Partner services
Now is the time!
Migrating your Dynamics NAV customers
Business Central
Dynamics 365
NAV
Sales
Making the best of a bad situation.
If nothing else, the current situation and the effect on both our daily and business lives has brought to the fore the importance of cloud-based technologies. It is clear that Cloud solutions bring value and the capacity to enable access to company information, data and business-critical applications.
Gartner summarised this very well in a recent post from their Smarter with Gartner blog.
“The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organizations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience. Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.”
This applies to Dynamics customers at this current time and represents an ideal moment to open discussions and propose customer migrations from traditional Dynamics NAV on-premises installations to Dynamics 365 SaaS.
For a couple of weeks QBS have hosted QBS Office Hours Q&A session where we were answering questions s around the Brep to CSP offer.
Some of the questions asked during these session were:
- What is the latest version of FAQ?
- Do not add device licenses, but what about the mixing of premium and essentials licenses? What’s the impact?
- What about SQL BREP?
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What about customers with a renewal date in June 2020?
Who are the right customers to target and how should you approach such an exercise?
At QBS Group we have heard from partners that previous cloud readiness programs might have been too complex or too early and that partners would prefer a more concise way of getting started to help shift your customers to the cloud.
Based on partner feedback, we took it upon ourselves to create a more approachable path for you, aiming to share the experiences and knowledge that QBS uses to help our partners do this every day. We also know that sometimes you just want to be given the tools and left alone to get on with the job at your own pace! This is why we offer both a 100% self- managed version and a more guided version where we at QBS Group take an active part in creating a successful cloud transition pathway for your installed base. After all – we help partners to do this every day – so why not lean on our experiences and knowledge?
The Goal of both versions is to let you get those first critical customer cloud deployments done – thus building momentum and your own capabilities.
Both versions offer you the same tools and knowledge – the only difference being that you can choose between running your cloud migration initiative entirely on your own – or choose to include the extra QBS “muscle” that you have at your disposal as a QBS partner.
A reason for choosing to run this on your own could be that you have a limited number of customers – making the migration project more limited in scope. If you, on the other hand, have a large installed base, then the exercise of defining approachable customer segments and create a project plan will benefit from the experience that QBS can provide from similar exercises done.
It could also be that you are unsure if you have the right skill set within your company – we can assist in this assessment and help create potential learning paths for your people.
Whether you want guidance or wish to do it yourself the important thing is that it’s time to start migrating your customers.
If you are interested in learning more on how to get started, the potential positive impact on your business and to get a better feel for which path is the right one for you – please attend our free webinar.
Promo “spend now – earn later”.
As an extra helping hand in these challenging times, QBS Group is offering all Standard and Premium partners the ability to spend in advance all of the co-op funds included within the QBS SLA till the end of 2020. This is in addition to the availability of training vouchers ((pertaining to current contract/ SLA year, not calendar year) which all partners can consume upfront within their SLA year with QBS. For more details – reach out to your daily QBS contact or fill out the form below.
Self-assisted
For those just needing a framework to help them get started we have templated, self-assisted guidance available. This is a scaled-down planning document, with accompanying tools and recorded instructions that you can use as the stepping-stone to help get your first Dynamics 365 Business Central SaaS customers. It is broken down into 3 simple stages:
- Plan
- Get yourself ready
- Get going
Planning phase
We encourage you to use this planning template to ensure that all bases are covered for each cloud project.
Getting ready phase
We have recorded sessions with guidance on the basic knowledge required for any partner to start a Dynamics 365 Business Central SaaS business. This is available through a free online curriculum via QBS Academy. We can also provide free assistance to ensure you are set up on our CSP platform and ready to transact your SaaS software deals through our CSP marketplace.
Get going phase
This is where the action starts. Are you going to look at migrating your existing customers, or going to focus primarily on acquiring new ones? For both options, we provide a basic toolset to get you started on analysing your customer data. When it comes to the actual migrations, we’d recommend using the Upgrade Analyzer which provides several out-of-the-box upgrade plans tailored towards your customers’ solutions. These easy to understand technical upgrade options are available at a fixed cost, enabling you to discuss different upgrade paths and provide accurate upgrade estimates to your customers.
The tools provided are:
- Identify target customer profile (install base report)
- Inform customer about options (customer PPT and TCO calculator)
- Develop proposal (Upgrade Analyzer)
- Marketing package for Dynamics 365 Business Central
Please find the online curriculum here (access only for QBS partners). If you need help getting access, please contact training@qbsgroup.com
Guided
For those who need a bit more assistance and guidance, we can expertly guide you through additional steps such as:
- Specialist training
Whether it’s getting your consultants fully ready to drive Business Central sales (think “from zero to hero”) or your developers’ platform ready on the new technology platform (extensions training,) we’ve got what you need. - Migration Classification Tool
We can help you classify your existing Dynamics base into high, medium and low probability cases for adopting cloud solutions.
- TCO (total cost of ownership) calculator
We can provide information on what cloud transformation really means in relation to the financial impact to your business, and to your customers.
- Upgrade Analyzer
Where you need assistance in calculating upgrade and/or migration costs, the Upgrade Analyzer provides several out-of-the-box upgrade plans tailored towards your solution. These easy to understand technical upgrade options are available at a fixed cost, enabling you to discuss different upgrade paths and provide accurate upgrade estimates to your customers. - Upgrade/Migration assistance
If you don’t want to have your own precious resources to work on upgrades, our experts can take care of that for you, whilst your people concentrate on building your future
Additional materials
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