Blisss is a Dutch reseller of Microsoft Dynamics NAV. The company was founded in 2007 and is based in Nijmegen, the Netherlands. They have been working with Microsoft Dynamics NAV since 2008. Besides NAV they also build apps. Bliss is a fast growing company and employs a lot of young people.
An ‘in between’ party
Dirko Wijers, founder and owner of Blisss, decided to join QBS group soon after the establishment of QBS group in 2013. He explains why: « Microsoft is a very big company, and that makes the relationship with Microsoft very distant. Especially for small and medium sized partners. For them it’s often hard to cooperate with Microsoft and to find the right information and help. That’s why, as a small and medium sized business, you need an organization that’s in between. That supports you in all areas that are important for your business. Marketing, training, licensing, sharing knowledge with other partners, you can’t do it all by yourself. QBS group can support you with that, they are pragmatic and enterprising.”
Support by Partner Care
Dirko is very pleased with the support service of QBS group. Dirko: « I have good experience with Partner Care & Licensing. The lines are short, they help you quickly and they sort things out for you. The contact’s personal, you know their names. They have very good knowledge of licensing and they helped me very well with a licensing issue I had. That issue was that we were still using a former SPLA licensing model, because we have been working in the cloud for a long time. We needed to transfer to a newer model and with their help we managed to do it in three days. I’m convinced that without them we still wouldn’t have succeeded.”
Dirko regularly uses the services of QBS group: « We have participated in training courses and won clients through lead generation. Soon we will start with online marketing through QBS group. I find online traceability important. Because I think that a potential customer who approaches you himself, has more interest in your product than a customer gets approached by you, for example by cold calling. And the chances of you winning over this potential customer are much higher. That’s why I want to continue to improve our online visibility and QBS group can help us with that with their online marketing services. »
Feeling of community
Dirko also would like to see Microsoft Dynamics partners work together: « You used to have a community of Microsoft Dynamics partners who worked together and shared knowledge. That is something I believe in. We are not competitors, but we pursue a common goal which is that Microsoft Dynamics NAV will be the most widely used ERP system in the Netherlands. I think QBS group brings back the old feeling of community. For example with an event like QBShare where partners can meet. But also by collectively buying services, which is cheaper than doing it by yourself. There is only one who does that and can and it’s QBS group. «