About us
Carrière
Partner Success Operations Consultant (French market)
QBS Group is the world’s largest Dynamics Ecosystem. We are a fast-growing, ambitious and professional organization with our Headquarters in Leusden. Our purpose is to support our partners to help their customers make the Digital Transformation Journey. We make business applications work for them!
About the position
We are looking for an energetic and committed colleague in the role of Partner Success Operations Consultant. The new colleague will be part of our central team with a special assignment to develop successful operations for the French market. With the department, we handle a wide variety of queries regarding Microsoft licensing. Furthermore, this new colleague would contribute to developing the Dynamics 365 Customer Engagement business line.
Responsibilities
- Provide support to partners regarding Microsoft Dynamics support questions
- Provide support to partners when ordering licenses and placing orders on the platform
- Take responsibility for your own support queue
- Take responsibility for escalating queries where needed
- Inform partners correctly and in time about the progress of submitted tickets.
- Onboarding of new (French) Partners
- Manage content for the French region (translations etc.)
- Contribute to the team in getting the job done in all countries together
You will be part of an international team that is very committed to providing support of the highest level. You work very independently but can rely on your colleagues when needed. Team play is a very high value within the team.
Experience in Microsoft Business Application is preferred, especially for Dynamics 365 Business Central. Having experience in licensing of Dynamics 365 Customer Engagement or Business Central is a plus.
You
- Have a commercial drive and are service-oriented,
- Have 3 years of relevant work experience,
- Have excellent communication skills in French and English (conversational or better Dutch is a plus but not required)
- Have Knowledge of the IT industry and the small and medium-size business sector, as well as of the Microsoft ECO system and its “channels” (partner knowledge) is preferred,
- Always aim for quality in your work by being complete, accurate and punctual.
You will be working in an ambitious young company with attractive and innovative services. Freedom, space for development, the business partners and responsibility are central.
You get the chance to participate in the further professionalization of our business processes.
We offer attractive employment conditions in a dynamic and collegial environment.
You will work from the headquarter in Leusden, located on the beautiful and easily accessible Landgoed Leusderend.
Interested? Send a letter of application and CV to HR hrm@itchannelcompany.com
Acquisition based on this advertisement is not appreciated.
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What people say about QBS Group
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