Services de mise à niveau
NAV
Strategic
Tech
Description
Le service Mise à niveau et migration permet aux partenaires QBS de gagner de l’argent en mettant à niveau les anciennes installations Navision existantes (y compris votre solution verticale, vos modules complémentaires et vos rapports) à un prix fixe. Parce que QBS se charge du gros du travail (la mise à niveau technique), vous pouvez vous concentrer sur la gestion de projet, la formation et la vente de nouvelles technologies et de projets au client.
Il s’agit du meilleur service pour protéger votre revenu BREP actuel et augmenter votre SLA avec le client par un abonnement à une mise à niveau afin que le client reste à jour.
Détails
Défis
- Clients mécontents car exécutant une version ancienne de NAV
- Personnel senior désirant s’occuper des nouvelles technologies
- Devis des projets de mise à niveau difficile à établir
- Service d’assistance confronté à des questions issues d’anciens systèmes
- Personnel senior occupé par les clients anciens au lieu d’attirer de nouveaux clients
Solution
- Proposition de prix fixe dans un délai de 5 jours y compris un abonnement à la mise à niveau
- Prix 100 % garanti
- Jusqu’à 50 % plus économique par rapport à une réalisation de la mise à niveau avec vos propres ressources
- Test entièrement fonctionnel sur le scénario de test fourni
- Jusqu’à 3 mois de support après livraison du projet
Résultats
- Des clients satisfaits exécutant la version la plus récente de Dynamics NAV
- Un revenu BREP protégé
- Des clients de référence exécutant la dernière version de Dynamics NAV
- Personnel senior pouvant aider à attirer de nouveaux clients et prospects
- Personnel junior à présent plus à l’aide pour aider le service d’assistance
- Créez un nouveau flux de revenus en espèces récurrents à partir de votre base installée.
Reviews
Notre planification des capacités n’offrait pas le créneau libre spécial qu’un client réclamait – nous avons donc décidé de commander un service de première mise à niveau en tant que projet pilote avec le groupe QBS. Lorsque la base de données nous a été restituée, quelques rapports nécessitaient certaines retouches finales. Le groupe QBS a fait un travail fantastique et le service de mise à niveau complète nous a été présenté pendant la période de garantie et de ce fait il n’y a eu aucun coût supplémentaire. Le prix a été très compétitif et, s’agissant d’un taux fixe, le projet n’a comporté aucun risque pour nous. Nous ne pouvons que recommander les services de mise à niveau du groupe QBS et, à l’avenir, il est certain que nous exécuterons davantage de nos projets de mise à niveau avec lui.
Dennis Schulte, responsable des ventes et du marketing à Mattern Consult
Comment puis-je vous aider ?
Werner Schraepen
Partner Success Manager
Has your customers ERP gone sour?
Want to learn more about this service? Sign up for this Webinar
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