Dynamics 365 ”Tenerife” is just around the corner – are your customers still running NAV 2009?
If you have too many of your NAV customers still using old versions, both you and your competitors know that these customers are outgrowing their solutions – and if you don’t offer them something more updated and modern – they are vulnerable to competitive offerings.
At the same time, it’s a fact that your developers don’t really enjoy doing upgrades – they enjoy working with new projects and developing for the future – not looking at the past… So putting your skilled people to look at how your existing customers can be upgraded represents a potential risk of losing highly skilled people. Just ask them which part of their job they hate the most and they will tell you “upgrading customers!”
So what can you do about it?
Well you can choose to keep ignoring it – and just hope that your uptake of new customers will outweigh the loss of existing ones… that’s one approach, but not the one we’d recommend. Your customers have chosen you for a reason at one point – they trust you to give them the best possible advice for their business applications system. So, stay true to that.
At QBS we can offer you a completely streamlined process around your upgrades – a process that means minimal effort of your own people – maximal margin for you – and satisfied and up-to-date customers.
Don’t wait any longer – get those customers activated and upgraded – and secure them for both their and your future growth!