• Unirse
  • Login
  • España
    • Global
    • Belgique - Français
    • België - Nederlands
    • Danmark
    • Deutschland
    • France
    • Italia
    • Nederland
    • Norge
    • Österreich
    • Polska
    • Schweiz
    • Sverige
    • United Kingdom
  • Global Global Global en
  • Belgique - Français Belgique - Français Belgique - Français fr-be
  • België - Nederlands België - Nederlands België - Nederlands be
  • Danmark Danmark Danmark da
  • Deutschland Deutschland Deutschland de
  • España España España es
  • France France France fr
  • Italia Italia Italia it
  • Nederland Nederland Nederland nl
  • Norge Norge Norge no
  • Österreich Österreich Österreich at
  • Polska Polska Polska pl
  • Schweiz Schweiz Schweiz ch
  • Sverige Sverige Sverige sv
  • United Kingdom United Kingdom United Kingdom en-uk
QBS group
Menu
  • Info Centre
    • Blogs
    • Events
    • News
    • References
    • Training
    • Close
  • Solutions
  • Servicios
    • Ready to Go para Dynamics 365 Business Central
    • Take the Lead
    • Servicios de actualización
    • QBS Academy
    • QBS Azure Services
    • Close
  • Programa para Partners
    • Ser partner
    • CSP Indirecto
    • Programa ISV
    • Nuestros partners
    • Close
  • Sobre nosotros
    • Visión, Misión y Estrategia
    • Trabaja con nosotros
    • Historia
    • Close
  • Contactar
Blog escrito por:

Guus Krabbenborg

Blog escrito por:8
Compartir esto:
  • Compartir en Facebook
  • Compartir en Twitter
  • Compartir en Google+
  • Compartir en Linkedin
  • Compartir por correo
23 febrero 2018

What can Dynamics CRM Partners expect from eXtreme365 EMEA 2018?

Tú estás aquí: Inicio » What can Dynamics CRM Partners expect from eXtreme365 EMEA 2018?

CRM

Dynamics 365

Marketing

QBS group

eXtreme 365 is the annual event for Microsoft Dynamics CRM partners. This event started as ‘eXtreme CRM’ back in 2010. Due to the release of Dynamics 365, the organization decided to change the name into ‘eXtreme 365’. Today, there are two editions of eXtreme 365. The last US edition took place in November 2017 in Newport Beach where the EMEA edition picked Dubrovnik, Croatia as their 2018 location. The event will be organized in two parts. A partner event on March 19th till 21st and an end-user edition on March 22nd and 23rd.

This article aims to give you an overview on what Dynamics CRM partners can expect of the partner event. And where they should put their focus regarding the sessions.

