CEO, 1ClickFactory:
“This will be a great partnership, where both 1ClickFactory and QBS partners, will benefit increasingly from an end-to-end experience, provided by 1ClickFactory and QBS”.

Michael Hartmann – CEO, QBS group:
“We want to be the best provider of services to Dynamics partners, and this alliance is a big step on the way”

Inspire 2017 Business Report available

From 9 to 13 July the Microsoft partner conference Inspire was held in Washington DC. Inspire (aka WPC) is the most important annual Microsoft partner event. QBS group was there with a team of 8 people to hear from firsthand about Microsoft’s plans for FY 18 and beyond. And with that same team we have once again written our unique and well known Inspire/WPC business report.

Microsoft and her Dynamics partners live in exciting times! The switch from the traditional long-lasting, heavily services oriented on-premise projects to a more product oriented, vertical-specific approach based on subscription pricing is a big challenge!

At QBS Group, we understand that informing Dynamics partners well is crucial in that journey for making the right strategic decisions. That’s why we strive every single day to make “QBS Partners the best-informed Microsoft partners.”

We have been writing business reports on the Microsoft WPC/Inspire events since 2004. This year’s report will be our thirteenth annual publication. So we know what we’re doing.

What you can expect
This unique report features broad, insightful and independent business reporting on the happenings at Inspire 2017, especially for Microsoft Dynamics partners. The report, which consists of 54 pages of need-to-know information, is bought by leading Dynamics partners from all over the world.

The report contains no less than 16 pages about everything you need to know about Dynamics 365. It also features exclusive interviews with Marko Perisic(General manager for Microsoft Dynamics SMB) and Jeff Edwards (Director ERP Channel Strategy and Programs).

Index of the report 

What do Dynamics partners say about these reports?

This is what some of your colleague partners said about this report:

  • “We are a loyal purchaser of these WPC/Inspire reports. Where in the world can you find a solid, structured and well-informed second opinion for so little money? We always discuss the report in our board meeting. QBS helps us to stay alert!”
  • “This is a great report service! It contains lots of background information that helps us better understand how to translate Microsoft’s strategies to our daily business.”
  • “I’ve only recently started in the Dynamics channel. Thanks to this report I was up to date in no time of the various Microsoft strategies, her product policies and the trends in the Dynamics partner channel”

The average satisfaction score for this report over the last 5 years was 8,6 on a 1 to 10 scale.

First taste?
To get a good idea of what you can expect from our Inspire 2017 Business Report, you can now download the 2016 edition of our WPC Business report for free. 

Order your copy now!

Partners of QBS group receive this Inspire 2017 report at no additional cost, as it is part of their QBS membership. For non QBS Microsoft partners, the report is available for only € 400,- exclusive of VAT per partner company.

Do you want to know all about Microsoft’s plans for FY 18 and the opportunities these create for your business? Then order your copy today!

As a Microsoft Dynamics professional, can you afford to miss on this important information?