  • The clear majority of all visitors will be very curious about the product roadmap. After all, Microsoft did not really succeed in sketching a bright and consistent future for her CRM products over the past 18 to 24 months. Many partner complain “that they have seen more slideware than software”. They believe it’s about time to have clear and reliable roadmap based on short-term availability.
  • However, looking at the profile and background of the two keynote speakers, the question is whether we can expect that clarity in proper detailing. Cecilia Flombaum will focus her keynote on Microsoft’s new One Commercial Partner program and the overall business opportunity. The second keynote speaker Mike Ehrenberg is the chief architect for Dynamics 365. Also referred to as Technical Fellow & CTO for Microsoft’s Business Solutions. In previous presentations, Mike was more focused on high-level product vision and the mid-long term rather than on today’s propositions and the concrete availability.
  • For years, Jujhar Singh was responsible for the Dynamics CRM product management and product strategy. According to his LinkedIn profile, he performed this job between August 2012 and September 2017. Since then he has a similar responsibility at Salesforce. So an interesting question for all partners is who today’s new solution owner and figurehead of Microsoft Dynamics CRM is.
  • In the past 2 years, Microsoft has been juggling with the positioning and branding of her Dynamics 365 offerings. For the CRM functionalities (Sales, Marketing, Service), participants in the event should expect brightness regarding the availability of these modules for both the Dynamics 365 Enterprise version and the Dynamics 365 SMB version (codename ‘Tenerife’). Are these functionally different modules? Or are they the same modules with just different price tags? Recent pricelist updates indicate that the additives ‘Enterprise’ and ‘SMB’ have been removed.
  • The Common Data Model (CDM) plays a crucial role when it comes to taking away the walls between CRM and ERP. However, Microsoft so far only presented CDM as a conceptual solution. Partners who visit this event should definitely focus on sessions that deliver deep dives in CDM and gather more knowledge.
  • In the juggling with the branding around Dynamics 365, Microsoft also seems to have made a switch to ‘Customer Engagement’ as the new term for what all of us previously (and some still do) called CRM. Partners could expect more clearness on this. So that they can decide about the impact on their own marketing expressions. I myself decided to continue using ‘Dynamics CRM’ for this article.
  • “As a Microsoft Dynamics partner, do you want to be the IT Strategy and Solution Provider for your customers? Then you simply need to offer the most important parts of the full Microsoft stack. Especially if you plan to be successful with Dynamics 365! Partners who fail to do so will miss deals.” Microsoft’s Channel Strategy Director Jeff Edwards was very crisp in an interview with QBS Group at Microsoft Inspire 2017. The question to every CRM partner is: which relevant parts of the stack are lacking in your proposition today? And what is the best scenario to add these parts?
  • On top of that, partners need to differentiate their offerings more than ever before. At least, if they want to avoid price-based competition. And finally, they need to market, sell, deliver and support digitally. These are all huge changes for most partner companies! So it makes sense to attend the specific sessions in Dubrovnik on these topics and learn fast.
  • The acquisition of LinkedIn in the summer of 2016 was a great achievement for Microsoft. Every partner could easily envision some of the values that this richest commercial database of the world potentially could add to the D365 platform. Since then, almost two years have passed. So visiting partners should focus on these added values. And the availability of these solutions. Since this will bring them unique values in the marketplace that no non-Dynamics competitor can offer.
  • GDPR compliancy is of course an important topic for every Dynamics CRM partner and every Dynamics CRM end-user on the planet. Partners should look for sessions and guidance that tell them in detail how Dynamics CRM can support in this important process. When that support will be available. And for which versions. They should also look for guidance on how to help their customers with outdated versions.
  • Another hot topic for Dynamics CRM partners is partner to partner co-operation. While the current average size of a Dynamics CRM practice is somewhere between 20 and 25 employees, that size is largely inadequate to cover all the Microsoft stack. Yet, not offering that full stack could easily cost a partner deals.
  • With all these huge changes in the products and in the partner’s business models, the question is what programs Microsoft offers to support her partner channel when it comes to business readiness. And facilitating partner to partner co-operation. My observation is that many partners struggle with this. However, in previous editions of the eXtreme 365 event, the amount of readiness content was limited.
  • Rather than just focusing on the functions and features of Dynamics 365 CRM, partners should also pay attention to the business side of this solution. What does it take to make a business success out of Dynamics 365? Is your marketing good enough to attract new leads? Are you able to sell Dynamics 365 at an affordable Customer Acquisition Cost level? And can you deliver faster and more standardised at a lower price point? To be successful, most partners will need to see Dynamics 365 as a potential new chapter in their businesses. With less license margin, faster delivery, smaller services revenues and cheaper delivery people with a different mindset. Partners should look at the event for guidance on how to organize this.

See you in Dubrovnik!

Guus Krabbenborg

The evolution of Dynamics 365 opens the door for new opportunities

eXtreme 365 EMEA Business Report

Order now

Más artículos

Esto también le puede interesar

  • Dynamics 365 Update Webcast 1 July 2021

    This series of webcasts is intended to share the […]

  • Dynamics 365 Update Webcast 27 May 2021

    This series of webcasts is intended to share the […]

  • Ready to Start – Dynamics 365 Business Central
  • Dynamics 365 CRM Update Webcast 11 May 2020

    Get the latest insights from Microsoft Dynamics 365 CRM […]

  • Update on Dynamics 365 Business Central 13 June 2019

    This series of webinars is intended to share the […]

  • Update on Dynamics 365 Business Central 9 May 2019

    Watch here the Webinar update of the 9th of May 2019.

  • Update on Dynamics 365 Business Central 11 April 2019

    This series of webinars is intended to share the […]

  • Update on Dynamics 365 Business Central 14 March 2019

    Technical update and License update 1 April 2109

  • INGRAVIKA sobre el programa Take The Lead

    Queremos compartir el éxito que está teniendo nuestro partner […]

  • White Paper – Microsoft Dynamics 365 the perfect platform for digital transformation in the mid-market

    At QBS group we’re all about Dynamics partners – […]

  • Update on Dynamics 365 Business Central 7 February 2019

    This series of webinars is intended to share the […]

  • Ready to Start Microsoft Dynamics 365 Customer Engagement
  • Ready to Go para Dynamics 365 Business Central
  • Dynamics 365 for Sales Acceleration Program – Reference MKB365

    MKB365 has set up a separate business model for implementation […]

  • “¡Al fin!”

    “¡Al fin!” Está fue una de las reacciones de […]

  • Highlights from eXtreme 365 EMEA 2018

    Get all the highlights of eXtreme 365 EMEA 2018 and watch this 6 minutes video.

  • Dynamics 365 Acceleration Program nos ha facilitado adquirir la perspectiva global de implementación de Dynamics 365 for Sales.

    Sofkia Consultoría y Desarrollo “Dentro del proceso de mejora […]

  • The evolution of Dynamics 365 opens the door for new opportunities

    Being a Dynamics CRM partner today is like dancing on a volcano – far from boring!

  • “Por si alguna vez cambiaste un equipo ganador”

    “Por si alguna vez cambiaste un equipo ganador” Alex […]

  • Looking back at 2017

    A medida que cerramos el ejercicio de 2017, empezamos […]

  • ¿Necesito un blog?

    Si quieres conseguir la máxima visibilidad en canales digitales (y justo ahora […]

  • GDPR … and what now ?

    Starting from 25 May 2018 there is going to be a […]

  • Stand and Deliver, your customers will be mine!

    Upgrade your Customers NOW! Or Someone else WILL.

  • Position NAV as stepping stone for more Dynamics 365 ‘Tenerife’ deals

    Since the introduction of the Dynamics 365 Business Edition in the US and Canada late 2016, the position of Dynamics NAV is under pressure! Competitors took the chance to position NAV as an old-fashioned solution and that’s a direct threat to your NAV business!

  • Entrevista exclusiva con Jeff Edwards Director de ERP Channel Strategy Microsoft

    "Si eres un partner de ERP que no vende CRM y no te centras en los verticales en 2018, no sé lo que estás haciendo"

  • Dynamics 365 Acceleration Program
  • Take the Lead
  • Organización Empresarial
  • Programa ISV

    Como ISV, su actividad principal consiste en desarrollar y […]

  • CSP Indirecto

    Como partner de Microsoft, está considerando colaborar con un […]

  • DIRECTIONS EMEA 2017 business report is available now!

    Never before it was so important for Dynamics partners […]

  • Business Edition ya no existe – ¡Larga vida a Tenerife!

    Nuestro equipo acaba de volver de Directions en Madrid. […]

  • QBS Academy
  • Directions EMEA 2017 Madrid

    Find here all the information you as Microsoft Reseller […]

  • Reflections on this weeks announcements from Microsoft

    One of our founders summarized this week plain and […]

  • Slimstock and QBS group join forces to strengthen QBS partner capabilities

    Leusden, 21th of September 2017 Slimstock: market leader in inventory […]

  • El modelo de CSP Directo es como un Iceberg

    En QBS creemos que nuestros partners merecen lo mejor. […]

  • Siempre al día con tu negocio Dynamics

    A medida que Microsoft cambia y el mercado evoluciona: […]

  • General Data Protection Regulations (GDPR) – a Microsoft perspective

    The EU General Data Protection Regulation (GDPR) is the […]

  • 11 grandes historias para partners de Microsoft Dynamics

    Quisiera compartir algunas de mis impresiones iniciales en el […]

  • What Dynamics Partners can expect from Inspire 2017

    Microsoft is on the move! Ever since the start […]

  • 7 razones para vender NAV

    ¡Hoy Dynamics NAV se encuentra en una posición interesante! […]

  • Dynamics NAV Development: Extensions or Extinction?

    No one wants to be a dinosaur, it does […]

  • Do you know your new competitors with Dynamics 365 for Financials?

    The new kids-on-the-block with outsell you on Dynamics 365 […]

  • ¿Utilizas el Marketing como el botón de pánico?

    Si así es, definitivamente no eres el único. Se […]

  • What is the Microsoft Cloud Solution Provider Program (Microsoft CSP)

    The Microsoft Cloud Solution Provider Program (CSP) enables partners to directly manage their entire Microsoft cloud customer lifecycle.

  • Dynamics 365 Business Edition: Opportunity or Threat

    Microsoft will be launching Dynamics 365 Business Edition in […]

  • Get yourself a niche, in order to be successful

    At QBS group we believe that our partners deserve […]

  • Grupo Choice sobre Servicios de Marketing

    Choice es un grupo empresarial con más de 20 […]

  • “Nuestra alianza con QBS group ha sido fundamental para el desarrollo de nuestra estrategia de negocio.”

    En Sofkia sabemos que no hay dos negocios iguales […]

  • VS Sistemas “QBS group nos ayuda a construir el camino hacia el éxito”

    La estrategia de VS Sistemas consiste en mejorar sus […]

  • C2IT Business Solutions sobre QBS group

    C2IT Business Solutions es parte de C2IT A/ S. […]

  • 10 TIPS to improve your website

    In today’s “new world”, Marketing is the new sales. […]

  • After Directions EMEA 2016, Microsoft Dynamics NAV partners face crucial decisions on their future

    As a longtime Microsoft-observer with a perspective geared toward […]

  • WPC 2016 Notebook: A look back at 11 big stories for Microsoft Dynamics partners

    As a longtime WPC-observer with a perspective geared toward […]

  • What is the Microsoft CSP Program?

    In order to be successful in a Cloud first, […]

  • Formar parte de una comunidad más grande, transmite seguridad a nuestros clientes.

    Verito ofrece Microsoft Dynamics NAV a organizaciones benéficas y […]

  • Adfocom “Partner Care saved us a lot of time.”

    Adfocom is an IT service provider based in Alphen […]

  • How to survive Mobilegeddon?

    On the 21st of April 2015, Google released a […]

Qué opinan sobre QBS group

  • ANA RUIZ ILLANA

    Directora de Marketing de Intuit (Ingravika)

    "Nuestro ratio de efectividad con Take The Lead es por el momento del 100%. Los leads que hemos recibido son ahora clientes"

    Read the reference case
  • Ferry Schrijnewerkers

    Owner en Co-founder at MKB365

    Since the start of our company 4 months ago, we have already completed 12 Dynamics 365 for Sales implementations.

    Read the reference case
  • Read the reference case
  • Joaquim Antón Gimeno

    GRUPO CHOICE

    "Nuestra relación con QBS group nos permite mejorar nuestra estrategia de Marketing."

    Read the reference case
  • "Nuestra alianza con QBS group ha sido fundamental para el desarrollo de nuestra estrategia de negocio."

    Read the reference case
  • "QBS group nos ayuda a construir el camino hacia el éxito."

    Read the reference case
  • Berith Skov

    “Estamos muy satisfechos con los servicios que ofrece o gestiona QBS group."

    Read the reference case
  • Ahora volvemos a formar parte de una comunidad NAV.

    Read the reference case
  • Formar parte de una comunidad más grande, transmite seguridad a nuestros clientes.

    Read the reference case
  • Adfocom - Jeroen Kersten

    Partner Care saved us a lot of time.

    Read the reference case
  • Blisss - Dirko Wijers

    Sin la ayuda de QBS group no hubiésemos tenido éxito

    Read the reference case

Programa

  • Ser partner
  • CSP Indirecto
  • Programa ISV
  • Nuestros Partners

Info Centre

  • References
  • Blog
  • Training
  • Event
  • News

Servicios

  • QBS Azure Services
  • Servicios de actualización
  • Dynamics 365 Acceleration Program
  • QBS Academy

Follow QBS group

© Copyright QBS group 2023
  • Cookie Policy
  • Privacy Policy
The CSP Direct model is like an iceberg – webinar Highlights from eXtreme 365 EMEA 2018
We are now Companial!

This is our old website, we’re now Companial.

The content on this page might be outdated.

Enjoy all the new information on our new website.

 

Go to Companial

Please complete the form

Contact us, please complete this form

Join QBS Group, please complete this form

Join QBS Group please complete the form

Sign up QBS Group Membership

Send me an email.
Please complete the form


If you are not seeing the form, please check your ad-blocker settings.

Microsoft’s Power platform - Webinar 12 November 2019 - Austria

Download Center

Please complete the form

Please complete the form

Please complete the form

Register for this event
QBS
  • España
    • Global
    • Belgique - Français
    • België - Nederlands
    • Danmark
    • Deutschland
    • France
    • Italia
    • Nederland
    • Norge
    • Österreich
    • Polska
    • Schweiz
    • Sverige
    • United Kingdom
  • Info Centre
    • Blogs
    • Events
    • News
    • References
    • Training
    • Back
  • Solutions
  • Servicios
    • Ready to Go para Dynamics 365 Business Central
    • Take the Lead
    • Servicios de actualización
    • QBS Academy
    • QBS Azure Services
    • Back
  • Programa para Partners
    • Ser partner
    • CSP Indirecto
    • Programa ISV
    • Nuestros partners
    • Back
  • Sobre nosotros
    • Visión, Misión y Estrategia
    • Trabaja con nosotros
    • Historia
    • Back
  • Contactar

This website uses Cookies to give you the best experience. Agreed by clicking the 'Accept' button. After you've clicked on "Accept" you accept Privacy Policy

Desplazarse hacia arriba